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KENWOOD POOLS N SPAS

Pool and Spa Service

About us

In season hours below.

Business highlights

42 years of trusted experience

Services we offer

Sales & services of pools & spas.


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

3.73 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
0%
1
33%


Rating CategoryRating out of 5
quality
3.7
value
3.3
professionalism
3.3
responsiveness
3.0
punctuality
3.3
Showing 1-3 of 3 reviews

El R.
10/2020
1.0
pool cleaners
  + -1 more
Beware!! Do not buy a pool here unless you want to get ripped off!! We bought a Buster Crabbe pool here in cash because they told us it had a 30 year warranty. After only ONE year, it rusted and got a hole. They told us the warranty was worthless and they couldn’t help us!!!! After only one year! Poor product and poor service! Do not give these people your money!!
Description of Work: We were shopping for a new pool.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$3,500

Response from KENWOOD POOLS N SPAS
We regret that you feel this way. We take great issue with the statement you have made. As discussed on the phone with you and during our initial presentation we clearly go over the limitations of the pool warranty the manufacture offers. Full disclosure with every prospect customer during our initial presentation has been our policy since the beginning of our business over 20 years ago, And we spend great deal of time educating all of our customers of the features and benefits. As well as the positive and negatives of the material the pool manufacture chooses to build their products. Your swimming pool has a steel wall, it is common knowledge that steel corrosion process is called rust. For steel to rust it requires moisture in oxygen, since the product is outdoors we obviously have this. This is exactly why steel is painted to provide somewhat a protective barrier. The use of chlorine just sanitize the water is highly corrosive. So referring to your situation, as well as referring to the pictures you have sent me, the rust was caused by Liki liners leaking corrosive water up against the inside of your pool wall. The leak and loss of water was either ignored or undetected for two seasons that you had your swimming pool. Again referring to the pictures you sent me I’m baffled by the fact that the rust was clearly above grade and would’ve been noticeable for sometime. The manufacturer who issues the warranty has the exclusion regarding corrosion for which they have no control of. That being said, we still contacted the pool manufacture on your behalf to see if they were willing to come to some assistance. We are sorry and regret that you did not except or find it satisfactory the concessions of leniency regarding the warranty from the manufacture.

Clark M.
08/2017
5.0
pool cleaners
  + -1 more
Every time I go there I leave 100% satisfied
Description of Work: I go to Kenwood for all things pool related. These people are the real deal. There are other pool supplies stores in the area, but these guys know their stuff inside and out. unlike the other places I've been, this place is not staffed with bored teenagers staring at their watches waiting for quitting time. This place is staffed with people who know pools, not just what they read in an employee training handbook. this is the place for all pool owners, above ground, in ground, PVC etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

COLLEEN F.
05/2004
5.0
pool cleaners
  + -1 more
PEOPLE ARE NICE THERE. GENERALLY THEY CAN ANSWER YOUR QUESTIONS. REALLY THE ONLY PLACE WHERE YOU CAN GET LIQUID CHLORINE PER 20 GALLONS.
Description of Work: PURCHASED ABOVE GROUND POOL AND BUY POOL SUPPLIES.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$3,500

    Contact information

    8522 NEW FALLS RD, Levittown, PA 19054

    www.kenwoodpools.net

    Service hours

    Sunday:
    10:00 AM - 3:00 PM
    Monday:
    9:00 AM - 8:00 PM
    Tuesday:
    9:00 AM - 8:00 PM
    Wednesday:
    9:00 AM - 8:00 PM
    Thursday:
    9:00 AM - 8:00 PM
    Friday:
    9:00 AM - 8:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service

    FAQ

    KENWOOD POOLS N SPAS is currently rated 3.7 overall out of 5.

    Sunday: 10:00 AM - 3:00 PM

    Monday: 9:00 AM - 8:00 PM

    Tuesday: 9:00 AM - 8:00 PM

    Wednesday: 9:00 AM - 8:00 PM

    Thursday: 9:00 AM - 8:00 PM

    Friday: 9:00 AM - 8:00 PM

    Saturday: 9:00 AM - 5:00 PM

    KENWOOD POOLS N SPAS accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, KENWOOD POOLS N SPAS does not offer free project estimates.
    No, KENWOOD POOLS N SPAS does not offer eco-friendly accreditations.
    No, KENWOOD POOLS N SPAS does not offer a senior discount.
    No, KENWOOD POOLS N SPAS does not offer emergency services.
    No, KENWOOD POOLS N SPAS does not offer warranties.
    KENWOOD POOLS N SPAS offers the following services: Sales & services of pools & spas.

    Contact information

    8522 NEW FALLS RD, Levittown, PA 19054

    www.kenwoodpools.net

    Service hours

    Sunday:
    10:00 AM - 3:00 PM
    Monday:
    9:00 AM - 8:00 PM
    Tuesday:
    9:00 AM - 8:00 PM
    Wednesday:
    9:00 AM - 8:00 PM
    Thursday:
    9:00 AM - 8:00 PM
    Friday:
    9:00 AM - 8:00 PM
    Saturday:
    9:00 AM - 5:00 PM