Jim Holzer Plumbing Inc

Jim and his team were amazing. I had a deadline to meet for sale of a home and he responded quickly, performed a thorough inspection and did a high quality job at a very fair price. His crew was professional and polite, arrived early and finished on time. I could not be more pleased and highly recommend his service.

I have no problems with them. I would use them again.

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I originally called Holzer Plumbing on May 19, 2014. Jim returned my first phone call the same evening that I called him and we set up time for him to come and evaluate the work two days later. Mr Holzer showed up on time and was very courteous and professional. I showed him the various projects in my basement and consulted him for his professional opinion about how to go about relocating a floor drain and how he would replace the house trap/sewer main line. We then went over the outside excavation that would have to happen for the main line replacement, and Mr. Holzer even took the time to locate the line using what appears to be a dousing device. When Jim left my house, he said that I would definitely have a quote by the end of the following week, which was the week of Memorial Day. I did not receive his quote in this time frame, but gave Mr. Holzer the benefit of the doubt given the holiday weekend and decided to give him a few more days. After a couple unanswered phone calls and messages, Jim finally called me back on the evening of June 9, 2014. He was apologetic and explained that since the time he had come to my house, he had become inundated with a large number of requests for bids/quotes from contractors. I again gave Mr. Holzer the benefit of the doubt and agreed to give him until the next week to get the quote to me (the week of June 16, 2014). It is now June 30 and I have not heard from Mr. Holzer, nor received his quote. When I first contacted Mr. Holzer, I explained that I had been put in a tight place thanks to another firm repeatedly delaying doing the work and eventually falling through altogether. He explained that he was very busy given the small size of his firm, but was confident that he would be able to get me a quote and do the job by mid to late June. What bothers me the most about Jim is the lack of follow through and responsiveness that I have recieved after his initial visit to evaluate the work in order to create his quote. I completely understand that he has a finite amount of time and resources to complete work, but in my opinion, the fact that requests for bids/quotes that came in after I had him out to my place took preference over my request, speaks volumes about his reliability and professionalism. As such, this review is primarily based on the events that happened following my initial interactions with Jim when he came to evaluate the work. I cannot comment on his pricing or quality of his workmanship Mr. Holzer came highly recommended by neighbors and family, but their experiences were tied to emergency service. Perhaps if this had been an emergency call things would have turned out differently. If your project is voluntary renovations/repairs, I feel like Jim isn't the man for the job, at least during the peak summer months.

I was looking for someone to take us off of a well and connect us to city water. Having used Mr. Holzer before he was the first person I called. He called back that evening, got my information and scheduled with us to come look at the area for an estimate on Thursday evening, April 3rd. It is now mid-April and we haven't heard from him since. We are currently unsure as to whether we would use his services again. Very disappointed because we really liked his services the first time he performed work for us.

Very, courteous professional work.

They were great. Did everything while I was at work. My wife was here with them and she was VERY impressed with their professionalism. Replace piping I didn't even think needed to be changed but they felt it was necessary. Cleaned everything up. Great Job!

I had a clogged stack to second floor bathroom and a seperate clog in the main sewer line. Jim did an excellent job clearing the sewer line clogs. However, he was supposed to come back to do a seperate repair of a cracked closet flange that was discovered during the line snaking, as he didn't have time to do it that day. He didn't come back or ever call me, even after I left messages for him. I ended up doing the additional work myself because I got tired of waiting.

When I started with the problems at my basement, with new carpeting and everything out, he came our immediately the day that I had it and he found out that part of my outside French drains were clogged, so he cleaned it and he said he would be back and and he was back and now he is going to replace some of my French drain lines around the house and a matter of fact he called me. They have pretty good workers and they are very responsive.

I recommend him to everyone. I would give him an A+. I recommended him to a neighbor and she used him.

They are always responsive to the calls coming as soon as needed. They have a and quot;can doand quot; attitude. Mr. Holzer is responsive to calls. His employees are experienced, pleasant, responsive, and knowledgeable. We feel lucky to have Holzer Plumbing doing the work needed. We highly recommend this company. :)