Had a little trouble getting a hold of the company at times. Found out later that they were on vacation for a week. However, quality of work was excellent. Nice neat wiring, and the door was level, flush, etc. Total work time was only a few hours. The door works perfectly, with quiet operation of the opener and a nice tight weather seal. Mr. Sherno was nice to my kids & didn't mind us asking a few questions as the job progressed. Overall, a good experience and a good value, expecially compared to the price quotes we got from other installers, including Home Depot & Lowes. Note: Mr Sherno even offered to adjust the installation based on popular preferences for the location of decorative trim. He patiently let my wife see what the different arrangements would be, and offered his assessment of the merits of each configuration.
Description of Work: Installed new garage door & opener. Included removal & haul away of old door & opener. Contracted through Costco, not knowing initially who the installer would be.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$2,400
ROBIN S.
08/2006
1.0
garage doors
+ -1 more
This company is the local distributor for Clopay Garage Doors. I ordered my garage door from Home Depot, & it arrived at the distributor around 08/14. Their person called me to set up delivery on 07/18, and I was not able to get delivery of the door until 08/08! I had to arrange my schedule to suit them. I left many messages for Mr Sherno on his voice mail, he has yet to call me back. It took a call to Clopay to get his name and number. The person who sets up his deliveries uses a cell phone and does not give the company name or number. She also is terrible about returning phone calls. Home Depot even tried to help me. Think long & hard if you have to get a garage door delivered from this company.
Description of Work: Delivery of a Clopay garage door.
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Service Categories
Garage Doors,
Doors
FAQ
R J SHERNO INC is currently rated 3.5 overall out of 5.
No, R J SHERNO INC does not offer free project estimates.
No, R J SHERNO INC does not offer eco-friendly accreditations.
No, R J SHERNO INC does not offer a senior discount.
No, R J SHERNO INC does not offer emergency services.