Let me start with a summary: paid them $575 with nothing fixed. My pool is leaking so I hired them to fix the issue. Unfortunately, it turned out to be a big mistake. The technician did come twice but couldn't find the real issue. Then they refuse to come back again, since they had spent enough hours on it. Very ridiculous...they take no responsibility of their work, as long as they got the money. I would give them negative to zero star if I can.
Description of Work: pool leaking detection/fix
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$575
Val O.
09/2020
1.0
plumbing
+ -1 more
We definitely would not recommend this company to find an underground leak. When we used their services, they did not come close to the spot. The leak was successfully found over 216 feet from MLH Leak Services, Inc. spot by our plumber that made an educated guess and guessed correctly within 5 feet. When we contacted them, they never got back to us but did charge us $650.00 that was payable immediately. It was a total failure on their part. Beware!!!
Description of Work: Find an underground leak.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0
$650
James W.
03/2016
5.0
plumbing, pool cleaners
+ 0 more
Saved thousands by spending $450 for these guys to pinpoint where a leak was in my underground water line from the curb stop to the house. The marked location they provided was precisely correct and it saved me from having to have the whole line dug up and the line replaced. Instead, a small section was hand dug and the pipe repaired (by a different contractor). They only do the detection part- gas in one side of the line, water in the other, probe by sound. All good things to say- punctuality, professionalism, etc. They get busy so you may not get an instant appointment, so plan accordingly, (evidently especially around the time people are filling or opening pools).
Description of Work: Detected leak in underground water pipe.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
ron K.
09/2015
5.0
plumbing, pool cleaners
+ 0 more
I contacted American Leak Detection of Lititz, PA and they were extremely helpful. American Leak Detection of Lititz scheduled the next appointment available and put me on call for any cancellation that they may have for the Blue Bell PA area. Fortunately American Leak Detection of Lititz had a cancellation on 9/2/15 and came and detected the problem. They also provided me with 3 recommended subcontractors and we selected Berardelli Pool Service LLC in Worcester and was delighted with there contact. I highly recommend American Leak Detection of Lititz, PA. Apparently this is a franchise and this recommendation is only for the Lititz franchise location
Description of Work: The provider was excellent. I had a leak in my plaster/concrete pool and needed to add 2 inches of water every other day. I had problems with Patriot Leak Detection (Woodbury Heights, NJ) with lack of promised response and no returned phone calls. The provider found the leak and recommended 3 subcontractors for the pipe/fitting repair (which were fortunately easy access under 1 coping tile).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Jennifer and Mark P.
10/2014
5.0
pool cleaners
+ -1 more
Excellent...we had a problem leak in our swimming pool. It was initially difficult to schedule an appointment because they are so busy. They were able to get to me sooner because they had a cancellation. Mike identified two problem areas. One he was able to fix the same day and the other we had our pool maintenance company fix. Thanks goodness for Mike Haines!
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Service Categories
Pool and Spa Service,
Plumbing,
Natural Gas Lines
FAQ
AMERICAN LEAK DETECTION - SOUTHEAST PENNSYLVANIA is currently rated 3.4 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
AMERICAN LEAK DETECTION - SOUTHEAST PENNSYLVANIA accepts the following forms of payment: Check,MasterCard,Visa
No, AMERICAN LEAK DETECTION - SOUTHEAST PENNSYLVANIA does not offer free project estimates.
No, AMERICAN LEAK DETECTION - SOUTHEAST PENNSYLVANIA does not offer eco-friendly accreditations.
No, AMERICAN LEAK DETECTION - SOUTHEAST PENNSYLVANIA does not offer a senior discount.
No, AMERICAN LEAK DETECTION - SOUTHEAST PENNSYLVANIA does not offer emergency services.
Yes, AMERICAN LEAK DETECTION - SOUTHEAST PENNSYLVANIA offers warranties.
AMERICAN LEAK DETECTION - SOUTHEAST PENNSYLVANIA offers the following services: LEAK DETECTION WITHOUT DESTRUCTION, REPAIR SWIMMING POOL, SLAB, SEWER LEAKS, SPRINKLER SYSTEMS, SWIMMING POOL CRACK INJECTION, CONCEALED PLUMBING SYSTEMS.