Masonry Inc

He came with a crew and did some work for me. Once they started, we had some disagreements with what work was to be performed. Aside from the big deal that I purchased, I paid $150 for addtional work to be done. He offered to refund my money, but will not answer the phone when I call. I have also left numerous voicemails, not having any response.

He arrived exactly on time. He was very cheerful and nice. He told me in depth exactly what they would be doing.

Chris Natalini was exceptionally responsive and honest, worked with us at every step to provide exactly what we wanted, was assisted by clean-cut and polite workers, did all work on time and (better than) as promised, and he explained all choices and stages of the work. The finished work was outstanding, transforming the appearance of our home at an extremely competitive rate. Everything was left in ideal shape, and he and his staff left everything neat every day and then cleaned up thoroughly and thoughtfully when the work was finished. His advice was always on target. Compared to others we consulted, his understanding and diagnosis of problems were always on target. He is A+ contractor.

Chris completed the work in an urban setting with the poperty being an attached home. He was very respectful and careful of the neighbors homes that were connected to my home. He installed a stone center and cement in a pattern. The detail is exactly alligned and designed with precision. The job was finished in the time that was agreed upon. He did a excellent job and I love it! I strongly recommend Chris for any type of cement and masonry work for others in the future. I would indeed hired him for work again.

We had noticed some cracks forming in the morter/between bricks in a couple spots and bought the Angie's Deal coupon to get them checked out. Chris came within 24 hours of our call to provide estimates and point out some more siginificant cracks we had not even noticed yet. He gave us great suggestions and options for repairs and possible future projects as well as suggesting some do-it-yourself improvements we could make to our patio. He did not try to 'sell' us anything or over sell any services - just honest, fair assessments of what was critical versus optional. We contracted to have all the critical work compeleted and were thrilled with the quality of the finished work. Work was done quickly and efficiently and I hardly even knew the crew was here. Very minor complaints - 1 plant got pretty smashed (but has survived) and there was a lot of dust left at back door job. Overall - very pleased and as soon as we are ready to do more masonry work Chris @ Mansonry Inc is the only person we will call!

I was very upset with the cleanup job that the crew did. After speaking with the owner a couple times, he was very apologetic, and they came back to do an excellent job cleaning up.

Angie's List emailed me with a Big Deal coupon for masonry work with Masonry, Inc. My husband & I had been putting off some brickwork for a couple years because we thought it would be an expensive venture, but the deal was for $99/4hrs. of masonry work. So I bought it and soon after Chris Natalini of Masonry, Inc. contacted me to set up an appointment to come look at my job. I couldn't be home that day so he said he'd leave the estimate at my front door, which he did. We agreed upon a price for the work but because of the weather & my schedule it couldn't get done for a few weeks. We finally came up with July 21 as a service date, even though I knew I was going to be out of town. Sometimes you get that feeling of trusting someone, even if it's over the phone! I was worried that the new cement would be so white against the old cement, but Chris assured me that he would do his best to blend in the color. When we got home a few days later we could barely tell the difference. We still haven't met Chris, but I've spoken to him several times & to tell him thank you when the job was finished, but Chris Natalini of Masonry, Inc. is now in my permanent file for a recall or referral if ever needed again!

See above for the story from start to finish.

Prompt response to my call, accurate estimate, excellent work, professional demeanor. Job was done on schedule (it helped that the weather cooperated). Chris and his team cleaned up daily, and kept me posted on the progress of the work. I would definitely use them again.

They had to make sure that they kept everything out of where my dogs were. It was a very personalized service. If it was inappropriate for them to be working there on a given day because of the heat, they would call and let me know that. They showed up when they said they would and got the job done within the timeframe they said they would. I didn’t have to worry about coming home and move things.

Overall positive experience. Work was completed on time and as proposed. Chris was very responsive to all communication. Cleaned up after themselves when they were finished.

Overall the work was done efficiently and it came out great. They worked hard (in the hot sun) for about a week and got a 200sq. ft patio completed. No problems at all. They went above and beyond to do a great job

Very good experience. I actually had the work scheduled with Chris's dad, who could not do it due to an injury. Chris has a separate company and was able to do the work. He returned all phone calls promptly and was very professional throughout. He went the extra mile and even reinforced the side of my chimney from the basement... a structural need that the other estimators didn't notice. (While doing this he inadvertently blocked the air flow in the duct next to the chimney... all it took was a phone call and he came back out in a couple days to correct it) Chris even let me film some of the work for my business (Phil's Firewood) to use as a "how to" project. The only thing I would change if I did the work again would be to use old bricks to match the brick wall I exposed, instead of new bricks. I take responsibility for not thinking of this and requesting it at the beginning. All in all, a great experience and I would definitely recommend Masonry, Inc.

Did not use services - too expensive

Chris was pleasant, professional and responsive. We couldn't believe that the problem was fixed the day after we called him. We would hire him to fix any problem associated with masonry.

Gave the estimate and we accepted. Came when he said he would. Removed old sidewalk and poured new one. Came back after that was cured to replace brickwork and put cobblestone outline around the tree bed. Work turned out very nice. Very professional and timely. I would recommend their services.

