Bazzle Construction Home Services of the Poconos is dedicated to providing our customers with the best quality and craftsmanship. We are here to build relationships with our customers and communities and to provide our employees with a great place to work. We are a leader in providing our customers with the highest quality products and craftsmanship in an honest, efficient, and professional way. Our pledge is to create successful relationships with our customers, employees, and community by building trust, treating every project with the utmost integrity, and exceeding expectations. We look forward to working with you!
I paid him to do a job that he never finished and I had to fix because he measured wrong. He kept asking for more money and never finished anything he started except power wash the mobile home even the skirting he was suppose to replace for me. I call and he says he's going to call me back and never does. This has been going on for months and I understand the weather has not always been the best to get things done but there has been nice days. Not recommended and if you do use him pay him when the work is done.
Rating Category
Rating out of 5
$398,894
Morgane P.
01/2025
1.0
We hired Justin to work on our newly purchased home to remove all the popcorn ceiling and he and his team did an amazing job.
We also asked him to paint the ceiling on our sunroom and unfortunately discovered that one of the sky windows had a leak.
We asked Justin if he could fix and we would pay for everything of course.
My mistake was to pay for this last part all in advance. Not only they haven?t fixed anything, I have a giant hole in my ceiling, water still dripping and Justin is nowhere to be found. Despite many calls and texts, he is not picking up the phone, answered one of our texts saying he would come back to us but never did.
Stay away!
Rating Category
Rating out of 5
$750
Bobby B.
01/2025
5.0
I had an incredibly positive experience with Bazzle Construction Home Services. They installed Three Toilets, a New Bathroom Floor and Vanity. Their extensive knowledge of home improvement services truly impressed me, and the outstanding customer service from the staff made me feel valued and supported throughout the process. I found their prices to be quite reasonable as well. I can genuinely say that working with Bazzle Construction Home Services was a wonderful experience that I would recommend to others.
Rating Category
Rating out of 5
Melanie M.
12/2024
5.0
Justin came for the service call less than 24hrs after referral, and fixed my issue in less than an hour! Highly recommend!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Bob R.
11/2024
1.0
This was the 2nd time I used Justin. First time went well. On 11/8/2024, we agreed that he would purchase and install a new storm door on Tuesday, 11/12. I zelled him a 50% deposit to cover the cost of materials on 11/9 which he received and confirmed he would be there 11/12 in the morning to install. I followed up with him the afternoon of 11/12 to see how it went, and he indicated he did not do it due to high winds, but he would be out there Wednesday 11/13 to install. I contacted him the afternoon of 11/13 and did not hear back from him until after another follow up call on Thursday 11/14 where he finally texted back to say he was at the hospital with his son but would call me back that day. 4 days later, after several more attempts to contact him, I have heard nothing from him. I've requested my deposit back but since he won't respond I don't know if I'll ever receive it. I've had to hire another contractor to get the project completed. All I needed was a quick response to let me know what was going on. Beware - do not pay him via Zelle.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Bruce E.
11/2024
3.0
I gave Justin a 5-star rating several months ago. Justin came out right away and after accepting his estimate, he installed 2 new toilets for us. He gave us ideas for replacing 2 bathrooms. Never got an estimate on those. He also gave us an estimate to install a hall closet. I checked around with other contractors and handymen and their prices were well below Justin's. I also asked him to re-set/repair side garage exit-entrance door. He gave me an estimate and time frame, but never got back to us on doing the side garage door. He started out great, but went completely off the grid. He was a disappointment.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Melene N.
09/2024
N/A
No call no show.
Rating Category
Rating out of 5
Glenn M.
09/2024
5.0
Reliable
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.5
Yes, I recommend this pro
Bonnie L.
08/2024
5.0
Justin and his crew did a fabulous job on my back stairs. I have another job for Justin already in mind.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sherwood M.
