Inch by Inch Masonry

They left a huge gap between the retaining wall and the concrete and wanted to charge an additional 500 to fix what should have been included in the 2655 price. They used my electricity and water and left the front door open and the lights on when they left. Would NEVER hire again.

I called and left a message 3 weeks ago, and no one returned my call.

Randy and Chris Inch did an amazing job on our fireplace. They were quick and professional and they did an amazing job. Do yourself a huge favor and hire them first chance you get. We love the work they did and would recommend them very highly.

Never showed up for estimate appointment

Chris Inch and his co-worker, I think his name is Alex did an excellent job in repointing chimney, making masonry repairs on side of my duplex in city that required stucco repairs, caulking, repaired front porch steps. They just went the extra mile - rehung my exterior shutter and found a piece so that it could be rehung. Friendly yet very professional. They know what they are doing. I would not hesitate to hire them again. All A's except one B and that was because I got a quote back in November, and I responded with more questions but then I never heard back. Out of the blue, I get a call in January and they are ready to do my work. Very responsive once on the scene. But again, excellent job. I also think the price was very reasonable.

Absolutely a GREAT experience ! If your like me, your concerned about the contractor that your going to hire. Randy (Father/estimator), Chris (Son/owner) and Cory (coworker) do excellent work. Chris always kept me informed of their schedule and work plans. They answered all my questions and also provided options to complete tasks, that would even make things better, than my original ideas. I would hire Randy, Chris and Cory without any hesitation for any future masonry type of work, or for that matter any type of work they perform. I found them to be honest, caring, ethical, friendly and they do A+ work.

Replaced stone/paver walkway with poured concrete 35' long by 44'' wide. Received quote from Randy Inch, work done by his son. He did a fabulous job, price seemed very reasonable and a lot cheaper from one other quote I received. It looks really nice. He knew what he was talking about.

I had gotten a previous estimate that started out at $3500 and that only covered two sides of the house and no cement work. This person also told me I needed to have 50-60 bricks replaced, plus, they would need to erect scaffolding. When I bulked at the price, he then said he could probably get away with 10 to 20 bricks and reduced the price to $3100. I still was not happy, so he asked me if I was a senior, which I was, and he wanted to know if I had any one in the military. I told him my son was a full-bird colonel so he reduced the price to around $2800 but told me if I signed that day, he would do it for $2500. I ended up signing. This was on a Friday afternoon, but it definitely bothered me very much that I didn't get another estimate, so at 9 o'clock on Monday morning I exercise my right to rescind the sale within three business days. That is when I saw Randy's name and his reviews on Angie's list and decided to call him. He came out two days later and gave me an estimate. I did not mention how much the other company had told me it would cost, but I did tell him that they said I needed bricks replaced and scaffolding. Randy looked over the entire house including the back of the house which the first guy didn't do. He said I had quite a few places with missing mortar on the back and showed me where they were. I then asked him if he would be able to repair the broken cement on the steps. He told he could do that. The front steps were particularly bad. He also said he did not see anywhere where bricks needed to be replaced and no need for scaffolding. The highest spot was about five and half feet off the ground. Imagine my surprise when his quote was $1400 for everything. I could not believe it. After I got that estimate, it rained for two weeks straight. The first day there was no rain, Randy and his helper, James, were on the job. I think they did a tremendous job! The cement repairs look absolutely great and the mortar matches up so well that you can not tell where the repairs are, unless you look very closely. But it doesn't stand out at all. As far Randy's character, I found him to be a deeply religious man, who I don't think would cheat anybody out of a dime. I am so glad that I got another estimate and that I called Randy Inch.

The job was grinding high areas of my garage floor that prevented the garage doors from sealing properly and repairing concrete spalling caused by salt. Randy Inch responded promptly to my request for a quote and completed the work promptly. The job looks good and achieved our objective.

Randy was very responsive to our request for a job estimate. The work was completed on time and within price estimates. We are very pleased with the work that was done and would hire him again.

