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MGT Service Heating & Air

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

Offering residential service, repair, replacement and installation of gas, electric and propane heating and air conditioning systems. We service, repair and replace all manufacturers including Goodman, Amana, York, Lennox, Carrier, Bryant, Trane, Heil, Weil McLain, Peerless, American Standard, Buderus, Rheem, Comfortmaker, Nordyne. Misubushi, LG, Unico and many more.

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

Heating, Hot Water Heater & Air Conditioning Installation, Repair & Replacement. Boilers, Heat Pumps, Furnances, Plumbing Repairs, Service &Installation.

Services we don't offer

Clearing of Main Drains Water Service Replacement Service or maintenance on oil heating units

Amenities

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.5433 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
12%
3
5%
2
4%
1
11%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.7
responsiveness
4.5
punctuality
4.6
Showing 1-25 of 433 reviews

Dilia L.
06/2017
1.0
heating & air conditioning/hvac
  + -1 more
We got them off of your website, highly recommended. Once he had the job and really the installation was done; he's been out 6 times to try and fix the air conditioning which stops working. I've given up on him. I'm going through another company even though it's still under warranty for parts and labor, I'm getting another company to fix it. Because this guy obviously doesn't know what he's doing. Frequently had appointments to come out where he wouldn't show up; always had an excuse from death in the family, to wife in the hospital, to dog hit by a car. Many times they did not show up for appointments. Out 6 times to try and fix a leak in the air conditioning unit; he hasn't fixed it yet.
Description of Work: He put in a new heating and air conditioning unit.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$9,000

Anne K.
02/2016
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
The price is very reasonable. Always a great expierence.
Description of Work: I had them do several things for me: They installed brand new heating system and some other plumbing work. The price is very reasonable, they do such a great job. I would recommend them and definitely use them again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from MGT Service Heating & Air
Thani you for your business and your review. We loom forward to working with you again in the future

Stephen H.
01/2016
4.0
plumbing
  + -1 more
They didn't charge more than the deal. They didn't really do what I wanted them to do.
Description of Work: I purchased a "Big Deal" for MGT Service Heating & Air.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0

$99

Response from MGT Service Heating & Air
Thank you for your review. I am quite confused about your review. I was unaware of any issues or that you did not receive the service you had purchased. Please feel free to contact our office so that we can resolve any issues you may have. thank you gretchen

Errol I.
11/2015
4.0
plumbing
  + -1 more
They did a good job. There was no extra cost. They did give me some recommendations for the area that they noticed when they was doing the work. They were very prompt. I have a tenant in there so it was very convenient for her to have them come in and take care of that real quick.
Description of Work: They came in basically changed a faucet for me, and they was able to do that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from MGT Service Heating & Air
thank you for your time and review.

Elizabeth H.
10/2015
1.0
heating & air conditioning/hvac, plumbing
  + 0 more
Is there a zero star option?!? I have never been more disappointed by a company's service!! I ordered a plumber for a sink installation through Amazon Home Services. They scheduled 3 times and no one showed up all 3 times. I called for several days in a row and was only able to talk to an answering service every time. They contacted me the first time (10/4) at 9:30pm the day before a service as scheduled to inform me of a cancellation... really?!? 9:30pm? Then after that they rescheduled me for Monday (10/12)... no Technician. Then electronically updated the service date to Tuesday (10/13).... no Technician again. I called many times on Monday & Tuesday and was only able to talk to an answering service. Seriously a joke.
Description of Work: Nothing!

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$200

Response from MGT Service Heating & Air
we do apologize for your frustration and poor service.

Janet R.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
On time, very professional. Quality job and I appreciated the attention to clean up after providing service.
Description of Work: Installed 2 new toilets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from MGT Service Heating & Air
thank you for your time in writing a review. we appreciate your business

Richard D.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
The technician did a great job checking our system. He found a problem with the coils in the system. We have a fairly new unit. He was able to get the parts covered under warranty. It went very well.
Description of Work: Performed a check on our HVAC system. Found problems with both coils in the system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49.99

Response from MGT Service Heating & Air
thank you for your time in writing a review. we appreciate your business

William C.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
They were great. They were able to quickly diagnose the issue and resolve it within the 2 hours that the coupon provided.
Description of Work: Checked why hot water was not running to upstairs bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from MGT Service Heating & Air
thank you for your review. we hope to work with you again in the future

Likun H.
09/2015
1.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
I purchased $125 for a Comprehensive Plumbing Inspection and Water-Heater Flush last year. The service guy showed up but only did the inspection. We were told the water-heater flush cannot be done. So I contacted the provider asking for partial refund. They agreed but never sent me the check. Angie's list customer service contacted me this year and asked me to provide my review for them. I told the customer service what happened. Finally, after multiple contacts and more than a year's wait, I got the $75 check in mail. I deposited the check this week but the check was returned by the bank unpaid. And I was charged with returned deposit item fee. This experience is DEFINITELY UNACCEPTABLE!!!!!!!!!! I will not recommend this provider to anyone ever.
Description of Work: I purchased $125 for a Comprehensive Plumbing Inspection and Water-Heater Flush last year. The service guy showed up but only did the inspection. We were told the water-heater flush cannot be done. So I contacted the provider asking for partial refund. They agreed but never sent me the check. Angie's list customer service contacted me this year and asked me to provide my review for them. I told the customer service what happened. Finally, after multiple contacts and more than a year's wait, I got the $75 check in mail. I deposited the check this week but the check was returned by the bank unpaid. And I was charged with returned deposit item fee. This experience is DEFINITELY UNACCEPTABLE!!!!!!!!!! I will not recommend this provider to anyone ever.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$125

Response from MGT Service Heating & Air
We apologize for your experience with our company. Due to illness the representative you spoke with was out of the office for some time causing the refund to never be processed. We have issued you a new certified check to replace the unpaid one and you should of received in the mail as of 9/28/2015. please contact Angie's List or our office immediately today if you do not receive. The check was issued from a closed account, an accounting error. Due to the current situation and the complete lack of service we provided you we are issuing an additional refund which you will receive in 7-10 days. thank you and again we offer our sincerest apologies.

