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Home PC Services

Computer Repair, Computer Sales

About us

Small family business offering personalized support for all your computer needs.

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

Commercial & residential computer repair, training and services. Office networking. MCSE.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.922 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
5%
3
5%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.8
responsiveness
5.0
punctuality
4.8
Showing 1-22 of 22 reviews

Sandra R.
05/2018
5.0
computer repair, computer sales
  + 0 more
Joe did a fantastic job evaluating my old computer and, when we agreed it should be replaced, replacing it with something that met my limited needs and which was affordable. He was very cost conscious and worked with me determine my needs and meet them. He gave me different options to choose from and explained those options thoroughly.
Description of Work: Computer repair/replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Harry A.
04/2018
5.0
computer repair
  + -1 more
It went very well. Joe is always there for us anytime we call.
Description of Work: We had a virus & Joe took care of it. He helped us understand a lot of things about how these viruses get in your computer & made it easier for us know how to clean & check for viruses.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas H.
09/2017
5.0
computer repair
  + -1 more
Computer picked up. Potential problems explained. I received progress calls with explained options and prices for each. Work was done in a timely fashion. Computer delivered and set up and run. Performance was better than before lighting strike. Cost was fair.
Description of Work: expensive desktop computer was damaged by nearby lighting strike

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert B.
07/2017
5.0
computer repair
  + -1 more
Problems resolved. Joe was knowledgeable and helped us resolved a number of vexing problems. He went out of his way.
Description of Work: computer troubleshooting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julie W.
04/2017
5.0
computer repair
  + -1 more
They were wonderful to work with, found the problems right away and for a very reasonable cost. I would highly recommend using them.
Description of Work: Repairs needed fixed that another company caused.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Hal P.
02/2017
5.0
computer repair
  + -1 more
quick response and good results; work accomplished
Description of Work: Rebooting computer and reloading programs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Brook B.
12/2016
5.0
computer repair
  + -1 more
Great. Joe did all that I asked and suggested further upgrades. He gave me costs and advantages upfront for all the upgrades that he suggested, and I took advantage of most of them. The final result is that my 3-year-old PC is now better than new!
Description of Work: Troubleshooting, malware cleanup, and upgrading of my laptop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Julie W.
10/2016
5.0
computer repair, computer sales
  + 0 more
Joe was very professional and courteous as he explained the various possibilities and was very upfront that it could possibly be a hard drive issue. I had thought that might be a possibility and later that same day he did confirm it. I would not be worth the expense to repair so we decided to recycle the laptop. Joe offered to handle the recycling, which save me the hassle and also offered to help me find a laptop to replace this now "defunct" one. I did have a backup one that my daughter had stopped using because of upgrading to a newer one, so for now I will be working with that one. But I will definitely contact Home PC when I am ready to look for another computer.
Description of Work: My HP Laptop had stopped responding when booting up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Steven H.
04/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: Corrected unresponsive printer situation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Sharon & David W.
02/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: Virus removal. Installed Windows 10. Advice.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Edward A.
01/2015
5.0
computer repair
  + -1 more
Called Home PC after reading reviews from Angie's List. My wife's laptop was becoming almost unusable and when on line was affecting internet access for all devices in our home. Called in the morning and Joe Bennett said I could drop it off that day. He called the next day to tell us he found some serious Trojans and needed to clean the drive and then restore our programs. He performed the work and called back to as a few questions regarding backup disc for programs we had loaded. He also discussed best virus protection and made some recommendations. Called back when computer was ready to go. Said if I have any issues or questions to just call. Joe works out of his house and does make house calls. In my case it was more advantages for me to deliver and pick it up. This is the first service this laptop has had since purchased 4 years ago. It now runs like new. We were very happy with the service provided and will definitely use Home PC for all our future computer needs.
Description of Work: Cleaned up and removed viruses from laptop

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Lauren K.
12/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: Tune up, back up, virus removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Linda M.
02/2014
5.0
computer repair
  + -1 more
Had it back two days later, with an analysis and malware defenders installed. Very pleasant experience.
Description of Work: I was having a screen blackout and couldn't run any diagnostics. I called them and arranged to take my laptop there.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$75

Don G.
08/2013
4.0
computer repair, computer sales
  + 0 more
Was VERY impressed...overall! were there some "minor issues"? Yes, there were. Did not receive a "call back" in the promised time frame...minor error when tabulating bill (charged too much BUT they caught it and informed ASAP!) Would I recommend? In a heartbeat! Very impressed with knowledge displayed as well as courtesy extended...professional without a doubt!
Description of Work: originally came "In" to troubleshoot existing computer...quickly determined "old" computer had "froze up"...provided new computer (actually...good used one!) which was brought along "just in case"...good planning! Took the time to remove all files and EVERYTHING applicable from "old computer" and installed on "new" one...had us up and running again in 3 hours!

