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Hassler Roofing Inc

Roofing, Gutters, Siding

About us

GAF Master Elite Contractor serving the Lehigh Valley for nearly 20 years.

Business highlights

22 years of trusted experience

Services we offer

Roof replacements and repairs, siding, seamless gutters.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.216 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
6%
2
6%
1
13%


Rating CategoryRating out of 5
quality
4.3
value
4.4
professionalism
4.2
responsiveness
4.1
punctuality
4.4
Showing 1-16 of 16 reviews

Bruce C.
12/2013
2.0
roofing
  + -1 more
, I provided the Lamarite Slate and he provided the material for the standing seam portion plus labor to complete the entire job. The composite slate turned out okay. However the standing seam was more than they were capable of and the skill set provided did not match for the job accepted. This was evident when 2 - 22' panels blew off causing a delay for months, there are exposed fasteners on a hidden fastening system, and joined pieces are crooked. When confronted his professionalism was non existent. It was all my fault, I was too picky, he would yell and scream, call me names and I was too difficult to deal with and he would NOT fix any of the problems. I had to settle for what was provided much to my dismay. After MONTHS of delays and scheduling issues there was still the front porch which need to be completed as part of the agreement. As usual he told me he didn't know when he could get to it and would be in touch. I withheld $6000 from the balance. Now just a little over a year later I have a leak and guess what, he isn't standing behind his work and I'm on my own. In an Email he tells me there is NO labor warranty and there is still a balance on the acct of $6000. Is he for real? You pay someone $35,000 and he treats you with disrespect, provides poor workmanship and stand behind his work. It doesn't get much worse, he's all about cashing the check and moving on, never to look back or fix any of his problems. In the beginning when Hassler was being interviewed I specifically asked if he had his own roofing crews and of course his answer was yes. Turned out that his work crews are all subcontracted Hispanic immigrants who don't even speak english. It was not a good experience and I would NOT use him again for anything.
Description of Work: New construction very large Standing Seam and Tamco Lamarite Slate 12-12 pitch roof of which Hassler accepted the work for $41,000.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$35,000

Maria F.
11/2013
5.0
roofing
  + -1 more
I have used Hassler Roofing 3 times now. This was the latest experience, the other times we had roofing done. I have been very happy with all my experiences with Randy Hassler. His workers did an awesome job on our porch. Many neighbours remarked upon it. They are quick yet thorough.
Description of Work: Rebuilt my entire front porch

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Frank F.
11/2013
5.0
gutter repair, roofing
  + 0 more
They were the best price and it's the third time that he put a roof for my family. They're a good guy and work fast. I haven't had a problem dealing with them. I would recommend them to other people.
Description of Work: I used Hassler Roofing Inc last June or July for roofing and gutter service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Deborah S.
04/2013
5.0
roofing
  + -1 more
It was less than 6 hrs and these guys had the roof completely done. He was pretty quiet to begin with and it wasn't that bad. He came out and gave us an estimate. He stuck to the estimate. If anything went wrong I would know about it because he did not go over it. He gave me an estimate and that was what I gave him. He came out right away that week. There was no waiting and the job was well done. People should use him, he is excellent I think.
Description of Work: I used Hassler Roofing Inc to do the whole roof. He replaced plywood and all of the shingles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Kyle S.
04/2013
5.0
roofing
  + -1 more
Randy and his crew replaced my roof, and the entire process went as smooth as could be. He was priced just under the other 2 estimates I received, finalized color of shingles and was out the next week to complete the work. His crew was on time, and completed the roof in a day. The crew worked very methodically, and cleaned up during and after they were done. They even cleaned a pile of leaves that accumulated in my driveway over the winter. Very happy with process will use Hassler again.
Description of Work: Had Randy estimate a roof replacing job, replaced shingles, took out old attic fan, replaced with a ridge vent, and put a new vent cover on my kitchen exhaust.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Vernette H.
01/2013
5.0
roofing
  + -1 more
Many slates were damaged during storm and roof was 70+ years old. Randy responded quickly to my call (at a time when roofers were swamped with calls). He tolerated my many questions and a trip to the house to meet with the insurance adjuster. As for the crew who did the roof, they are a well oiled machine. They arrived 1/2 hour earlier than scheduled, were ready to go when Randy arrived, and didn't stop from the time they started at 7:00 a.m. They're very hard workers who obviously know what they're doing and work well together. I was also impressed by the cleanup. You couldn't tell they'd been there, and except for tiny shavings of slate that would have been impossible to clean up, there was nothing remaining of the slate roof. The only negative part of the experience, AND THIS IS NO FAULT OF THE ROOFERS, is I'm not sure how to clean up the slate dust in the crawlspaces. :-)
Description of Work: Slate roof removed and replaced with shingles.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Nancy P.
10/2012
5.0
roofing
  + -1 more
The entire experience, from start to finish, was extremely positive. Two years later, folks are stopping to tell us how GREAT our house and yard looks! Hassler did a BEAUTIFUL job!!!!! He treated us like "family". You really cannot get better treatment than that! I HIGHLY recommend Randy Hassler and Hassler Roofing. He is a man you can trust and he has tremendous follow through.
Description of Work: Roofing, siding, shutters, concrete driveway, screens, storm doors, porch, pavers, landscaping and tree removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50,000

