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MRH Services, LLC

Electrical, Lighting, Heating and Air Conditioning,

About us

MRH Services, LLC is the Lehigh Valley and surrounding area's leader in Air Conditioning, Heating and Electrical solutions for your everyday needs. MRH is one of the area's largest installers of home and small business HVAC and emergency/standby power generators. MRH Services takes pride in delivering their projects on time and within the customer's budget. MRH was started by Michael R. Hein in 1996. Mike believes that customers deserve to receive the highest quality of service at a fair price. Today, that standard of service continues with every employee at MRH Services.

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Air Conditioning, Heating, Generators, Electrical Services

Services we don't offer

N/A

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.222 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
18%
3
14%
2
14%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.6
responsiveness
4.3
punctuality
4.6
Showing 1-22 of 22 reviews

Gary O.
03/2014
5.0
electrician
  + -1 more
They were very professional and thorough and took care of all the issues I had.
Description of Work: I have used MRH Services, LLC. They rewired the bathroom I was remodeling.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dean D.
01/2014
4.0
electrician
  + -1 more
After purchasing the 'deal', I waited about a week and then I had to contact the firm to schedule the visit. He apologized for not contacting me as he was supposed to. The electrician arrived on time. After discovering that a GFI receptacle was bad, they said installation of a new one was included in the labor, but the cost of a new receptacle and two single pole wall switches would be $75. This is where they try to make their money - these three items at a Home Depot cost less than $25. I declined.
Description of Work: Provided two hour of electrical labor

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0

$79

Kathleen A H.
01/2014
4.0
electrician, heating & air conditioning/hvac
  + 0 more
He was prompt and professional but he wasn't sure what the problem was and wanted to charge me about $250 to fix it when he wasn't even sure that what he was going to do was really what was wrong.
Description of Work: I bought a big deal for an HVAC or Electrical Service Call and One Hour of Labor.
Rating CategoryRating out of 5
$55

Joel G.
01/2014
2.0
electrician
  + -1 more
The service was purchased, however contact was never made by the service provider to complete the work.
Description of Work: Provider did not perform service.

Rating CategoryRating out of 5
responsiveness
1.0

$55

Dolores and Mark E.
12/2013
4.0
electrician, lighting
  + 0 more
It was an Angie's List Big Deal that I purchased. It was okay. The gentleman was polite. It was nothing spectacular. The light still works.
Description of Work: I used MRH Services to hang a light.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$99

Karin R.
11/2013
2.0
electrician, heating & air conditioning/hvac
  + 0 more
I contacted the co....owner mike answered...said he was too busy to come so he would send an associate to give me an estimate for electrical work. A man came who was not an electrician but i did receive an estimate. Figuring I might as well take advantage of the $100 work credit which I paid for, I called the owner Mike to request that work be performed. He did not call me back. I do not feel comfortable with this co anymore and wish to receive a refund.
Description of Work: I purchased a Big Deal from MRH Services LLC.
Rating CategoryRating out of 5
$49

Response from MRH Services, LLC
My people are all electricians and we did come out and give you a price that is what your coupon was for we don't come out 2 times for the same coupon and when you called you were looking for more of a discount. How much time do you think you get for that coupon?

THOMAS C.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
They contacted me shortly after I purchased the deal, I had three dates in mind and they were available on my time frame. They were prompt and courteous for the appointment. It took about two hours to complete the work with one technician. They did a great job and I was satisfied with the service.
Description of Work: I purchased the big deal for $55 for an HVAC or Electrical Service Call and One Hour of Labor. They installed the pump and the lines to pump the water out of the basement into the backyard.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

maureen K.
10/2013
5.0
electrician
  + -1 more
Well now we have electric........
Description of Work: found where are loss wirings was and fixed it

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Jane F.
10/2013
5.0
electrician
  + -1 more
Perfect.
Description of Work: Various electrical.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

geetha P.
10/2013
1.0
electrician
  + -1 more
Contacted provider around 9/9 to find out about scheduling the installation of a ceiling fan. Had to call twice over a week to have call returned. After purchasing the fan, left two messages, again to no avail. This was a Big Deal offer and was so frustrated decided to cancel and have money refunded. Provider did not seem interested in the job at all.
Description of Work: Signed up for the Big Deal but could not use it since provider did not return calls.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$99

Response from MRH Services, LLC
You did call looking for what you needed to do the job and I am a contractor not Home Depot where they give you free advice. If you call and want the work done I have no problem with that my problem is when you want it done for nothing. Correct I was not interested.