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$300

Jean G.
07/2013
5.0
computer repair
  + -1 more
Everything went well. Service was completed as requested, and rates were very reasonable.
Description of Work: Moved data from old computers to put on new computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

AMY W.
04/2013
5.0
computer repair
  + -1 more
Great care was given to make sure that my files stayed intact, and he also re-installed my Office and security programs. He kept me informed at every step, explained in terminology I could understand, and was quick to get my laptop back to me.
Description of Work: Trojan was removed from my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Cindy G.
02/2013
5.0
computer repair
  + -1 more
He is very professional and did a repair that could have been much more costly, had he ordered parts. He worked around the system and fixed a cracked case corner.
Description of Work: Their service was used for general computer repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christine K.
02/2013
5.0
computer repair
  + -1 more
This is a small business that offers amazing customer service. They are very responsive and personable. They prices are very competitive and reasonable.
Description of Work: They have done computer work for me in the past and they are the best!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Steven B.
11/2012
5.0
computer repair
  + -1 more
One-day turnaround on my computers. Very efficient, professional and accessible, and well worth the drive to Lititz.
Description of Work: Made a quick turnaround on two old computers, one to clear off personal info and update licensed programs, and the other to simply erase any personal data.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Gisela F.
10/2012
3.0
computer repair
  + -1 more
He work was fine.
Description of Work: HE TALKS TOO!!! mostly about extrem right wing ideolgies bordering on fantacism!

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
3.0

$300

Ray N.
06/2012
5.0
computer repair, computer sales
  + 0 more
The overall experience was excellent. The price was good. They were responsive, punctual, and professional. I would use this service again.
Description of Work: Home PC Services made repairs to my wife's computer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shirley K.
02/2012
5.0
computer repair
  + -1 more
I would rate them high overall. He was wonderful. My computer crashed and he couldn’t come out that day as he was pretty busy. He came out the next day and he took my computer with him. He worked on it overnight and brought it back. He also did some networking for me. This was the second time I used him.
Description of Work: I used Home PC Svc about two weeks ago for computer repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    1313 BUNNY VIEW DR, Lititz, PA 17543

    www.home-pc.com

    Service hours

    Monday:
    8:00 AM - 12:00 PM
    Tuesday:
    8:00 AM - 12:00 PM
    Wednesday:
    8:00 AM - 12:00 PM
    Thursday:
    8:00 AM - 12:00 PM
    Friday:
    8:00 AM - 12:00 PM
    Saturday:
    8:00 AM - 12:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Sales

    FAQ

    Home PC Services is currently rated 4.9 overall out of 5.

    Monday: 8:00 AM - 12:00 PM

    Tuesday: 8:00 AM - 12:00 PM

    Wednesday: 8:00 AM - 12:00 PM

    Thursday: 8:00 AM - 12:00 PM

    Friday: 8:00 AM - 12:00 PM

    Saturday: 8:00 AM - 12:00 PM

    Home PC Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, Home PC Services offers free project estimates.
    No, Home PC Services does not offer eco-friendly accreditations.
    No, Home PC Services does not offer a senior discount.
    Yes, Home PC Services offers emergency services.
    Yes, Home PC Services offers warranties.
    Home PC Services offers the following services: Commercial & residential computer repair, training and services. Office networking. MCSE.

    Contact information

    1313 BUNNY VIEW DR, Lititz, PA 17543

    www.home-pc.com

    Service hours

    Monday:
    8:00 AM - 12:00 PM
    Tuesday:
    8:00 AM - 12:00 PM
    Wednesday:
    8:00 AM - 12:00 PM
    Thursday:
    8:00 AM - 12:00 PM
    Friday:
    8:00 AM - 12:00 PM
    Saturday:
    8:00 AM - 12:00 PM