D B.
10/2012
1.0
roofing
  + -1 more
Randy Hassler was very quick to provide a quote and his estimate was within range of others we received. The work was completed as expected and we were initially satisfied, however, we have had multiple problems with this roof (loose pieces, leaky gutter, leaky roof) and Hassler does NOT return or follow-up on phone calls after he's cashed the payment. We've contacted him several times since completion of our re-roof, leaving multiple emails for various issues, and have not heard back once. Recent storms in the Lehigh Valley sprung yet another leak and (not surprisingly) he's not returning calls this time, either. If you choose Hassler roofing, you may get a new roof at an OK price, but NOTHING MORE! There is no service from this company, only a quick sale. I would NOT recommend this company because if unforseen issues occur, you will end up with long-term no resolution problems.
Description of Work: Randy Hassler installed our new roof & plywood underneath (due to attic mold) in 2009 or 10.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0

$4,500

Response from Hassler Roofing Inc
"Randy Hassler installed our new roof & plywood underneath (due to attic mold) in 2009 or 10. Member Comments: Randy Hassler was very quick to provide a quote and his estimate was within range of others we received. " **Customer told me I gave him the best price compared to the other companies he contacted. Yet the customer left a C rating for price.** "The work was completed as expected and we were initially satisfied, however, we have had multiple problems with this roof (loose pieces..." **I was never notified of anything being loose.** "leaky gutter..." **At the time of the job, on the front porch, I forgot to caulk the endcap on the newly installed gutter and returned to the job in a timely manner to complete that task** "leaky roof..." **Customer contacted me ONE TIME by phone to notify me of a small leak in the porch roof.** "...and Hassler does NOT return or follow-up on phone calls after he's cashed the payment. We've contacted him several times..." **I was only contacted once** "...since completion of our re-roof, leaving multiple emails..." **I have not received an email from this customer for two years.** "for various issues, and have not heard back once. Recent storms in the Lehigh Valley sprung yet another leak and (not surprisingly) he's not returning calls (I've only ever received one phone call regarding these recent issues) this time, either. If you choose Hassler roofing, you may get a new roof at an OK price, but NOTHING MORE! There is no service from this company, only a quick sale. I would NOT recommend this company because if unforseen issues occur, you will end up with long-term no resolution problems. **I have a strong reputation of following up with any issues a customer may have after a job is completed by my company. I am in no way trying to avoid doing the same in this situation.

Michael D.
09/2012
5.0
roofing
  + -1 more
Randy was the first person to respond to my request for quotation. They were the lowest bid and started and finished the job within a week of my acceptance. He started at 7:00am and stayed until 7pm to finished the job. They used tarps draped from the roof to the ground to protect the house and landscaping from falling shingles. They raked and swept for nails when they were done.
Description of Work: Completely stripped the one layer of shingles and felt and hauled away. Replaced all of the flashing around pipe penetrations. Replaced the bath vent cover. Installed new rubber ice shield at eaves, new felt, and lifetime GAF architectural shingles. Completely cleaned up afterwards. Project completed in one day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,400

Deborah S.
05/2012
5.0
roofing
  + -1 more
He came out immediately when I called the company. As soon as we had a dry day, they were right out. Within 7 hours they replaced the whole roof, and cleaned up amazingly. The work is beautiful. The lines are perfect and everything. They are very reasonably price, considering all the work that they did. The work came with a 30 year gaurentee.
Description of Work: They replaced a 50 year old roof which was leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,400

