Nelson Building Services Group

Went well. Great advice and service.

The installation went well but after a while we develop several weeks. They sent Someone out to repair the leaks but every time the leaks came back. The last time we called them they said they were just too busy to come out. I asked when they would be able to come out after their busy season and they said they wouldn’t be able to come out at all.

I signed a contract to have the work done on October 5, 2017 for $2,340. After many phone calls to Antonio and many promises that someone would get in touch with me, I got no response. Here it is February 26, 2018 and still nothing from this company. I find it difficult to believe the "A" rating that is assigned to this company and question the purpose of them sending me a contract to sign if they aren't even willing to come out and do the work. This is the kind of behavior gives general contractors a bad name. I am disappointed to say the least.

We replaced our roof in spring 2015, so over a year ago and the roof still looks beautiful and we have had no issues. The workmen were dedicated, professional, courteous and clean. They worked extra long on a few days, even came in on a Saturday to make sure they finished before there was bad weather. We worked with Pat Nelson, who is a real pleasure to work with and the foreman was Edward, who was always there to address any questions I had, ran his team efficiently and was just great. We had interviewed 7 companies, all with good grades, and still there were huge differences in their professionalism and how they addressed our questions and concerns during the interviewing process. The price we paid was similar to other offers we received, we felt the most comfortable with Pat because of his professionalism and great personality and have had no regrets. We have had the company back since then to do more work on our house and again were happy with the results.

It went very well. Coordination with the crew was good, clean up was much better that expected- daily, thorough clean up. They draped tarps down the side of the house so no shingles hit the house as they were being removed. They carefully inspected and cleaned the driveway and yard for nails and other debris. They clearly took their time to do the job right. Dumpster and materials delivery well coordinated and place. Roof looks great!

Scott was very helpful and attentive. I live right down the road from them, so I was hoping to find a local business that I could utilize for years to come. The roof looks great and we have not had any issues

Nelson Building worked with me to come up with a good solution for drainage issues and improvements at my house, took the time to work through and give estimates on several different alternative and completed the work quickly once a contract was signed. During the work, they would constantly involve me if they found issues with anything and work with me to come up with a good solution. If I had an issue with anything they did, they would immediately fix it. The thing that really stood out about Nelson Building and their owner Dale Nelson was that they really strove to help me scope the project and make the right decisions up front and were extremely responsive if anything wasn?t what I expected or wanted. The general quality of the work was excellent and the subcontractors employed were all high quality and detailed in their work. I could not be more happier and I will absolutely use Nelson Building for my next project.

These contractors are by far the best we have ever worked with in the 20 years that we have owned our house. They are exceptionally professional and knowledgeable. The work was extensive. Our master bath had to be completely gutted right down to the studs and all the electrical and plumbing reconfigured. It was an enormous task and Neal, the head contractor and his helper, Michael, did an unbelievably fantastic job. Not only was the workmanship beautiful, but they were here every single day and extremely punctual. They did a great job cleaning up every evening as well. We couldn't have asked for a better job! The level of expertise was so impressive. I genuinely enjoyed the entire experience. We are going to continue with them to do our fourth bathroom and our roof. I highly recommend them for any job!

Scheduling the start was a little rough because of the late winter but they were very accommodating. When weather seemed to be finally turning, we agreed on a date to start. The roofing crew showed up around 8am each day and worked until 5 or later each day. They are very polite and worked hard all day long. The roof replacement took about 5 work days to complete. After the job was completed and I inspected, there were some minor details that I wanted to have addressed (wouldn't call them issues..more like adjustments). I expected to be given a hard time (push back) about my requests, but that was not the case at all. Pat seemed genuinely interested in making sure I was satisfied with the end result in every way. We discussed every point and agreed on the work to be done to give the desired result and he sent crew over to take care of it. The end result is great. And the shingles we chose (with Pat's help) look great. AND I should mention that the roofing crew did a fabulous job cleaning up afterwards. Yes, we found some nails and other small bits of stuff here and there but I think that is to be expected. They really did an excellent clean-up job. I also should add that I feel my house has some "special" requirements, for example, a bell tower on the garage, water diverters as opposed to gutters in a few places, and several dormers and assorted valleys on the roof, two stone chimneys, etc. Not as straight forward as some roof replacement jobs. Not a problem for this crew!

the crew they sent out was great, they were polite and courteous. work was professional they cleansed up the work our after they left each day . they still need to come back and replace the door after it comes in

Replaced damaged siding quickly at price quoted.

Appointment was scheduled in advance, quickly after initial call. Representatives were on time, willing to listen to my concerns and performed the work efficiently. Would hire them again.

The management and execution were excellent. The estimate was the most detailed and clear with costs per item and options. Price was very competitive. Project management was excellent. Care of the property was also excellent.

The work was performed as agreed to.

The crew was professional and on time, for this three-day project. Hired them based on Angie's List reviews, as well as recommendations from local tradesmen.

Easy to deal with in getting proposal and helpful in choosing material. Work was completely promptly and have had no problems.

They did a very good job on the quoting process. They were prompt and attentive and provided a good estimate.

The work was done well and professionally and we were entirely satisfied. The work was difficult due to the height of the soffits on our very old farmhouse. Nelson Building Services inspected the damaged soffits and suggested and implemented a custom repair which was aesthetically and structurally successful. I have used their company in the past for roofing and siding and windows, and they have always delivered their proposals and executed the work in timely and professional fashion and with quality workmanship and materials.

They were very professional and they did the work that they had agreed to in the estimate. They did it really fast and were straightforward, pretty clean work.

The crew did a great job. They removed the old boards, did extra carpentry work where needed. Replaced wood with composite metal. I don't have to deal with constant wood rot or painting again. They cleaned up their mess. I just love my new deck; it is so pretty.

The key to our three projects was how Rick Mesley services the projects from start to finish. He did the estimate, measurements, track the orders, checked on the work in progress and completed work.

The team arrived on time - really a bit early - but were outside getting set up. They worked quietly and efficiently. Were professional and courteous. Definitely knew what they were doing.

Exceeded exceptional on quality service and cost excellent!

I use them all the time; a few months earlier they replaced all my windows. They are reliable and do good work. These guys are problem solvers and you are going to be happy with the results. The quality of their work is outstanding; that's why we used them. Some of the things they did, even in the interior with transition strips, were perfect. We tried two other contractors earlier and they could not even do it. We have them quoting an expansion on our house now.

Estimate done quickly. Good price. Workers were on time and finished job quickly and professionally. Supervisor always followed up.