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WINDOWIZARDS

Windows, Doors, Garage Doors,

About us

00 EMPLOYEES. USES SUBS. COST IS DETERMINED BY THE JOB. NO TRAVEL CHARGES. ALSO SERVICES: MERCER AND NEW CASTLE COUNTIES. INSTALLATION DEPARTMENT PHONE #: 215-946-3697. ADDITIONAL PH. #'S:610-446-3188, 800-220-8707. DBA: BUILDERS EXPRESS, WINDOWIZARDS, WINDOWIZARDS, INC., WINDOWWIZARDS. ADDITIONAL ADDRESSES: ROUTE 13 & PA TURNPIKE, BRISTOL, PA 19057 & DELAWARE COUNTY, 1212 CAPITAL TRAIL (RT. 2) NEWARK, DE.

Business highlights

63 years of trusted experience

Services we offer

MANUFACTURE, SALES AND INSTALLATION OF WINDOWS, DOORS, GARAGE DOORS, HARDWOOD FLOORING, ATTIC INSULATION, GUTTERS & SIDING.

Services we don't offer

MASONARY WORK.

Amenities

Free Estimates
Yes
Senior Discount

yes



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.927 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
41%
4
26%
3
7%
2
15%
1
11%


Rating CategoryRating out of 5
quality
4.3
value
4.2
professionalism
4.3
responsiveness
3.8
punctuality
4.2
Showing 1-25 of 27 reviews

Shannon M.
05/2010
2.0
replacement windows
  + -1 more
The cost was very reasonable. I had three companies out. Window wizards made it work. I went with them be of that. The installer was a subcontractor, when I was told by company they use there own people. They cleaned up well. They damaged paint on a wall and left it. On one of the windows that they installed they have been out 3 times to fix a leak. They are going to have to come out for a fourth visit because it is still leaking. They make no accommodation, considering I have to take time off of work for them to come in.
Description of Work: They installed three windows.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

$1,600

Jacquie T.
04/2010
1.0
replacement windows
  + -1 more
The workmanship is shoddy and the patio door is out of square. They did a terrible job on capping the windows, used excessive caulk and there are still gaps. They used raw wood for replacement even though they were instructed to use primed and painted wood. The patio door was to be custom sized but they installed a standard size door and dropped the doorway header by 6 inches. They damaged the stucco around the windows and the patio door and the stucco is continuing to deteriorate and will need to be re-stuccod and painted. The estimate for another company to correct is over $8000.00. I have been in contact with the corporate office to correct these and several other problems, however, the corporate offices have not been responsive. They did send out a technician to look at the problem, but he has disappeared from the radar and when I complained again for their lack of responsiveness, then Windowizards sent the original installer who, of course, thought that he had done a wonderful job. I hired an attorney to deal with Windowizards. DO NOT USE THIS COMPANY!!!!
Description of Work: Windowizards installed one patio door and 3 windows. They were to install a new front door, but they did not send the installers the correct door. I have stopped them from installing the new front door.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$5,700

Kathryn K.
03/2010
1.0
replacement windows
  + -1 more
Overall it was one of the worst experiences I have had with a company in my entire life. I would never use WindowWizards again and would never recommend them to anyone else. The VP for Customer Service, Rich Friedenberg, was not service-oriented and was an obstructionist for one year.
Description of Work: The salesman came to our house in July 2005, the contractor came in August 2005 to measure the windows, and the work began in September 2005. We had 28 windows replaced in total. The first problem was that the contractor knocked over our two-day old lamp post with his truck and it needed to be replaced. The contractors from North Carolina took all of the old windows out and put in all the new windows in five hours. Needless to say this was a completely sloppy job with several problems. One of the biggest problems is that when they pushed in the new windows from outside they pushed in some of the frames. There were several others (including ill-fitting windows, ripped screens, cracked windows & missing pieces) and an estimator came from WindowWizards in September 2005 and said that someone would be out in a couple of weeks to fix everything. I had to call in two months and all they did was to send out another estimator. This happened three times more and the last estimator who came in April 2006 said it would all be taken care of by May 2006. Nothing happened and I was forced to file a complaint with the BBB seeking money to have the repairs done by another window company. Finally WindowWizards came to fix everything in September 2006 and despite the fact that they forgot to bring a screen with them (went back and got it), everything was fixed. Unfortunately it took one year (during which they had my $13,000) and a complaint to the BBB to get the windows completed.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0

$13,000

Scott M.
04/2009
5.0
replacement windows
  + -1 more
The salesman for Window Wizards brought samples with him and he explained the details about all the windows. They were very clean and professional. They cleaned up after themselves and the price was reasonable.
Description of Work: Window Wizards installed replacement windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35,000

DON R.
10/2008
4.0
replacement windows
  + -1 more
Estimate only. Very professional, convinced of quality.
Description of Work: Estimate only to replace 4 windows.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,688

SANDRA W.
08/2008
5.0
replacement windows
  + -1 more
I love how the look of the windows turned out. I was concerned if they were going to be able to get them all installed in one day, which they did and was very outstanding. They all worked together very well to make sure everything got done according to plan.
Description of Work: Window Wizards removed nine old windows and replaced them with new, double-pane windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