Nancy P.
04/2012
5.0
concrete driveways, fencing, gutter repair, landscaping, roofing, siding, tree service, replacement windows, chimney repair, hardscaping
  + 8 more
They were wonderful. They've done everything and did it all well. I've been a homeowner for 30 years and dealt with numerous contractors and I highly recommend Hassler Roofing. They were easy to work with, professional, and they do extreme-quality work. Randy Hassler did an excellent job in coordinating all of the contractors that were working on our house- which included the driveway, landscaping, the patio, and tree disposal. THIS WAS A JOB WELL DONE!
Description of Work: They did roofing, gutters, window screens, chimney, siding, patio, driveway, fencing, cut down trees, and repaired the work that had been done when a tree fell on my roof from a hard snow.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

kenneth H.
02/2012
1.0
roofing
  + -1 more
.The work was not completed by Hassler Roofing. I had to get another roofer to complete the project after Hassler defaulted on the contract to replace the 24 by 24 roof.
Description of Work: I contracted with Hassler roofing to tear off a slate roof and replace it with an asphalt shingle roof of a 24 foot by 24 foot outbuilding. The cost for the replacement roof was to be $2000.00. I rendered a $500 deposit for the work to begin. Three days later they tore off the old roof and began to apply the shingles but ran out of daylight so they covered the roof with a tarp and never came back. Tools and tarp were left behind. After two months of no response to numerous phone calls I contacted an attorney and the contract was voided. An extremely disappointing experience.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$500

Morris J.
01/2012
3.0
roofing
  + -1 more
See above comments.
Description of Work: This roofer was not contacted as a contractor from Angie's list, but through a mutual acquaintant during the month of September, 2011. This intermediary gave the contractor my telephone number to contact me, but didn't until October 18, 2011although I continued to inquire almost weekly. Finally, I got a telephone call from the contractor on October 18, 2011 after the mutual acquaintant was going to remind him one final time. He was in the area and wanted to come by for an estimate that same day. His explanation for not coming sooner was "I couldn't find your telephone number because I had left it in my truck." Although it was raining lightly that day, the Contractor, Randy, went atop the roof and prepared an estimate right away. He acted very professional in his explanations and was courteous in his dealing with me. I did not employ this contractor, although his estimate was reasonable compared with others, because I questioned the effectiveness of his internal procedure for handling paperwork based on his loosing my telephone number at a time when I needed to make an immediate decision on getting my roof repaired or replaced.

Rating CategoryRating out of 5
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
3.0


karen E.
01/2012
5.0
roofing
  + -1 more
I contacted them because of a referral i got from a client of mine.He gave us am estimate and then fit us in to his schedule because my daughters roof was very bad.!!!
Description of Work: We had a new installed on my daughter home and was very pleased with the service.He was there when he said he would be!!!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Ralph S.
07/2011
5.0
roofing
  + -1 more
He came out and did the estimate. He was a nice guy and showed up on time. He booked it pretty quickly. I ended up going with another provider. That was as far as I went with Hassler with the estimate. In terms of booking the estimate, talking to the office people and setting up the estimate was concerned, I would give an “A”. The person came out maybe a day or two after I called, so I did not have to wait long for the estimate. He showed up on time. He got up and did a thorough going over the roof. He sent me the written estimate maybe a day or two later. I would use his services again in the future.
Description of Work: I used the services of Hassler Roofing to get an estimate from him but I did not use him. The last time I used his services was in the month of May.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jason F.
04/2008
5.0
roofing
  + -1 more
Good overall service after the sale.
Description of Work: Replaced old roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

    Contact information

    5764 ROUTE 145, Laurys Station, PA 18059

    http://www.hasslerroofinginc.com

    Licensing

    Insured

    Licensed*
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing,
    Gutters,
    Siding

    FAQ

    Hassler Roofing Inc is currently rated 4.2 overall out of 5.
    Hassler Roofing Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Hassler Roofing Inc offers free project estimates.
    No, Hassler Roofing Inc does not offer eco-friendly accreditations.
    No, Hassler Roofing Inc does not offer a senior discount.
    No, Hassler Roofing Inc does not offer emergency services.
    Yes, Hassler Roofing Inc offers warranties.
    Hassler Roofing Inc offers the following services: Roof replacements and repairs, siding, seamless gutters.

    Contact information

    5764 ROUTE 145, Laurys Station, PA 18059

    http://www.hasslerroofinginc.com