Penn Flooring & Restoration

Hardwood Flooring Sales and Installation, Flooring Sales and Installation, Epoxy Flooring

About us

Penn Flooring & Restoration is a small business that focuses on helping you love your home. Our crews have 20+ years of experience installing and refinishing hardwood floors and staircases. We are craftsmen that take great pride in our work, keeping deadlines and exceeding customer expectations. We accept cash, check or credit card for payment and provide free job estimates.

Business highlights

9 years of trusted experience
Family Owned & Operated
Eco Friendly

Services we offer

We perform installation, refinishing and repairs of hardwood floors and staircases.

Services we don't offer

No carpet install. No tile install.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
CreditCard
PayPal
Venmo
Zelle


Photos of past projects

Reviews

4.820 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
0%
3
0%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 1-20 of 20 reviews

Jennifer E.
11/2023
5.0
hardwood floor
  + -1 more
Justin and his crew stripped, sanded, stained and resurfaced the foyer stairs and all hardwood on my first floor. Justin personally spent a significant amount of time applying stain samples and was patient while I agonized over decisions. His crew worked around teenager sport calendars, indoor pets, and my work schedule. The work was done in time and within budget. No surprises. The refinished hardwood is beautiful and flawless. Highly recommended.
Description of Work: Hardwood Floor and Step Refinishing
Rating CategoryRating out of 5
Yes, I recommend this pro

Shea E.
01/2023
5.0
hardwood floor
  + -1 more
Penn Flooring did a great job making our floors and staircase beautiful!
Description of Work: Floors and staircase sanded and stained. Iron balusters installed on staircase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Christine S.
06/2022
5.0
flooring contractor
  + -1 more
Price was fair, job was done in two days and looks amazing will hire him again
Description of Work: new vinyl wood look flooring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tim M.
03/2022
1.0
flooring contractor
  + -1 more
The new employee caused major damages inside and outside the home. Penn flooring called the police on their own team member then refused to pay for the entirety of the repairs as there team member was being paid under the table
Description of Work: Flooring sanded and refinished

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0


Response from Penn Flooring & Restoration
This review is a defamatory attempt to extort money and is under review for legal action. Team member was never paid under the table. It's unfortunate [Member Name Removed] thought lying about our company was an easier way to get paid than continued discussions. Thousand of successful projects and happy customers-- there's a reason we don't have negative reviews.

Kayden V.
03/2022
5.0
flooring contractor, hardwood floor
  + 0 more
Project went smoothly. Floors look awesome and the crew completed ahead of schedule and no surprises with budget. We will definitely recommend Penn Flooring to friends and family.
Description of Work: Hardwood Installation and Refinishing

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Laura A.
02/2022
5.0
flooring contractor, hardwood floor
  + 0 more
These guys are amazing just like their finished product. Can't believe they saved these floors.
Description of Work: Hardwood refinishing and repairs
Rating CategoryRating out of 5
Yes, I recommend this pro

Sean F.
12/2021
5.0
flooring contractor, hardwood floor
  + 0 more
Penn Flooring came to our rescue after sever water damage to our hardwood floors. They even ripped up carpeting in two other rooms to add hardwood to match existing hardwood. They were professional, timely, and very knowledgeable on the process. Even helped us to pick stain through consultative discussion on lighting, etc. we are beyond pleased. Forgot to mention they replaced our stairwell with iron…looks amazing as well!
Description of Work: Flooring Repair and Install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Penn Flooring & Restoration
Thanks for the review [Member Name Removed]! We appreciated the opportunity to work with you!

Matthew S.
11/2021
5.0
flooring contractor, hardwood floor
  + 0 more
Justin and his team completely restored our red oak hardwood floor that was in desperate need of sanding and refinishing. The floors were sanded multiple times, stained, and coated with polyurethane to protect them. Justin was prompt and quickly fit us into his schedule. The process took a few days but Justin was very flexible with our timeline as we had additional projects going on as well. After each day of work, the house was cleaned up, leaving no messes or additional sawdust from the sanding processs. We opted to have the espresso stain on our floors and they were brought back to life! Constant compliments on our floors from all guests. Highly recommend Penn Flooring.
Description of Work: Total restoration on Original Red Oak floors

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,800

DONALD M.
01/2019
5.0
hardwood floor
  + -1 more
Justin and his team were excellent.
Description of Work: Installing new hardwood flooring and refinishing existing hardwood floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Penn Flooring & Restoration
Thank you [Member Name Removed]! We really appreciated the opportunity to work with you.

Scott W.
11/2018
5.0
hardwood floor
  + -1 more
Penn Flooring did extremely high-quality work at a reasonable price. The floors look outstanding and added immeasurable historic value to the house. Without hesitation, they would be the first call for similar work.
Description of Work: We had floors refinished in an 1846 farmhouse. The floors were antique pine and several pieces had water damage and most of the floors were heavily painted. Penn Flooring did an outstanding job removing paint, repairing and matching damaged planks, and refinishing floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Penn Flooring & Restoration
Thank you [Member Name Removed]! We loved working for you and helping to make your already beautiful home a little more beautiful.

