Masonry Inc

Chris took over the chimney job from another contractor who could not do it in time and I was so please with the way he worked that I kept asking him if he could do other jobs for me. He was great to work with, went out of his way to be helpful and to talk over different aspects of some complex and difficult situations. He managed to get the price down on couple of the jobs by finding other ways to do it that were just as good or better. He and his guys were clean, polite, professional and I will be using them again.

Was not expecting to pay the addl costs based on my understanding of the deal i purchased. To better understand the cost breakdown I requested an invoice. My request for a final invoice was not honored.

I had some small cracks in the masonry on the back wall of my house so I eagerly purchased this deal and scheduled the work. Of course the four hours of the deal did not seem enough and of course there was an additional charge for materials, none of which I would have minded if the work had lasted more than a few months. Overall, very disappointed with the results.

They only did a small area, not the area I wanted them too. Upon seeing my report, they contacted me and asked how they could make it right. Within a few days, Chris Natalini came by to look at the work and where I had wanted it done. He offered to take care of that area within the next two weeks or so. I will update once they have done the work, but give them an "A" for responsiveness to my complaint. Update: they came very promptly and did the work I had wanted done originally - and then some - at no additional cost. I am completely satisfied and highly recommend Massonry, Inc. In future, I will do a better job on my part to make sure that I have clearly communicated my priorities and concerns before a job is done, and make sure that everyone is on the same page.

I am very pleased with the work done. The contractors arrived promptly and finished the work within one day. They arrived in the morning before I left for work and were done at the end of the day.

Overall the experience was very satisfactory. Danny and Nick who worked on the house were very good people. They were respectful of the property and courteous to us. They were on time. They set up scaffolding to get to the upper levels of the house. All equipment was put away neatly before they left for the day. They kept their word and returned to put finishing touches on the work even after final payment was made.

Everything went really well. Response time from my initial call was quick. The estimate was furnished fast and professionally and after my acceptance of estimate the scheduling and execution of project was great. My first contact with Chris was on 6/28/12 the job was completed on 7/17/12. Chris and his crew are very professional it was a pleasure to do business with them.

Chris did all this work and it cost me about 10,000. Seemed like a huge sum but Chris really did try to work with me, and for the work that he did it was a fair price. Chris gave me accurate time estimates, daily updates, and even when he was faced with adversity he came through and made sure I was happy. Towards the end when he was fixing the positioning of a star bolt he lost his balance and his foot went through my ceiling but he lathed, plastered and painted over it and it looks as if it never happened. I'd recommend Chris and would use him again, he has integrity and most of all expertise.

Although we had to wait on his availability it was well worth the wait! Chris kept us updated regarding the start date and responded quickly to our emails and calls. Chris and his team arrived promptly on the agreed date and completed the work on schedule in an efficient and professional manner.

Chris Natalini and his crew are consummate professionals. They called before they came to do the cement pad installation, arrived on time, and performed the installation with meticulous attention to detail and getting it right. Chris personally made sure that the work was done correctly and that it was exactly what I wanted. I was greatly impressed with Chris' high standard of excellence, his honesty, and his dedication to meeting the customer's needs. I strongly recommend him and his company to anyone who wants a first-rate job done at a reasonable price.

They were really good, excellent. They were punctual and followed through. They came back to fix something that they hadn’t attended to which we both forgot about. They were professional. They were very reasonable with their estimates and made good suggestions to save me money on what I could do myself.

I emailed Chris on a Saturday afternoon after finding him on Angie's List. He called me on a Saturday night and we set up time for him to come by on Sunday afternoon. By Monday I had a proposal and on Wednesday he and his team were onsite doing the agreed upon work. My family and I just moved to the area and have had horrible luck finding contractors and other helpers to get our home in order. I could go on for pages about the poor service we have received from electricians, landscapers, painters, and other 'experts'. I finally decided to try Angie's List when I had a need for some hemp waterproofing my basement and doing some external foundational work. Chris was an absolute breath of fresh air. Coming from the south my wife and I were beginning to think that all contractors in the north were difficult to work with, overpriced, slow, untrustworthy, and poor at their craft. Chris proved us totally wrong on all fronts. He completed the job with the utmost professional attitude. Delivered it on time. Within budget. And even did a few extra things that I did not ask for but he felt would give me a better result. Not to mention, both him and the gentleman helping him were extremely polite and cordial to my wife (who works from home) and our babysitter who was onsite for a few hours while he was working. It is great to find a trustworthy contractor in the area. I only wish Chris and his team did more. I have a ton of projects that need attention and the only reason I haven't done them is because I can't find people who I trust. That said, I have another job that requires Chris's skills and have that pegged for the summer/early fall. I will certainly be calling him. Great service, great guy. Thanks Chris.

They were very professional. They got back to me and they showed up when they said they would. It was a good experience.