Randy came out for an estimate which I thought was reasonable for the work needed. We scheduled the repair and I am very pleased with the work and professionalism of the crew. They did a great job.

We had a few glitches, but Randy straightened them all out in record time.

He is the best contractor we have ever dealt with.

They're about the best in the business. I've had them multiple times. They traveled to Baltimore to do that.

Original fixed price bid was retracted and replaced with a time and materials quote on day one. This was a disappointment, and ended up more costly, however there was no slacking on the job or the professionalism with which it was conducted. The result is better than new. I will be looking them up again in the future.

Took longer than I thought it should for him to return messages but apparently he was very busy. Once work was done he did a good job. The price seemed fair. Chimney made it through winter with only small amounts of flaking which he told me would still happen but chimney MUCH better than prior to work being done.

Great to find a professional that is willing to do a little hand labor. Respectful of customer. Got results promised. Personable.

I spoke to Randy mid March, 2017. About 2 weeks later he came to assess the situation at my property. I got a call from him with the issue and the price to repair the problem with my chimney. I called a couple days later and requested an appointment for the service and spoke to Randy. He advised i will get a call back the next day for an appointment. It has been over a month and yet to have a date schedule.

I was quoted a price for 3 days work for 2 men. Once they started, it was discovered that one side of the chimney was not as damaged as originally thought. The work took only 1 day plus about 1 hour the next day to apply the waterproofing. I was still charged the entire quoted price...$1, 183.00. I will not recommend this company due to this. I feel I was overcharged for the work that was done.

The overall experience was excellent. High quality work and excellent people to work with. Very pleased with everything that was done and the compliments from neighbors have not stopped. They even took the time to address minor issues and repairs that neighbors asked them to look at while they were there.

Randy and his son are very easy to deal with, very professional and a pleasure to work with. They came on time, got the work done quickly and when they left they made sure everything was cleaned up. I get compliments from my neighbors about the work they performed on my chimney which was in poor condition when we moved into the house. The masonry had cracked and fallen out all over the face of the chimney. Randy agreed to do a repoint from the roof up but was kind enough to do a full repoint from the ground up for me! I've had them back out to redo the stucco around the base of my home for another $500 total. Randy can take a little bit to get back to you but its worth the wait.

Randy and his son were extremely polite and professional, and accomplished the stated tasks. They were able to "squeeze" our 2-3 day job in between two larger jobs they had, so they began within a day or two of requesting and approving the bid. A few unexpected delays occurred for the crew during the "workweek," but Chris (Inch) made good on their commitment to finish the job within a week and before starting their next job, so he came to the house on a Sunday afternoon to ensure the job was completed to our satisfaction.

This job did not go off without a hitch, but I think it is a good example of how these guys are able to deal with a situation professionally and in the customer's interest. I'm a handyman and had a customer who wanted me to repair the front steps to her house. In looking at the job, I felt it was better to be done by someone who does this kind of work everyday. I picked Randy based on the reviews on Angie's List. Randy was very timely and polite in getting her a quote. On the day they scheduled to do the work I stopped by to check in. Randy's son had come to do the job and the first thing I noticed was he was doing a lot more than we discussed. I asked him about it and it turned out there had been a confusion between Randy and his son. This said, the quoted price was much lower than what was actually being done. However, they immediately owned up to it being their mistake and said they would honor the quoted price. In the end the customer agree to pay a bit extra as they did end up doing more than anticipated and this probably made for a much better end result. Even at that, I would imagine they did not make any money on this job. This shows that they take customer satisfaction very seriously in my mind. I would not hesitate to hire Randy for personal work or to recommend him in the future.

Good, quality work at a fair price! Will definitely contact for future projects ...

I purchased $300 of masonry service for $149 from Randy Inch Masonry to repair my block retaining wall. Randy Inch Masonry came to my property and looked at my retaining wall and stated that it could not be repaired and must replaced. Randy Inch Masonry provided a written estimate to replace my retaining wall at a cost of over $2,000. I did not have the work done and basically paid $149 for an estimate. Randy Inch Masonry was professional throughout the time from contact to completion of the estimate.