MGT Service Heating & Air

We got them off of your website, highly recommended. Once he had the job and really the installation was done; he's been out 6 times to try and fix the air conditioning which stops working. I've given up on him. I'm going through another company even though it's still under warranty for parts and labor, I'm getting another company to fix it. Because this guy obviously doesn't know what he's doing. Frequently had appointments to come out where he wouldn't show up; always had an excuse from death in the family, to wife in the hospital, to dog hit by a car. Many times they did not show up for appointments. Out 6 times to try and fix a leak in the air conditioning unit; he hasn't fixed it yet.

The price is very reasonable. Always a great expierence.

They didn't charge more than the deal. They didn't really do what I wanted them to do.

They did a good job. There was no extra cost. They did give me some recommendations for the area that they noticed when they was doing the work. They were very prompt. I have a tenant in there so it was very convenient for her to have them come in and take care of that real quick.

Is there a zero star option?!? I have never been more disappointed by a company's service!! I ordered a plumber for a sink installation through Amazon Home Services. They scheduled 3 times and no one showed up all 3 times. I called for several days in a row and was only able to talk to an answering service every time. They contacted me the first time (10/4) at 9:30pm the day before a service as scheduled to inform me of a cancellation... really?!? 9:30pm? Then after that they rescheduled me for Monday (10/12)... no Technician. Then electronically updated the service date to Tuesday (10/13).... no Technician again. I called many times on Monday & Tuesday and was only able to talk to an answering service. Seriously a joke.

On time, very professional. Quality job and I appreciated the attention to clean up after providing service.

The technician did a great job checking our system. He found a problem with the coils in the system. We have a fairly new unit. He was able to get the parts covered under warranty. It went very well.

They were great. They were able to quickly diagnose the issue and resolve it within the 2 hours that the coupon provided.

I purchased $125 for a Comprehensive Plumbing Inspection and Water-Heater Flush last year. The service guy showed up but only did the inspection. We were told the water-heater flush cannot be done. So I contacted the provider asking for partial refund. They agreed but never sent me the check. Angie's list customer service contacted me this year and asked me to provide my review for them. I told the customer service what happened. Finally, after multiple contacts and more than a year's wait, I got the $75 check in mail. I deposited the check this week but the check was returned by the bank unpaid. And I was charged with returned deposit item fee. This experience is DEFINITELY UNACCEPTABLE!!!!!!!!!! I will not recommend this provider to anyone ever.

The price was good, but I did have an issue. They advertised a frost-proof faucet in the picture in the promotion, but installed a normal faucet that was not frost-proof.

Did a great job once here. The one complaint is customer service when call.talked to a half-dozen people and no one could help. If use,, get his cell number

Communication was excellent with both the office and with Tim. I will definitely be calling this company again for all of our heating, plumbing, and air conditioning needs.

It went well. However, 2 months later I got charged two more times for the same work. It took a few months to get my money back. But they worked with me to resolve the issue. Don't get me wrong. Their work is excellent. I am not sure of the date of the service.

Despite my having to reschedule the first few appointments MGT Services not only worked with me, I was sent a get well card.The initial visit by Tim was pleasant. I explained my areas of concern. They included 2 running toilets, that were adjusted at that visit. Tim explained we can always do more aggressive repairs if this wasn't effective. But, so far so good. Next I showed the two faucet s that needed to be replaced , including pipe and trap replacement . We discussed style,features and prices and Tim went to his truck and looked up the costs. I had purchased two hours in a Deal and expected to have to pay for additional labor/time. Day of service he came with neat& clean tool,appearance and completed installation under the two hours. Work areas were clean. I am totally pleased with the work and pride/professionalism provided and will continue to use MGT for all my plumbing needs.

They did not show up the for the first appointment, I called them about it and they set up 2nd appointment, thereafter they again were a no-show......

I purchased a special deal of $149 for two hours of labor, it took longer and cost me another $80. The job was completed and is working fine.

I wasn't home, but my husband was and was very pleased with the effort the MGT person put forth to solve the problem and very happy with finished result. Also, they were very responsive and pleasant in communicating to set up a date that would work for them and us.

The initial work went very quickly and efficiently. The initial replacement hose bib leaked through the valve, as did the replacement. After some challenges with scheduling (the technician became ill, then did not initially follow up to reschedule the appointments), the technician replaced the hose bib with a different design that has worked exceptionally well. He also installed a drain connection in the house to make future work easier, all at no additional charge. A GREAT company, and I would definitely use them again!

Purchased and used 2 Angie's List Big Deals for $99.00 installation of toilet (toilet supplied by customer). Initially there was a little difficulty in setting up an appointment. We were not in a rush and toward end period of the deal validity period made an appointment for installation of both toilets. We had to cancel the appointment because the toilets had not yet been delivered on the date promised by the retailer (Toto toilets - great product). MGT Svcs was very accommodating and agreed to an appointment outside the deal period with no additional charge. They arrived on time (owner and son (son - helper)) and worked on one toilet at a time. The work was completed quickly. My husband was not able to be home but thought the valves might need to be replaced. I asked about this knowing it would be an additional charge. I was informed that they turned fine and were in good working order and it was not necessary. At end of job I was charged for the toilet rings - approx. $35 for both. We discussed it being part of the deal, he placed a call into the office and confirmed it was part of the deal. Informed there were deals with and without the toilet rings being included. I did not mind this needing to be confirmed. They took the two old toilets and disposed of them. They honored the deal, did the work neatly and quickly. I was satisfied with the work and would use MGT Svcs again.

Everything went well. I had used MGT in the past and found Tim to be professional and courteous. Would recommend MGT to anyone needing the services of a good plumber.

Arrived on time and successfully completed the work

Can't complete job, dishonest, unprofessional, having tantrum on the job. Must be 5 fail attempts to accommodate his time schedule, no communication. I would not recommend using this service to anyone.

He installed 3 toilets, checked the seal & gave us good advice about the problem, and checked our kitchen sink that was leaking. We are asking him to come back to install it because we were so impressed with him.

Plumber came and had to go to the store to get items needed to replace drain. He got a phone call about his child (broke arm) and had to reschedule. He was very apologetic and said he would come back the next day around my schedule. He did come back the next day a replaced my drain and again apologized for the inconvenience. I am a mother of five so I do understand things happen. Everything works perfect and I would use him again when needed.

Excellent! Did a minor repair at no cost... "no nickel & dime."