Response from DB Cleaning Services
Hello Member, I hope you are doing well. We would like to inform that our company name is DB Cleaning Services and that after careful and meticulous research in our files we have not find any records that shows we have provided you our services. You have sent the review to wrong company and I hope you can contact the Angielist team so they can fix it. This is the 3rd time it happen to our company and we understand this can happen, however the fact that after 3 months of a wrong review submitted to our company still in our reviews concern me. We did contact Angiestlist numerous times so they could contact owner and fix this mistake and nothing has been done until now and yet one more mistake. Honestly, this is a B review and we could just let it go since its not bad, however even if it was a A review we cant let it keep happen, it can hurt a great reputation of a company that is working very hard or also give credit to some other company that may not deserve it at all. We really hope this great website who has a great reputation pay more attention to this issues. We work with many other contractos (as we provide also post-construction cleaning) who also experienced same problem. The last review we received by mistake still in our records and AL customer services said they can't get in contact with the member so they can't remove it until member get back to them and its over 3 months already...what if the member never get back to customer services? We hope that you can careful look at your records again and notify Angielist about the mistake. If you would like to hire us (DB Cleaning Services) We will be very happy to provide our services and we assure you that you will be extremely happy with top quality work we provide. If you decide to use our company we will also provide you 10% initial cleaning discount since you just had a bad experience with other service provider and probably spend more for their initial cleaning. Sincerely, DB Team