Carolyn Z.
10/2013
3.0
electrician
  + -1 more
It worked out okay. They were outlets and they work well. The interaction with the provide was fine. It was $99 plus $150 for parts. I would use them again.
Description of Work: MRH Services put in a couple of outlets.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

Response from MRH Services, LLC
Thank you for your purchase. The price of the material is the price of material. I do put a mark up in it as all contractors but the price is the price and you would be charged that no matter who did the work. It still is a very good deal we normally charge a $69.00 dispatch fee and $65.00 a hour plus material

Vicky G.
09/2013
4.0
electrician
  + -1 more
We needed to have the back and front door light fixture replaced, work needed to be completed with 1 hr due to the coupon offer . The back fixture was done with out any problem , but the front was not able since the screw was broken in the fixture .My only problem was that he did not take the fixture off ,I did it so that i could return it to the store .I Needed get some help to complete Job since store did replace the fixture .
Description of Work: Electrical work

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Response from MRH Services, LLC
Troy showed you the fixture was broken right out of the box and you told him to install because you didn't want to pay any extra labor for him to wait there while you exchanged the light. I not sure how you buying a broken fixture affects my rating other then the fact that we charge for our labor which is how any business works.

Anne E.
09/2013
3.0
electrician
  + -1 more
The guy was late by over a half an hour without a phone call. They were unable to resolve the problem as they said the problem made no sense. They said that our use of a generator is not up to code and they could not fix the issue. The owner was competent when talking to him and scheduling.
Description of Work: When we use our generator because of a power outage. We have a freezer and the generator would not power the one outlet for the freezer and we wanted to know why.

Rating CategoryRating out of 5
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$99

Response from MRH Services, LLC
Yes my guy was late and he did not call which was our fault. As far as the job goes before we went there I told her on the phone it had to be a legal generator hook up. Well when we got there sure it was a rigged set up and as a licensed contractor I won't touch it due to liability. We did explain and offered a price to do it the correct it.i refuse to put my license at risk to save somebody a few dollars.

Marlene R.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
I just wanted a service technican to ensure that all was well with my unit. The technician was a bit late (but I got a call from the owner prior explaining) but he was very knowledgeable and provided me with some information on how to keep the unit in proper order. I asked for a quote on a programmable thermostat and was given, seemed reasonable so once I do my research I may call them back to install.
Description of Work: Check HVAC Unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$49

Response from MRH Services, LLC
Thank You!

Jennifer B.
09/2013
5.0
electrician
  + -1 more
He arrived on time & was very nice. He upgraded dial thermostat to digital thermostat & changed out a non-working dimmer switch. I also asked about 3 other issues (that I knew couldn't be done during this visit but just wanted a ball park figure) & he was able to call into the home office & provide me with an estimate
Description of Work: Upgraded dial thermostat to digital thermostat. Changed out a non-working dimmer switch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jessica E.
09/2013
5.0
electrician
  + -1 more
I purchased one of the $99.00 for two hours of electrical labor deals. The technician arrived a half hour late due to a miscommunication between the owner and himself, however I was compensated for the time with free parts which I was very satisfied with. I am very happy with the outlet and I was especially impressed with how well he cleaned up after the installation! I would definitely hire them again....thanks so much :)
Description of Work: I had a new quad outlet installed behind our entertainment stand.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