08/2024
5.0
Justin pointed out additional necessary repairs and allowed me to make final decisions. The price for the additional repairs was very reasonable as was the original estimate. The distance he had to travel and weather conditions did cause delays. But the projects completion date was not critical.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
LENNOX N.
08/2024
5.0
Justin was fantastic! He was very personable, professional and knowledgeable. He answered any questions we had and got the project completed in a timely manner. I would not hesitate to hire him again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Scott A.
08/2024
5.0
Very professional and easy to talk to. Work was completed in a timely manner even with a couple of items added on.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Bob R.
07/2024
5.0
Justin was able to fit me into his schedule on short notice and completed the job before my new Tennant moved in as he had promised. Would recommend Justin for your home repair needs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$64,000
Aretha J.
07/2024
5.0
Yes the job was done right and his customer service skills were good. He did a good job.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Mike R.
07/2024
5.0
Everything in writing, professional job!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bruce E.
06/2024
5.0
Bazzle Construction came out right away, gave me an estimate, a agreed to their reasonable estimate, and started work the following Monday. Justin came out and repaired a leaky bathroom pipe that had been clogged. He snaked out a clog in the drain that went almost 20 feet in (from the prior homeowners). He repaired both toilets that had occasional running issues. Fixed the outside water spigot and winter-insulated the pipe since it was on the outer wall. Also, offered to fix garage exit door, as prior owners didn't square it and didn't put door jam flush to wall, leaving openings exposed to elements. He also gave us ideas to upgrade bathrooms and new toilets (since old toilets are original 35 years old). Would highly recommend Bazzle Construction. He is prompt, punctual, professional and gave us good ideas for bathroom upgrades.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Henry J.
06/2024
5.0
Great experience. Fast communication, upfront pricing, and quality work. I will use them for all future projects.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Marquise B.
05/2024
5.0
Quick and Fast. The Best within a hour.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Randy N.
02/2024
1.5
They would not finish the job. Very very slow. Lots of reasons, plenty of promises and after months it is not done. I paid money for materials and to help cover some costs but that appears to have been a mistake.
Rating Category
Rating out of 5
quality
4.5
value
0.5
responsiveness
0.5
Randy N.
02/2024
1.5
They would not finish the job. Very very slow. Lots of reasons, plenty of promises and after months it is not done. I paid money for materials and to help cover some costs but that appears to have been a mistake.
Rating Category
Rating out of 5
quality
4.5
value
0.5
responsiveness
0.5
Ruben M.
02/2024
1.0
Unethical and Unprofessional Due to his negligence while installing my Smith residential electric water heater 5o gallons, this contractor burned the upper water element and thermostatic. This contractor did not turn off the electrical breaker of the water heater. He should have filled the tank with water first. Justin, the contractor, did not respond to my calls and texts; I did pay him completely a total of $461.10. I understand he was a plumber and did not know how to repair the theromatic and replace the water elements. I had to call Tech/Support, and they talked me through how to make the repairs myself. My family and I were without hot water for two days. I texted him requesting a refund of $160.00 for my time repairing his mistakes and traveling to Lowes to retrieve the warranty parts I needed. The question is are you a licensed Plummer? Your response is misleading and Inaccurate I was not watching you all the time., and when I needed you you never return my calls and avoided me.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Jodi W.
02/2024
5.0
Very positive experience. Would highly recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bijoy A.
01/2024
5.0
Yes they did the job right and professionaly
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Calvin B.
12/2023
1.0
Because of the experience , I will never use this application again
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
LaSheemma N.
11/2023
5.0
Not only did someone get back to me extremely quick after making a request, the contractor did an awesome job of fixing my repair and walking me through the steps of what was going on as he worked on my issue. This was an emergency job and having my husband out of town, I was a little hesitant to let someone come in. We are new home owners and I wasn't sure if I'd get the short end of the stick. We are grateful for Bazzle and their excellent customer service and skills! Would highly recommend.