ABOVE WATER POOL SERVICE

Great! Several pool repair places had told me that it couldn't be fixed and told me they wouldn't touch it. Dave knew exactly what to do to fix the problem. He returned phone calls, was there when he said he would be there, and did a great job! Excellent service by nice guys. I would definitely recommend them!

Wonderful. I had numerous other people tell me that our pool couldn't be repaired. Dave knew exactly what was wrong and exactly how to fix it, and explained everything thoroughly. He always returned phone calls right away, and showed up when he said he would. A great job by a nice bunch of guys😁

We contacted Dave, who said he was the owner of the company. Dave seemed on the phone to know all about the type of pool we had and what we needed. Dave came out on October 21, 2014 and explained to my husband and I all the work that he was going to perform. We agreed to everything especially since I had contacted several contractors about the job and Dave seemed to be the most knowledgeable. We scheduled the work to be done on October 25, 2014 and gave a deposit for the work. Two guys (one named Bob) showed up to do all the work on October 25, 2014. They never checked to see if there were any leaks, damage, or if everything was done correctly because they told us it would be fine and to just cover the pool for the winter. They said if there were any problems just call when we open the pool in summer and they would come out and fix any problems for we had paid for the guarantee. I kept insisting they check for leaks, but they told me not to worry. We opened the pool for the summer of 2015 and found the skimmer was constantly leaking. We kept calling Dave only to find that he gave up the business to the two guys (one who is Bob) that came out to do the work in October. The two guys (one is named Bob) are using the Above Water Pools Name but are using a New Jersey telephone number. Then they get a 267 area code number. I called Bob from May 9, 2015 till June 29, 2015. Bob finally agrees to come look at the pool on June 30, 2015. My camera showed Bob in the yard with two other guys just sitting on my deck laughing. Bob never told me he was in my yard as I had asked him to call when he came. I ran out to talk to them for they were leaving that fast. In my driveway they told me they fixed the problem and not to call again. I am very disappointed with this company. I had to getanother company to come out and fix the problems. And for the record, I have names, dates, telephone numbers, and pictures of everything I discussed above as proof of how bad this company is.

unknown