Sharon F.
08/2013
2.0
electrician
  + -1 more
The owner showed up on time, and I reviewed the work that needed to be done with him, which was to install/modify a few breakers on our generator transfer switch panel. I mentioned to him that, if needed, he could use the 15-amp breaker from the garage, which we no longer needed on our backup transfer switch panel. At that time, his technician/employee arrived. We all walked through the house together to discuss other possible projects. We wanted to have two network cables run from the basement to two bedrooms on the second floor and a spotlight installed, which would shine on our driveway. The two of them were very apprehensive about going into our attic, since the opening wasn't that large (30"x21"). We also have a cathedral ceiling in our master bedroom. We had other contractors in the attic several times before, with no complaints. The combination of the opening and the cathedral ceiling deterred them enough, that they quoted us a whopping $3,200 to run the two network lines and to install the spotlight (actually, I am not even sure the spotlight installation was included in that verbal quote). Yep, $3,200! He said it was mostly labor. I told him to forget it and that I would do it myself. As for the work in the breaker boxes, the owner said that if his electrician goes over the pre-paid Angie's list one hour, that it would cost $65 per hour. We were only talking about him installing three breakers. The original electrician, who installed the transfer switch, was able to install three breakers in about 30 minutes. I told him to stop at one hour, because there is no way it should take him longer than that. The owner left and his electrician began working on the breakers in the basement. After about 30 minutes, the electrician said he needed to run to Lowe's to purchase a 20-amp breaker. We had to specifically ask him if there was going to be an extra charge. He had to call the owner. After a few minutes, he said that I would be charged $45 for the breaker. He said that he didn't have any breakers of that model, with that amperage, in his truck. At that point, he had only transferred one breaker (for the refrigerator) to the transfer switch panel. I told him to forget it. He then said that he would still have to charge me $40 for the breaker he just installed. I asked what the amperage was on that one. He said it was a 15-amp. Wait, a 15-amp? I told them earlier to use the 15-amp breaker (used for the garage) if needed. He apparently had a 15-amp breaker in his truck and, without telling me he was going to install one of his own parts, he went ahead and installed it. There is nothing like surprise charges when the job is complete. I refused to give him $40, so he took $20. I advised him to have the owner contact me if he wanted to try and get the other $20. In summary the technician was there for almost 2 hours and only installed 1 breaker. Let's not forget the $3,200 he quoted me to run the 2 network cables.
Description of Work: Installed /modified breakers on a transfer switch panel for a backup generator. Provided quote for other projects.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0

$70

Response from MRH Services, LLC
My only response to this is the person that did the original transfer switch didn't know what they were doing or the home owner would not have called us to look at the problem. Yes I did quote $3200.00 to do the work, as a professional we have to do it correct and he did not have to hire us it was a FREE quote. The coupon was for labor not material. Instead or being a nice guy I should have walked away when I saw the work that the other electrician did that had code violations all over it and would not pass inspection I tried to help the guy out and he ripped us off for $20.00. Lol it is amazing what you see when you work for people.

Mary Ann W.
07/2013
5.0
electrician
  + -1 more
I liked it because they were here on time, did the job, fixed it and left. When I talked to the business owner on the phone he was good and understanding.
Description of Work: They came for an hour of electrical work on a light in my bedroom that hadn't been working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ronald W.
07/2013
5.0
electrician, lighting
  + 0 more
They were excellent. They just charged me a little bit for parts which was very reasonable but I was very happy with that. The service was well. They explained and did everything.
Description of Work: I purchased a Big Deal coupon for MRH Services for 2 hours of electrical service. They were able to do quite a bit for 2 hours. They fixed a wall switch, some electrical connection issues in the breaker box; installed a light socket; rewired some wires from the main box to a box that's separate to that; there were some copper and aluminum wires tied in the same plug and they fixed that, too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from MRH Services, LLC
Thank you for your business