When I called Chris Natalini to get an estimate for the work I needed, he came out to my property within an hour to take a look at the problem areas. I had an estimate emailed to me later that evening. He started the work within two weeks of me signing the contract. The work involved replacing six steps that had deteriorated over time and were in an unsafe condition. He saved me $500 by successfully preserving four steps that were recently poured and in good condition. He also reinstalled the hand railing after the concrete steps had cured. I also wanted to address cosmetic issues with the adjoining porch. He was able to spare me the cost of having the porch replaced and instead, repaired the problem areas of deteriorated and cracked concrete and then coated the porch with a concrete veneer material called Planetop X. My chimney was also in need of spot pointing in areas as well as the chimney crown was cracked and needed to be repaired. Finally, the foundation for an addition has a cosmetic crack that spanned the majority of the foundation wall. He saw cut the crack and filled it with hydraulic cement and stucco the entire foundation. I did have an issue with some finish work around the newly poured steps. However, Chris came out the next day and finished it to my satisfaction. He completed all of this work in one week. I am completely satisfied with his work and will certainly use him in the future for any more concrete and masonry work I will need to have.

Immediately felt this was a knowledgable contractor: He identified and described the problem, identified solution and then addressed the problem. The estimated price seemed appropriate for the proposed work.The final price matched the estimate. Following completion, some dampness was observed on the walls, and contractor promptly returned a phone call to explain the reason for the marks. After the work was completed, contractor recommended colleagues who would drywall over his work and complete our room.

Called Chris to repair damaged driveway that was causing water to back up into basement. He provided excellent service and completed this repair in the winter. I would highly recommed him to anyone and will have him pour me a new driveway when the weather permits.

It is hard to find an honest and reliable contractor these days and Chris Natalini exceeded all expectations. From start to finish, Chris was on point, courteous, professional and the experience was excellent. I am a Realtor who had to get this structural repair done for my client. I called 7 Masonry Contractors for estimates on this job. Chris Natalini called me back in 15 minutes. Out of the other 6 I called, 1 called me back 3 days later and 1 called me a week later. The other 4 never even called me back. Chris met me at the property the next day and sent me a very detailed written proposal by email within 3 hours of our meeting. His knowledge of the repair and exactly what had to be done was very impressive. Chris comes from a strong Masonry family business and has been doing it for years. I wanted to hire him right on the spot but I had to wait for other bids for fairness to my client. The one contractor couldn't come out because he was away. The other one canceled once before finally showing up. It took him 2 days to get me a written estimate only to come in at a much higher price than Chris. Chris was able to start the job right away and for as complicated as this job was, he completed it in 2 days just as he promised. He did a phenomenal job. It was done perfectly and exactly as his proposal stated. The structural engineer, buyers, and the other Realtor were very impressed with his work. He also put the wood flooring and carpet back and cleaned up the site before he left. It looked like he was never even there. As a Realtor, I am in a position a lot where clients ask me for contractor referrals for home repairs. I am allways hesitant to do this because I don't know many that I trust to either show up or do a good job. This is a big reason I belong to Angie's List, which was where I found Chris. Even getting estimates these days is an adventure. I will highly recommend Chris Natalini and Masonry Inc to all of my clients and colleagues and feel safe knowing that they will get expert work done in reasonable time and at a reasonable price. I also plan on having Chris out to my house to do some work soon. I wish there were more honest and reliable contractors out there like Chris and Masonry Inc.

From the initial consultation through to the completed service we had an excellent experience. Chris kept us up to date and provided us timely communication from getting us the quote, sample selection and raising questions as the work was being done to make sure we were getting exactly what we were expecting with the driveway and hardscaping done. Any issues that arose, I never had to ask about as Chris was already either addressing the issue or making sure that the issue was addressed. Chris and his entire team were extremely professional and courteous through the entire project.

Chris Natalini and his crew were terrific. Chris is very talented and must have studied engineering concepts under his fathers tutelage. Chris worked with his father for many years before starting his own company, three years ago. Chris told us laying the sidewalk would take 4 to 5 days. After having to cancel the start of the job for a week due to rain, work started as predicted and was finished in 4 days. The new sidewalk looks great and will make entering and leaving the house much safer and easier (no step down or up anymore!). From past experience I know that ramping a sidewalk is not easy so I was particularly impressed with Chris' design and expertise in this area. I would definitely recommend his work to others needing the same or similar expertise in their masonry contractor.

Everything went smooth. Chris came out and gave me an estimate. We scheduled the work a week later. Chris and his partner arrived the day they said they would to do the work. They got right to work. When the job was done the area was cleaned up well and Chris's worker took the time to explain to me exactly what was done to repair the chimney. He was professional and courteous. This job went well from start to finish and I wouldn't hesitate to use this company again.

The job was professional. Chris and his helpers worked through some really hot August days, but they finished on time and completed the work at the estimated cost. When the grade outside the house was raised, it brought the ground level up to the (low) vent opening for our clothes dryer. Chris sealed that opening and cut a new hole for the dryer, higher on the basement wall. It was then that I mentioned that the washer and dryer were in the wrong positions and needed to be switched (washer where the dryer was, and vice versa). Chris moved them while he was giving us a new vent opening for the dryer. The day after they applied the water barrier to the foundation, we had a day-long downpour. The trench was still open and it had a lot of water in it, but we had a dry basement floor!

This is the fourth job Chris has done for us over the past 3 years (chimney repair, construction of a retaining wall, and replacement of front walkway) and he did a great job as usual. His craftsmanship always exceeds our expectations. His estimates are realistic and fair. He was able to repair our porch instead of demolishing the old one and starting over which would have cost a lot more. He stays in close contact through email, phone etc which is a rarity in my experience. There are no work interruptions. Once he starts the job it will be promptly completed. The work site is meticulously cleaned up when the job is completed. Our repeat business definitely speaks for itself.