I do not recognize this name or address - possibly have us confused with another Smitty in our area who is no longer in business as I understand. It has happened several times.
brad F.
08/2013
2.0
gutter repair
 + -1 more
Will not call him back.
Description of Work: Never showed up to estimate job. After 2nd. call he called back , wanted me to call him & he would give a quote over phone.
Rating Category
Rating out of 5
responsiveness
2.0
punctuality
2.0
Response from SMITTY'S SEAMLESS GUTTERS
Sorry for the inconvenience. This past year was our busiest ever and things sometimes got overlooked or moved further out. We are working to make sure things like this don't happen again.
Meredith F.
05/2013
5.0
gutter repair
 + -1 more
I contacted Smitty's because a they were recommended to a friend on Facebook and I saw the post. Smitty's wife Lenny is the office coordinator so I spoke with her mostly in order to arrange an appointment. We decided on a Friday morning at 8am. Smitty came right on time. I showed him the areas that needed work and he said it would be about $30 and take hardly any time. He figured he would stop up the next morning and make the repairs before a quoits tournament. Saturday came and went, and we didn't see Smitty. It wasn't urgent so I didn't really care. I knew he would come at some point. On Monday, Lenny called to apologize that Smitty hadn't been up. I told her that I met with him but that he didn't return to make the repairs. She apologized and said she would get it taken care of. I think he ended up fixing the stuff on Tuesday or Wednesday.... but I don't know for sure because he didn't leave a bill and we still haven't gotten any sort of invoice from them. We just noticed the gutter guards and that there was no leak in the other gutter. We are very happy with the work and the turnaround time to get it all done. I just wonder whether I need to follow up with them to get an invoice... but I keep forgetting to call them during business hours.
Description of Work: Gutter shields installed in places where water overflows, and leaky gutter cap res-sealed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Response from SMITTY'S SEAMLESS GUTTERS
Thank you for your response. We are constantly trying to better our business operations.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Gutters
FAQ
SMITTY'S SEAMLESS GUTTERS is currently rated 4 overall out of 5.
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 5:00 PM
Saturday: 7:30 AM - 5:00 PM
SMITTY'S SEAMLESS GUTTERS accepts the following forms of payment: Check