JENNIFER W.
01/2008
2.0
doors
  + -1 more
Salesman called to change the glass in the doors. He wanted to make sure I was ok with it, And I was. He said the doors were already measured. Supervisor called me back and told me that it was normal for them to measure doors without the person being there and knowing. In December I called them because I wanted to know what was going on with my doors. Rescheduled appt, about the 22nd of December for them to install the doors. I got a call telling me no one was home, he was actually next door. They measured the wrong house's doors. Installer said he would let office know, and they would call. No one called the week of Christmas. I spoke to a salesman that new nothing about my situation. He told me to call the owner. Left message. He called back, apologized, but he was not willing to make any adjustments. I insisted something needed to happen, he told me he could send me a gift card for dinner on them. He sent $50 in red lobster gift cards. Haven't heard back from them.
Description of Work: They came out in the end of August to measure doors. I ordered the doors in August. We didn't know they had measured the doors.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
5.0
responsiveness
2.0

$1,000

JONATHAN P.
08/2007
4.0
replacement windows, doors
  + 0 more
I bought a high end Anderson French wood door. The installer did a very good job.
Description of Work: Replaced a sliding patio door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$2,500

SHARON S.
07/2007
5.0
replacement windows
  + -1 more
This company was a pleasure to use. The quality of the windows they installed for me was as close to perfect as you could get. I liked their professionalism and their punctuality most of all.
Description of Work: They installed 18 double pane windows, taking a full day to complete the job. They took all the old windows and trash away with them when they left.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Trudy R.
05/2007
5.0
replacement windows
  + -1 more
Nice salesperson. Low pressure. Huge selection of options almost too many to choose from. Installation took about 7 weeks from the day I bought.
Description of Work: Replacement of old wooden windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200

Maxine C.
04/2007
4.0
replacement windows
  + -1 more
Called Window Wizards for an estimate. It took about 3 weeks for them to come out & then 4 to 6 more weeks before they came to install the windows. Once they came in they did an excellent job. They pricing was good.
Description of Work: Replaced 4 very old basement metal framed windows. Removed windows which were metal framed incased in cement. Not an easy job. Replaced 3 windows with sliders & one with glass block & dryer vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$980

DIANE P.
03/2007
5.0
replacement windows
  + -1 more
They came when they said they would. Showed us the product. Installed the windows in 4 hours. Very happy. Neat and punctual. Tidy and pleasant. Stuck to their word.
Description of Work: Installed seven basement windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

ANN F.
10/2006
5.0
replacement windows
  + -1 more
It took two days to complete the installation. The men took out the old windows and put the new ones in and came back the second day to finish installation and caulked and capped where necessary. They cleaned up all the debris and show us how to use the windows.
Description of Work: Replaced all the windows in the house (17)and took away all the old storms and windows, replaced two window sills and caulked all the windows.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,943

JOE T.
10/2006
2.0
replacement windows
  + -1 more
They had the lowest price, thats the only positive. But when they cant answer questions about their product and claims, and when they completely ignore customer concerns. I dont feel comfortable sending them over $5,000.00.
Description of Work: I was getting several quotes on replacement windows and doors. The sales representative was a bit high pressure, but likeable (despite showing up late after rescheduling twice;they only make appointments on EVEN hours?). His manager tried to contact me twice for follow up. I replied to him with my concerns. They were: 1) Complaints to the BBB about this company and 2) I wanted to investigate more detailed specs on the quoted windows. Neither he or the sales rep ever replied or contacted me. I guess my concerns were justified.

Rating CategoryRating out of 5
value
5.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0

$5,000

DANIEL M.
10/2006
1.0
replacement windows
  + -1 more
Within minutes of arriving at my house, the visiting estimator, Howard, wasted no time in making me feel like I was inconveniencing by having him give me an estimate. He touted his 22 years of experience in the window installation industry, clearly not one hour of which was spent in customer service. I could not believe someone looking to win my business couldve been so rude and condescending. Explore every other option before using them. Even then consider replacing your windows with saran wrap in lieu of using this company for your window needs.
Description of Work: I arranged to have a Window Wizards representative visit my house to give me an estimate for 18 replacement windows. The contractor was so rude and condescending we never got around to the estimate and I had to ask him to leave.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


DONALD C.
07/2006
4.0
replacement windows
  + -1 more
Very good job. Installer estimated job would take 2 days. He brought a 5 man crew to install & said hed get it done in 1 day. Job turned out to be more involved than anticipated & it took him 3 days to complete, unfortunately the days were not consecutive & we had to be present during install over a span of 2 weeks.
Description of Work: Replaced all single hung aluminum windows in house with double hung vinyl windows.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$12,500

COLLEEN B.
06/2006
2.0
replacement windows
  + -1 more
The workers that installed my windows were punctual and did an excellent job installing them. I am just unsatified with the quality of the windows and would not recommend them to anyone. In addition, the salesman that sold us the windows, was very pushy.
Description of Work: We had a large picture window installed, as well as 7 replacement windows. The installation was great but the windows are defective and dirt keeps getting between the panes of glass and are impossible to clean. Apparently, Window Wizards does not manufacture their own windows. The manufacturer of my windows told me that this problem existed, because I live in an area that has trees and the problem cannot be avoided. The problem remains unresolved.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0