Zach S.
10/2018
5.0
hardwood floor
  + -1 more
Penn did a fantastic job refinishing the floors all through out house. Some of the floors were even painted and after they were finished you would never have guessed. I worked with Justin who was responsive and flexible with my ever-changing schedule. He was especially understanding when the contractor rehabbing the house turned out to be a lying thief and bailed on the project throwing my timeline way off. Once this project is completed I will most likely be calling Penn again to do my personal house. Zach
Description of Work: Refinish wood floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cheryl B.
10/2018
5.0
flooring contractor, hardwood floor
  + 0 more
The floors were refinished in an older city home. They removed all the stains and the finish is beautiful. They look better than I thought they ever could. From the initial meeting through to the end of the project, the company was extremely easy to work with, professional and flexible. They went above and beyond what I expected. The quoted price was the final price, no unexpected "extra" charges. I would definitely hire them again. Their prices are extremely reasonable,
Description of Work: Refinished floors

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kimberly R.
03/2018
5.0
hardwood floor
  + -1 more
Justin and Penn Flooring did a terrific job refinishing the hardwood floors in our remodeled Lancaster city row home. His price was very reasonable and his customer service is above and beyond. He is very good at communicating with his customers and is just a really nice guy with a good sense of humor, which made working with him fun. We are constantly getting compliments on our floors and would recommend Penn Flooring very highly.
Description of Work: Refinishing of hardwood floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Beth A.
02/2018
5.0
hardwood floor
  + -1 more
Very professional, hand working and great work ethic. Would call them back again in the future. Chris was always friendly and Justin answered all questions. Two great guys who happen to be two professional guys too. Floors look amazing!!
Description of Work: Sanded a bedroom floor and sealed with stain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Penn Flooring & Restoration
Thank you so much for the kind words. We really appreciate the opportunity to help with your project! You have a beautiful home. Take care and God bless

Tim M.
09/2017
5.0
hardwood floor
  + -1 more
When Penn Flooring came to do an estimate, they looked at the corner I peeled up, and gave me an estimate based on what they saw. Their price was based on my tearing up the carpet and foam padding. I was horrified at what I saw. The previous owner's dog peed in every room in the house except that one corner, and a few other places. There were deep stains everywhere. Penn Flooring worded extra hard, and added many extra hours to do as much as possible to deal with the stains. Of course, they could not get rid of all of them, they; were too deep into the wood. But the finished product look fantastic. The stains are there, but are not black like originally. I offered several times to pay more for the extra work they had to do, but they never accepted my offer. I highly recommend using these guys to take care of your floors. They will not let you down!
Description of Work: I bought a house that had nasty carpet. I pulled up part of the carpet (4 feet back) and it had beautiful unfinished hardwood floors. It looked perfect, just waiting to be sanded and finished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Eileen E.
05/2017
5.0
hardwood floor
  + -1 more
Project could not have been better. Excellent service from the first estimate, to the final day. Both Justin and Chad take pride in their work, and worked hard to be sure that all of our questions were answered, and that we were happy every step of way. My floors look AMAZING! We bought a home with dark floors, some very dark stains, scratches, and water damage. Today we have light colored floors, that look brand new. Thank you!!
Description of Work: First floor of home wood floors sanded and refinished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,400

Donna Z.
05/2017
5.0
hardwood floor
  + -1 more
went very well
Description of Work: floor refinishing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Kara A.
02/2017
5.0
hardwood floor
  + -1 more
This project was a little intimidating for us at first but the Penn Flooring team helped us feel comfortable and did an amazing job! We actually found the wood we liked at a store and they were able to purchase the wood for us at a discount! We couldn't be happier with the project outcome! Highly recommend Penn Flooring!!!
Description of Work: New hardwood installation in 4 different rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Jesse S.
12/2016
5.0
hardwood floor
  + -1 more
Professional, courteous, and flexible that is how I would describe my experience. From start to finish Chad and Justin were great to work with. Having 2 children and one on the way our schedule is very busy and they were able to work around our timeframes, still get the job done on time, and come in under budget. When they were done all you saw was a fresh new floor no mess left behind, no punch list, and no call back….nothing. What a great job and 2 great guys!! I highly recommend them for your next refinish or fresh install.
Description of Work: Floor refinish scrapes and scratches everywhere.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Harry M.
12/2016
5.0
hardwood floor
  + -1 more
It went great!! These guys are awesome!! They also came in under budget!! Would definitely recommend them!!
Description of Work: Had my floor done :)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    Squire Lane, Lititz, PA 17545

    http://www.pennfloor.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 8:00 PM
    Tuesday:
    7:00 AM - 8:00 PM
    Wednesday:
    7:00 AM - 8:00 PM
    Thursday:
    7:00 AM - 8:00 PM
    Friday:
    7:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    Insured

    Licensed*

    Trade License Number
    PA128596
    Trade License Locale
    PA
    Trade License Authority
    Pennsylvania Office of Attorney General - Bureau of Consumer Protection
    Trade License Expiration
    12/28/2024

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardwood Flooring Sales and Installation,
    Flooring Sales and Installation,
    Epoxy Flooring

    FAQ

    Penn Flooring & Restoration is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 8:00 PM

    Tuesday: 7:00 AM - 8:00 PM

    Wednesday: 7:00 AM - 8:00 PM

    Thursday: 7:00 AM - 8:00 PM

    Friday: 7:00 AM - 8:00 PM

    Saturday: 8:00 AM - 5:00 PM

    Penn Flooring & Restoration accepts the following forms of payment: Check,CreditCard,PayPal,Venmo,Zelle
    Yes, Penn Flooring & Restoration offers free project estimates.
    Yes, Penn Flooring & Restoration offers eco-friendly accreditations.
    No, Penn Flooring & Restoration does not offer a senior discount.
    No, Penn Flooring & Restoration does not offer emergency services.
    Yes, Penn Flooring & Restoration offers warranties.
    Penn Flooring & Restoration offers the following services: We perform installation, refinishing and repairs of hardwood floors and staircases.
    No carpet install. No tile install.

    Contact information

    Squire Lane, Lititz, PA 17545

    http://www.pennfloor.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 8:00 PM
    Tuesday:
    7:00 AM - 8:00 PM
    Wednesday:
    7:00 AM - 8:00 PM
    Thursday:
    7:00 AM - 8:00 PM
    Friday:
    7:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 5:00 PM