Alex's Proscape LLC

The business engages in shady billing practices. They say they mowed the lawn when the lawn did not need mowing at all. They say they did a "double cut" when the grass was barely 2 inches in height. When we complain, the staff is rude and comes across as racist. Based on our experience, we would not recommend hiring Alex's Proscape for lawn care. We will not renew our contract.

We hired Alex's Proscape to mow our lawn. After discussing with them, we agree to a biweekly plan, and they drew up a contract which I signed that stated they would come in once every two weeks and cut the grass. Unfortunately, we had several issues with them, causing us to terminate our service within a couple of months. There were several smaller issues, but the main issue was that we received an invoice from them charging us for WEEKLY services. The problem was twofold: 1) This was against our contract. When I pointed this out to them, they only explained that they felt it was necessary to cut more often due to fast growing grass. Only after I told them a second time that the charges were illegal, they removed all but the bi-weekly charges. 2) Their claim that the weekly cuts were necessary were bogus. I am in the yard everyday gardening and I take note of when the grass is cut. On most of the dates that the invoice charged us for, there was no visible change in the grass. After checking with Alex's Proscape, they said that their GPS trackers confirmed that there were workers on our site those days. If that is the case, then either the workers did not mow the grass while being there, or, they gave a prefunctory pass over the grass without really cutting much. Either way, there was no need for a cut and this was just a way for them to charge us more money.

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Alex's Proscape is a wonderful business. They took excellent care of our yard, responded quickly to any questions we had, and dealt with a few complicated issues without any problem. I cannot recommend Alex's Proscape highly enough.

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My lawn always looked great after their service. Each week they cut in a different pattern which both made the lawn look good but also helped with any thatching problem (I did not pay for bagging). They arrived at the same time each week and usually had 2 mowers and a trimmer so they finished quickly. I was very satisfied with their service - my lawn was pretty much the best looking lawn in the hood. Their workers were always very polite to me and took the time to answer any questions I had. Their customer service was great, also - anytime I called for any reason they answered the phone immediately and were very polite. I would highly recommend their services. I did think they were a bit pricey, but again, they did a great job and I will have them back this year if I don't decide to buy all the equipment I need and do it myself. If I do need the service, I'm not calling anyone else.

See Above. Excellent professional with ethics. Hard to find in this day and age.

They do a good job up to a point. They did a nice job with laying a walkway. They are very expensive.

He shared multiple ideas (very good ones) but we mutually decided it was a job I could best do myself for the budget I had. He even went as far as to call the tool rental company and confirm they had what I needed and give me costs associated. Had my budget allowed, I would have gladly worked with him.

Excellent in every aspect of each project! Arrived at every appointment time as scheduled and worked diligently to complete. Estimates were accurate, no surprises. We already are making plans with them for early Spring.

The clean-up was done promptly and effectively. I had to wait a relatively long time for the trees to be removed (about 3 months) and was about to call someone else. But Alex's Proscape came through and did an excellent job of taking down the trees. One tree was easy because it was out in the open. But the other was quite difficult, because it was very close to the house, hanging over the roof, and surrounded by other bushes and trees that I wanted to protect. The crew did a great job and cleaned up pretty well. There was debris on the roof so I called Alex, and a couple of the crew came by the very next morning to clean it up. I was satisfied by the work and have now met with Alex to work on other landscaping issues. He's made some great suggestions and given me good advice.

Alex was terrific and his price was very reasonable. I would definitely use him again in the future.

Alex was very motivated to earn my business & prompt with scheduling a spring clean up service for my lawn. He trimmed back years of overgrowth & understood the look we were trying to acheive with landscaping. His crew mows weekly & my lawn looks outstanding. We will continue to work with him.

I am satisfied. They do a good job. They come regularly and have been responsive to a particular request.

I had recently moved to State College and checked out this list for landscape contractors. Landscaping companies can be notoriously "fly by night" in an industry where anyone with a pickup truck and a shovel is a "landscape contractor", so I was pleased when Alex got back to me right away. He presented a professional quote for the work I inquired about, and delivered it to my door in writing. I chose to proceed with most of the work and his crew came over 3 or 4 times (different crews actually) to do the work. On each occasion they showed up reliably and on time, did work that exceeded my expectations in terms of quality, and were courteous and pleasant. They cleaned up thoroughly and asked each time if we were happy with the work done before they left. On the one occasion that they did, indeed forget something, I pointed it out to them as they were leaving. Within an hour or two, another crew came by to finish up the missed item. Everything about my interaction with this company leads me to believe that they value customer service and long-term relationships with their customers. I can happily recommend them. Do yourself a favor and hire a pro like this. You will be pleasantly surprised with how competitive his rates are, too.

All work has been excellent. Prices are very reasonable. Returns calls/e-mails and comes reliably. Only negative is that it took several months to get the mulching done. Would definitely use this company again.

I asked for an estimate on yard work, they called and left a message saying they would have somebody check it out if still interested. I called back and left a message to please give me an estimate. I've never heard anything else from them.

The crew was actually scheduled to work at my place in late May. However the late may early June rains pushed their schedule way off and they were behind with all their customers. They weren't able to get to me until late June, but Mother Nature was to blame--not a lack of planning on their part. They removed several dead and dying trees, and a stump where the new tree had to be planted. They were neat, efficient, and the crew was very respectful and professional. The only slightly negative thing I would have to say is that the price of the Japanese maple seemed rather high to me, considering prices I had seen in the Lancaster County area. Had I had a way to buy one there and bring it home, I would have opted to do so. In fairness, Alex''s buys their nursery stock from someone else--they don't grow their own.

I am very pleased with the work they do. All of the mowers that they have has a mulching device attached to them. It makes the lawn look even better than it did before.

They do very work and make sure there is no residue from the grass. They bag up all the grass. I would recommend them.

He is great and he is efficient. He has a very reasonable price and I would use him again in the future.

They do great work. They are prompt and professional.

They did some work for me a couple months back...I am pretty happy with the service and would use them again.

He is excellent and has a great crew. He is a genuine gentleman. He is courteous, professional, and I would highly reccomend him to anyone. He will tell you right up front what you need, give you a price, and go from there.