$3,800

SANDY R.
02/2006
5.0
replacement windows
  + -1 more
Did excellent work, explained the installation and operation of the windows and cleaned up completely when work was finished.
Description of Work: Replaced 3 large stationary windows and 3 small movable windows with 3 large double-hung windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,527

PAUL E.
01/2006
3.0
replacement windows
  + -1 more
IT WAS DIFFICULT, EXPENSIVE, AND I WAS NOT SATISFIED WITH THE EXPERIENCE. I SUGGESTED THEY DO THE TOP FLOOR SO I COULD GET AN IDEA OF HOW THEY'D LOOK WITHOUT PAYING FOR THE ENTIRE HOUSE TO BE DONE. THEY REFUSED TO DO SO.
Description of Work: Called to get quote on storm windows.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
4.0


BETH D.
01/2006
5.0
replacement windows
  + -1 more
Pete the installer was on time, did a meticulous job of installing the windows, cleaned up after himself and was very pleasant to have in my house. He was on time and completed the job as promised in my contract. I highly recommend this company.
Description of Work: Replaced 6 windows in the downstairs of my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

07/2004
4.0
doors
  + -1 more
WE WERE PLEASED WITH THE WORK. WE DID NOT USE THEM FOR WINDOWS SINCE THEIR PRICES WERE HIGHER THAN COMPETITORS.
Description of Work: INSTALLED DOUBLE STORM DOORS IN FRONT OF HOUSE.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$400

COLLEEN F.
05/2004
4.0
replacement windows, doors
  + 0 more
I PURCHASED 2 SLIDING GLASS DOORS. THE PRICES WERE VERY REASONABLE. THE WORK WAS DONE WITHIN A WEEK'S TIME. THEY LEFT NO MESS.
Description of Work: I BOUGHT SLIDING GLASS DOORS.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,600

04/2004
3.0
doors
  + -1 more
THE DOOR WAS THREE WEEKS LONGER IN DELIVERY THAN I WAS TOLD WHEN ORDERED. THE STORM DOOR WAS BENT AND IT TOOK THEM TWO MONTHS TO REPLACE IT. THE DOOR LATCH WAS DAMAGED, IT TOOK SEVERAL MORE CALLS AND TIME TO GET THAT FIXED. THE INSTALLERS APPEARANCE WAS BIZARRE WHICH MADE ME UNCOMFORTABLE, BUT HE WAS COURTEOUS. GOOD PRICE.
Description of Work: REMOVED OLD PATIO DOOR AND INSTALLED A NEW ONE, INCLUDING NEW INTERIOR AND EXTERIOR TRIM.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro
$1,445

03/2004
4.0
garage doors
  + -1 more
THESE INSTALLERS WERE ON TIME AND VERY COURTEOUS. HOWEVER, THE GARAGE DOOR WAS SUPPOSED TO BE WHITE, BUT CAME IN ALMOND. THEY INSTALLED IT ANYWAY AND CAME BACK AT A LATER DATE WITH THE WHITE DOOR.
Description of Work: INSTALLED ONE 7 FOOT WHITE GARAGE DOOR WITH SUNRAY DESIGN GLASS. REMOVAL OF OLD GARAGE DOOR AND DEBRIS.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$875

03/2004
5.0
replacement windows
  + -1 more
THESE INSTALLERS WERE VERY PROMPT. THEY WERE VERY FRIENDLY AND THEY WERE ALSO DONE QUICKLY.
Description of Work: INSTALLED DYNAWELD WHITE PICTURE WINDOWS. INSTALLED 2 DYNAWELD WHILE CASEMENT WINDOWS WITH 8 COLONIAL STYLE GRIDS. COVERED ALL EXPOSED WOOD WITH FULL ALUMINUM CAPPING. REMOVAL OF OLD WINDOWS AND DEBRIS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,161
    • 1(current)
    • 2

Contact information

6240 BRISTOL PK, Levittown, PA 19057

www.windowizards.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 4:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Doors,
Garage Doors,
Siding,
Insulation,
Hardwood Flooring Sales and Installation,
Gutters

FAQ

WINDOWIZARDS is currently rated 3.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 4:00 PM

WINDOWIZARDS accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, WINDOWIZARDS offers free project estimates.
No, WINDOWIZARDS does not offer eco-friendly accreditations.
No, WINDOWIZARDS does not offer a senior discount.
No, WINDOWIZARDS does not offer emergency services.
No, WINDOWIZARDS does not offer warranties.
WINDOWIZARDS offers the following services: MANUFACTURE, SALES AND INSTALLATION OF WINDOWS, DOORS, GARAGE DOORS, HARDWOOD FLOORING, ATTIC INSULATION, GUTTERS & SIDING.
MASONARY WORK.

Contact information

6240 BRISTOL PK, Levittown, PA 19057

www.windowizards.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 4:00 PM