Scott H.
06/2013
5.0
ceiling fans, electrician, lighting
  + 1 more
The front porch light went in without any problems. The ceiling fan was a different story however, since we have an 100+ year old house with plaster. The existing light fixture, was close to being a fire hazard, so we got that out in the nick of time. Jerry (the tech) did a good job in making sure the fixture was up and installed correctly and sturdy. He kept us informed of everything he was doing which we very much appreciated. We bought the deal of $99 for 2 hours of electrical service, but since there were issues with our kitchen fixture, he charged us an extra $80 since he was there longer than 2 hours and we found that price to be more than fair. We will use MRH Electrical for any future work.
Description of Work: Installed a new front porch light and installed a new ceiling fan in our kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from MRH Services, LLC
Thank you very much for your business

Linda M B.
03/2013
3.0
electrician
  + -1 more
MRH Electrical Solutions LLC came out and he was very nice, very cordial and then said another service guy will do the work. He didn't do any of the work himself which was surprising because I was dealing with him. It was sort of a disappointment because I really like him. The person that worked for him also seemed knowledgeable but I don;t think he has the qualifications. It's a little bit disappointing but I don't think the job is done. I've done electrical work myself and the job looks fine, it looks correct. He's always here when he's supposed to be here. He had everything done but the finish. Everything else was done on time.
Description of Work: He did electrical work on our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro

Response from MRH Services, LLC
I am a business ower and it is not possible to do all the work personally.The tech that i sent out is a electrican and we have worked together for over 30 years.If tere was a problem with him it was never known to me. I stand behind my work 100% if there is a problem i dont hide we will come out and correct it. I think the only problem was that the customer wanted a $3000.00 job for $2500.00.I did cut the price by taking some things off the quote and the customer knew that, then they wanted something added after the job was complete and i sent my employee back out there to do it and when they found out it wasnt free they sent him away after i got all the material for the job.If i did work for free you wouldnt see me on Angies List i would be out of business.

Chris G.
08/2012
5.0
ceiling fans, electrician, lighting, phone wiring
  + 2 more
MRH Electrical Solutions was recommended to me by another contractor that was working on my home. When I called Mike, it was originally to remove 2 receptacles that were connected to studs that had to be replaced because of termite damage. While he was at my home, I inquired about having a ceiling fan and three recessed lights installed in our family room. Since the panelboard and insulation were already removed (I hate termites), he told me that this would be the time to make the changes we wanted. Mike and his guys arrived on time and were very personable to my wife and I. They were also very helpful in making recommendations that we never would have thought of . We felt comfortable leaving the house while they were inside working. They found a safety issue (a receptacle below a hvac return duct). I really didn't envy them when they were up in our attic crawl space on a humid day in late july! While working at the house we asked them to add outlets on either side of our fireplace mantle, to move our modem connection from the kitchen area into the spare bedroom and to add a new phone line in a more convenient area of our family room. All of the guys were great and we are very pleased with the electrical upgrades to our home. We will be using MRH Electrical Solution on future projects.
Description of Work: Installed ceiling fan and recessed lighting, ran new phone line, moved modem cable, installed new outlets, fixed safety concern

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Response from MRH Services, LLC
Thank you, it was our pleasure

    Contact information

    332 Fairview Street, Lehighton, PA 18235

    www.mrhservicesllc.com

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Electrical,
    Lighting,
    Heating and Air Conditioning,
    Ceiling Fans,
    Phone Wiring,
    Central Vacuum Cleaning,
    Generator,
    Landscaping - Lighting,
    Water Heaters,
    Lamp Repair

    FAQ

    MRH Services, LLC is currently rated 4.2 overall out of 5.
    MRH Services, LLC accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa
    No, MRH Services, LLC does not offer free project estimates.
    No, MRH Services, LLC does not offer eco-friendly accreditations.
    No, MRH Services, LLC does not offer a senior discount.
    Yes, MRH Services, LLC offers emergency services.
    Yes, MRH Services, LLC offers warranties.
    MRH Services, LLC offers the following services: Air Conditioning, Heating, Generators, Electrical Services
    N/A

    Contact information

    332 Fairview Street, Lehighton, PA 18235

    www.mrhservicesllc.com