Mr. Lock came out April 24th to review the site so he could provide the estimate we requested. He told me he would have the estimate to me in a few days. Once a week went by, I sent a follow-up email (5/1) asking when I could expect the estimate. I received a response the next day, saying he hadn't gotten to it yet, but was hoping to get it out over the weekend (5/5,5/6). It is now May 9th and I still have not received the estimate or any communication regarding the delay. It is unacceptable that I couldn't get an estimate in 2 weeks time. If it takes this long for the estimate, I have no confidence he could get the work done in a timely manner. The lack of communication regarding the delay in the estimate is very unprofessional. Don't waste your time with this landscaper as he clearly is not interested in new business.
Description of Work: Grading and re-seeding of backyard
Rating Category
Rating out of 5
responsiveness
1.0
Peyman M.
05/2018
1.0
lawn service
+ -1 more
Called for an estimate and Mr. Lock agreed to come out. On the day of the appointment, he never showed up and did not call either. I tried to call him but it went to voicemail and after I left a message he never returned my call. I guess this is how he likes to run his business. Don't waste your time.
Description of Work: Landscaping
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Sandra K.
05/2015
4.0
lawn service
+ -1 more
They are good and there's been no problems. I think they are comparable.
Description of Work: Lock Landscaping does my yard work. They mowed my lawn. They did spring clean-up several weeks before that.
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Service Categories
Lawn and Yard Work
FAQ
Lock Landscaping is currently rated 3.1 overall out of 5.
No, Lock Landscaping does not offer free project estimates.
No, Lock Landscaping does not offer eco-friendly accreditations.
No, Lock Landscaping does not offer a senior discount.
No, Lock Landscaping does not offer emergency services.