Part of the stucco on my chimney fell away due to strong winds mid January 2102 and I wanted to repair it before things got worse. Chris, the proprietor and mason came out in a timely fashion to give an estimate upon request. I liked the way he explained how the work would be done, and why. I could see for myself that there were some underlying structural issues with the chimney blocks and that the chimney itself lacked caps for the flue pipes. His proposal would cover taking down and rebuilding the portion that needed it, and then re-using the pipes that were still good and provide caps for them to finish the job. He took care of the township license which was included in the total cost. The job site was prepared nicely (he even removed some brush and small tree limbs there were in the way for me, which he really didn't have to but was nice enough to do that). He kept up with updates and we communicated by email throughout the entire process. I felt good about his professionalism and communication style. Pretty much on the level with progress and snags. He cleaned up after the job was done and now the chimney looks great with caps and matching shade of stucco finish.I'm happy with the way things turned out and would be glad to use his service again.

They completed the job perfectly. I was very pleased with their work, and I would use them again in the future.

It went pretty well. The wall looks good. They were prompt, and did what they said they were going to do. They finished it approximately when they said they were going to be done, the snow storm slowed them down a little bit. Chris is a really nice guy.

The entire experience with Chris was a pleasure. He responded to my email inquiry very quickly. He came out within a few days to look at the work and provide an estimate. He was very accommodating of my schedule in arranging the appointment. He provided a reasonable and fair estimate and provided an accurate date on when the work would begin. I asked about a crack in my garage floor -- Chris was very honest and said it didn't need to be repaired. He was honest throughout the process. He started the job as promised a couple of weeks later. He experienced some delays due to the weather (we had several days of rain). Throughout, he kept me informed of what was happening and what would be next. On the day of the concrete pour for the sidewalk, I was home. Chris and his associate were meticulous in their work. He informed me that they would need to repair a small part of my driveway so that the sloping would be appropriate. That work was done very well. The sidewalk has already earned the compliments of neighbors. They were neat and cleaned up the area each time they were here. Chris even pointed out that my back faucet outside is leaking; he checked it out and offered to fix it if it wasn't too big of a project!. Chris and his associate were incredibly professional. I would use them again in a heartbeat.

While it took some time to schedule anappointment, Chris and his assistant arrived on time and, after a brief consultation, performed the work that was agreed upon. They were very professional, efficient and did an excellent job, especially sensitive to my needs to use a grout that would blend as well as possible with the existing grout that was aged for more than 60 years. The result exceeded my expectations!

I purchased a Big Deal, 4 hours masonry work for $99 plus supplies. When Chris and his partner arrived they got right to work. My grandson set up a chair outside and watched, asking questions. They were very nice and seemed to enjoy having him there! They finished a little early and did not charge me for supplies. A very good experience. I highly recommend this company and will use them again in the future.

Chris showed up with assistant and went right to work. He stuccoed around the entire house making sure everything was left nice and clean. He fixed the problem with the deteriorating backstep and fixed the crack in the front porch (slab). My husband and I checked out the job at the end and ask about a spot that was hidden by shrubbery and Chris was very obliging and took care of that too. Our original estimate was for stuccoing the back of the house ONLY but after Chris arrived he told me that he would do around the entire house at no additional cost. We were very happy with Chris's work and level of professionalism.

I have been waiting since June to have the work done. The owner is not very professional. I have initially purchased a Big Deal, but he did not follow-up on that purchase. The work was never done. He kept rescheduling the day of appointments . SECOND REPLY This deal was purchased in June 2011, I left several messages in June i didnt hear from Chris until months later after I cld angies list to complain. angies list had to lv a message as well then I heard frm Chris the appointment was rescheduled from oct to november due to weather When Chris showed up I asked a few Questions about the work 2b performed he became annoyed and was rude when I asked about the poles 2b placed to keep neighbors off my curb I advised Chis I was going to get a cup of coffee and would return . He cld me on my cell and informed me he dealt with people like me before and that ! was nothing but trouble and he would refund my money I agreed. once I thought abt the long wait I cld him back and asked if he could just do the cement blocks he said no!!!! HIRE AT YOUR OWN RISK!!!!!! Hes not worth the trouble. The best part of this transaction was my refund!

Chris and company did a fantastic job. He kept in touch during the entire process and the work was second to none. They replaced an old built-on air conditioner with brick, as well as removed an old kitchen vent fan and bricked it in. They cleaned up after the job and performed it in the time they specified. I would highly recommend Chris to anyone.

Chris did the work for me. He seemed very knowledgeable and he did communicate about when the weather kept him from coming, he would let me know. It’s a small company and he does the work himself or closely involved with someone. The work is well done and I will use them in future.

Contacted this contractor by phone and set a date and time for estimate. Contractor never called or showed for appointment.

I purchased 4 hours of masonry work through an Angie's List deal. Chris was very busy due to the response, but he manages his business and scheduling in a professional manner, so although it took a little time to get the work done, it was not a problem. He had to cancel once due to a family emergency - but he called me from the hospital. He had to cancel again due to weather, but he gave me advance notice. The third time he had to cancel I guess was not so great because he had gotten held up at another job and neglected to call me at all. That said, he then came the next day - a Saturday - to do the work. I have no real complaints about the fact that there were delays and cancellations. On the whole, he did what he said he was going to do and did a nice job. He's a nice young guy who seems to know his trade and is honest and good with details. Either he or his assistant did dump their leftovers under a shrub at the side of the house and now I'll have to clean that up; would probably be good policy to ask where the homeowner would like that disposed of; I could have found a better location for sure. As to the chimney repair from years ago, they seemed to do a nice job.