Michael J Tucci, LLC, formerly called, Ruane-Tucci is a is a mechanical services company who specializes in plumbing, heating and air conditioning for residential, commercial and light industrial customers and has been in business for over 35 years. The company’s primary geographic focus is central Bucks and Montgomery counties.
We always go the extra mile to make our customers happy.
Business highlights
55 years of trusted experience
Emergency Services Offered
Services we offer
New construction, reapairs, installations, maintenance, water heaters, drain lines & sewer lines.
I have used the services of this Company since they were on Stump Road in Montgomeryville. Each time I have called with an issue someone came out right away, took care of the issue in a short amount of time. I have never asked the price but always receive a bill with a fair price for the service. I am never afraid to open the bill, I know it will be fair. Great Company.
Description of Work: 2 water heaters installed 9 years apart bathroom leak to kitchen repair bathroom leak to basement repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kevin P.
01/2017
1.0
plumbing
+ -1 more
I called and they gave me an appointment for 3 days later which was OK because the gas was shut off. The appointed time came and went and nobody showed and nobody called to inform me they were not coming. I called them and they said there was an emergency and they would call me back when the job was done. Four days went by and I called them again and was told they did not know the status of the job and they would call me back. They never called back.
Description of Work: I had a gas leak that needed repair.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Janet M.
01/2017
1.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: My business location had a new hot water heater installed because they had no hot water. The hot water heater was barely used, I insisted that it should not have been replaced. There was miscommunication with the secretary. She said that the water heater needed to be replaced, but I stated it should not be, but she insisted. So I said, have them install it, if that's what you're telling me, have them install it. However, after two weeks, the business location stated there was still no hot water. I contacted Tucci again, and they sent Michael, the manager out, they replaced the thermostat and now we have hot water. So I then asked the secretary if I could talk to Michael. I expressed my concern that the water heater didn't need to be replaced. She stated, "It was 8 years old, sooner or later it had to be replaced." I wanted to speak to Michael directly and every time I call, the secretary says he's not in and doesn't know when he'll be in. When I ask if he can call me in the morning, he never does. I'm insisting I want to talk to him. I'm wondering if the water heater was replaced because there was a quota that the tech or secretary needed to meet before year end. It is clear to me that I was correct, the water heater was replaced and it should not have been and it was a $1200 bill I didn't need to encounter in my retirement years.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Yes, I recommend this pro
$1,200
James D.
02/2015
5.0
heating & air conditioning/hvac
+ -1 more
He is professional, friendly, and did everything correct, or got further help if he needed it. They were accommodating with the billing as well.
Description of Work: H came out twice to perform some general maintenance, cleaning, and a diagnosed the issue.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Lindsey S.
02/2015
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
I called Tucci and he called me back within 2 minutes letting me know someone would come by. Within 30 minutes, one of his plumbers was at the condo and helping us out. He looked at our part and saw there was a dent, and this is why it was leaking. He ran down to his truck, and had a replacement part. He immediately put it on, and when the water was turned on, it worked perfectly. He took a couple minutes to look under the sink and gave us an estimate for future work. He was kind and helpful, and I was impressed with the service. He was very courteous and punctual. I was extremely pleased with his service and will only use him in the future for all my plumbing, heating and air conditioning needs.
Description of Work: We were replacing the washer water valve in our condo, and we ran into some trouble. We had to have the water off for the entire building, so it ended up being an emergency. I called Tucci, and he had one of his guys come over within 30 minutes, and he had the part on his truck and put it on in about 5 minutes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Bob R.
12/2014
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
Great. Highly recommend. Very responsive and helpful.
Description of Work: Sink repair, general advice
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Michael S.
04/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: They came out unclog the toilet , they had to come out again and try again |seems like I need a new toilet, will get one myself and have them install |it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Jennifer T.
07/2012
5.0
heating & air conditioning/hvac
+ -1 more
They were great! I called that morning and by 11 AM I had two people at my house -- they were willing to give me a heads up as to when they would be there so I could leave work and meet them at my house. They arrived early so they got to work on the outside unit. When I arrived they rung the door bell to let me know they had started working. They needed to get into the basement since the breaker was off and I told him he didn't need to take his shoes but he insisted upon it. Within 2 hours they had the problem fixed and told me they decided to perform maintenance on it since they had it open and it wasn't going to increase the price by much -- I was happy they did it. The total price came to $204. It was fixed and is working fine. While they were there I asked if they would give me a quote on taping up the duct work and he said sure. We went into the basement, he looked around, and then told me he didn't think it would be worth my money!! He was more than willing to do it but with the way our duct work was done he didn't the cost would worth any benefit. He asked about our attic insulation, attic fan, etc. and said we were doing all the right things. Ruane-Tucci was at my house 3 weeks ago to fix our broken waste pipe which was a great experience as well. I would recommend them without hesitation for quality, price, honesty, and professionalism!
