Brandywine Septic Services, Inc. is a family owned and operated full service septic company.
Business highlights
27 years of trusted experience
Emergency Services Offered
Services we offer
We provide professional services for everything from routine maintenance pumping of your septic tanks to the complete testing, design, and installation of your new septic system.
They did a great job. Very professional, punctual and I would highly recommend them!
Description of Work: Septic Inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Fran H.
09/2016
5.0
plumbing, septic tank
+ 0 more
Fast response and expert installation.
Description of Work: Needed a new septic pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tara K.
02/2016
5.0
septic tank
+ -1 more
unknown
Description of Work: Prompt, courteous, friendly and honest. I would use them again.
Rating Category
Rating out of 5
Yes, I recommend this pro
M Pamela B.
02/2016
5.0
septic tank
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Paul B.
01/2016
5.0
septic tank
+ -1 more
unknown
Description of Work: Septic tank pumping. Brandywine Septic was excellent to work with. Punctual, knowledgeable and a fair price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Carrie B.
08/2015
5.0
plumbing, septic tank
+ 0 more
Excellent! Job was done in a timely manner and they answered all questions. I would recommend them to having septic issues.
Description of Work: New system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$16,000
Tara K.
06/2015
5.0
plumbing, septic tank
+ 0 more
.
Description of Work: Brandywine Septic was great! They were super considerate, friendly and courteous the whole way through this project. They were very knowledgeable and seemed to be very skilled. I bid the job out to multiple people and their price was quite fair. Service was promptly done and each and every communication and question was answered right away. I would definitely recommend them!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
Brandon S.
06/2015
1.0
septic tank
+ -1 more
The company had mailed us a postcard special for a septic clean out. After multiple phone calls and 2 voicemail messages over a period of 8 days, I finally gave up trying to give them my business since they never responded to any of my attempts. What made it even more frustrating was I could never get to a live/real person, only their voicemail box. I can't understand why they would bother mailing out postcards if they don't take your calls when you try to hire them! Don't waste your time on this company.
Description of Work: Nothing. I could never get a call back for Septic clean out.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$175
Response from Brandywine Septic Services, Inc.
Mr. [Member name], I am sorry to hear about your experience with a company named Brandywine Septic Inc. out of West Chester, PA. We have been hearing alot of the same feedback regarding their company. We are not the same company as the one you attempted to contact. We are Brandywine Septic Services, Inc. and have been in the septic industry for over 16 years now. We are a family owned and operated business who pride ourselves on customer relationships. If we can be of service to you please give us a call. Our office hours are 7:30-4:30 Monday-Friday. If by some chance we miss your call you will get a return phone call the moment I get the message. Again, I apologize for what you've had to deal with and we would love the opportunity to serve you.
Greg K.
05/2015
5.0
plumbing, septic tank
+ 0 more
Very responsive and extremely flexible. Perform work and leave an invoice! Never even know they are there.
Description of Work: Pump and clean septic, 1750 gallons and added a 15" * 24" extension riser on secondary septic tank
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
$415
Reine D.
04/2015
5.0
plumbing, septic tank
+ 0 more
took a while to receive a return call but service and price made were both good and will use again
Description of Work: pump septic tank
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$185
Response from Brandywine Septic Services, Inc.
[removed member name] , Unfortunately the review you left on our page is not for our company. The company that serviced you is in West Chester, PA who at the time had a similar name to ours. They have since changed their name to avoid future confusion.
Karen A.
04/2015
5.0
plumbing, septic tank
+ 0 more
The job was exceptional.
Description of Work: Replaced our septic system - dual compartment septic tank and drain field.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
Terrence F.
06/2014
5.0
plumbing, septic tank
+ 0 more
.
Description of Work: Our septic tank was pumped and repaired.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$500
Response from Brandywine Septic Services, Inc.
Thank you for taking the time to leave a review. We are glad we could assist you in the pumping and repairing your tank. Best Regards.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Septic Systems,
Plumbing,
Excavating
FAQ
Brandywine Septic Services, Inc. is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 5:00 PM
Saturday: Closed
Brandywine Septic Services, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Brandywine Septic Services, Inc. does not offer free project estimates.
No, Brandywine Septic Services, Inc. does not offer eco-friendly accreditations.
Yes, Brandywine Septic Services, Inc. offers a 10% senior discount.
Yes, Brandywine Septic Services, Inc. offers emergency services.
No, Brandywine Septic Services, Inc. does not offer warranties.
Brandywine Septic Services, Inc. offers the following services: We provide professional services for everything from routine maintenance pumping of your septic tanks to the complete testing, design, and installation of your new septic system.