Description of Work: Husband forgot to change the A/C filter which caused system to freeze over and it wouldn't stop running. Had to turn it off at the breaker.They determined the relays were burnt out and they did maintenance on the system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$204
Jennifer T.
06/2012
5.0
plumbing
+ -1 more
I called them and within hours Michael was at my house. He said it was a broken line but he didn't have to dig up most of my front yarrd, might not have to replace the line going into the house, wouldn't have to move the clean out, and he gave me a range for the best and worst case scenario. The worst case scenario was over $1,000 less than the first plumber. He called PA1Call and told me he would be able to start as soon as the lines were marked by the utilities. He also got the township permit. He said most likely it would be Tuesday he could start, Monday afternoon he called to say he would be there Tuesday around 8 AM. He and his crew arrived on time and immediately got to work. They were all professional -- took their boots off before entering the house to go to the basement, no cursing or lound banter. After they dug up the line they found the cracked pipe and soon realized they would have to replace it going in to the house. He came and told me, explained they would use a sleeve to prevent it from happening again should the house settle. Once they completed replacing everything and put the stone in they called the township to come out and inspect. Once cleared they put my flower bed back together again. They replanted the two bushes they had to pull out, removed the extra soil, put the weed blocker back down, and put the lanscape stone back. They cleaned the sidewalks and anywhere else they went. You couldn't tell they were there -- it was simply amazing. I was stunned. Holmes on Homes would appreciate the work they did!!! Best of all they lived up to their price and came in at $1000 under the first plumber:) I got a call from Michael 3 days later asking me if everything was okay and to make sure we didn't have any problems. He stressed that if we did to call him. I would absolutely recommend Ruane-Tucci, without a doubt. I'll use them again without hesitation.
Description of Work: The sewer line from our house broke and resulted in water shooting out of the toilet when the washing machine emptied. Called the first plumber I found online and they did a temporary fix but the quote to fix it was $3700 and involved digging up most of my front yard. Our neighbor had this same problem several years ago and recommeded I call Ruane - Tucci who did theirs. I called them and within hours Michael was at my house investigating. He said it was the same thing as the first plumber but didn't have to dig up most of my front yard, might not have to replace the line going all the way to the house, wouldn't have to move the clean out, and he gave me a range for best and worst case scenario. The worst case scenario was over a $1000 less than the first plumber. He immediately did the PA1Call, got the permit from the township, and told me he would probably be there on Tuesday if PA1Call completed marking all the lines. Monday afternoon he called to say he would be there Tuesday morning around 8 AM -- he and his crew were there on the dot. They immediately got to work. All were professional -- no cursing or loud banter. Michael came and told me the line into the house would need to be replaced and showed me why and explained that they would replace it with a sleeve so if the house settled any more we wouldn't have the same problem in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,620
Tom B.
07/2007
5.0
heating & air conditioning/hvac
+ -1 more
Mr. Tucci came by and provided an estimate, but we ultimately went with another contractor. Mr. Tucci was very knowledgeable and shared some information that was useful in verifying other bids. We decided to go with another company with whom we already had a maintenance contract because they offered us a substantial price break.
Description of Work: Complete replacement of heating and AC units for a townhouse.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
CHELLE G.
05/2004
5.0
plumbing
+ -1 more
WHEN I CALLED FOR SERVICE THEY WERE PROMPT TO GET BACK TO ME. THEY ALSO GOT TO MY HOME QUICKLY ENOUGH THAT I DID NOT HAVE TO WAIT FOR DAYS TO BE 'FIT IN.'
Description of Work: GENERAL PLUMBING AND SNAKING TOILETS.
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Service Categories
Heating and Air Conditioning,
Plumbing
FAQ
Michael J Tucci Plumbing, Heating, Air Conditionin is currently rated 4.5 overall out of 5.
Monday: 9:00 AM - 3:00 PM
Tuesday: 9:00 AM - 3:00 PM
Wednesday: 9:00 AM - 3:00 PM
Thursday: 9:00 AM - 3:00 PM
Friday: 9:00 AM - 3:00 PM
Michael J Tucci Plumbing, Heating, Air Conditionin accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Michael J Tucci Plumbing, Heating, Air Conditionin offers free project estimates.
No, Michael J Tucci Plumbing, Heating, Air Conditionin does not offer eco-friendly accreditations.
No, Michael J Tucci Plumbing, Heating, Air Conditionin does not offer a senior discount.
Yes, Michael J Tucci Plumbing, Heating, Air Conditionin offers emergency services.
No, Michael J Tucci Plumbing, Heating, Air Conditionin does not offer warranties.
Michael J Tucci Plumbing, Heating, Air Conditionin offers the following services: New construction, reapairs, installations, maintenance, water heaters, drain lines & sewer lines.