Phillip S.
08/2015
4.0
plumbing
  + -1 more
The price was good, but I did have an issue. They advertised a frost-proof faucet in the picture in the promotion, but installed a normal faucet that was not frost-proof.
Description of Work: Faucet repair

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0


Ronald F.
08/2015
4.0
plumbing
  + -1 more
Did a great job once here. The one complaint is customer service when call.talked to a half-dozen people and no one could help. If use,, get his cell number
Description of Work: Repair pipe in garage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0

Yes, I recommend this pro
$50

Doris G.
08/2015
4.0
heating & air conditioning/hvac, plumbing
  + 0 more
It went well. However, 2 months later I got charged two more times for the same work. It took a few months to get my money back. But they worked with me to resolve the issue. Don't get me wrong. Their work is excellent. I am not sure of the date of the service.
Description of Work: New sink and faucet and new pipes,

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$1,580

Response from MGT Service Heating & Air
Thank you for your review. Your patience and gracious demeanor are out of this world. We have never encountered this type of situation before where a credit card is charged multiple times. You worked with us and allowed us the time needed to get the situation resolved. I do apologize that you had to wait for the charge back to come thru. Unfortunately we do not have any power or say over that matter. We would of refunded your money directly but the money never actually came to our account. It was a very odd and frustrating situation but you were calm, cool and collected. thank you for your time, patience, understanding and your business Gretchen@mgthvac.com

pamela S.
08/2015
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
Communication was excellent with both the office and with Tim. I will definitely be calling this company again for all of our heating, plumbing, and air conditioning needs.
Description of Work: We had no hot water and another company came out but couldn't figure out the problem and charged us 75.00 to do nothing!! We called MGT and they had Tim come out that day. Tim diagnosed the issue within 2 minutes of arrival. It was a dirty sensor on our boiler. He cleaned it and we had hot water within a few minutes. He checked out a bunch of other stuff just to make sure everything was working right then he took the time to explain both our heating system and how it works for our hot water heater. He was awesome.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from MGT Service Heating & Air
Thank you for your review. We appreciate your kind words. Your satisfaction is our #1 priority and we are happy to have resolved the issue so quickly for you. In defense of the other company sometimes these issues are not so easy to diagnose and can seem as if they are resolved and then the issue returns. Some times assumptions are made as to the cause when similar symptoms are exhibited. We have learned that even the issues that are quickly resolved still need to be checked and tested. The key to good service staying in good working order is to always complete the same system checks and testing for proper operation. If we can be of further assistance please do not hesitate to contact our office. Thank you! Gretchen@mgthvac.com PHONE 215-361-7460 CELL 484-577-7904

Penny K.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
Despite my having to reschedule the first few appointments MGT Services not only worked with me, I was sent a get well card.The initial visit by Tim was pleasant. I explained my areas of concern. They included 2 running toilets, that were adjusted at that visit. Tim explained we can always do more aggressive repairs if this wasn't effective. But, so far so good. Next I showed the two faucet s that needed to be replaced , including pipe and trap replacement . We discussed style,features and prices and Tim went to his truck and looked up the costs. I had purchased two hours in a Deal and expected to have to pay for additional labor/time. Day of service he came with neat& clean tool,appearance and completed installation under the two hours. Work areas were clean. I am totally pleased with the work and pride/professionalism provided and will continue to use MGT for all my plumbing needs.
Description of Work: Replaced two faucets (kitchen & bathroom). Replace both traps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from MGT Service Heating & Air
Thank you Mrs. for your review. You are always so pleasant and good spirited. You have no idea how many times your phone call gave me the laugh and good humor required to go about the rest of my day.

Shirish K.
08/2015
1.0
heating & air conditioning/hvac
  + -1 more
They did not show up the for the first appointment, I called them about it and they set up 2nd appointment, thereafter they again were a no-show......
Description of Work: Nothing - they never came to do the tune up

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$49

Response from MGT Service Heating & Air
[Member's name removed] it was absolutely 100% completely and totally an awful experience of customer service that you were given. We do sincerely apologize. Please know that we did not intend to waste your time. We were unfortunately experiencing medical emergencies and were completely unprepared staff wise to handle any such situation. This is no way should affect your service or appointments and we sincerely apologize. We will make sure that your $49 gets refunded immediately and if you would like to still have the tune up completed we will do at no charge. Gretchen@mgthvac.com 215-361-7460

Penelope C.
08/2015
4.0
heating & air conditioning/hvac, plumbing
  + 0 more
I purchased a special deal of $149 for two hours of labor, it took longer and cost me another $80. The job was completed and is working fine.
Description of Work: Replace the faucets and drain in a bidet, i had already purchased the replacement set.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$230

Response from MGT Service Heating & Air
Thank you for your review. Any time over the first two hours is then chargeable at $80/hour per the deal. I feel that you were not completely satisfied with the service. what do you feel could have been differently or maybe wasn't done at all to improve your experience? Please feel free to respond via the message center or to service@mgthvac.com. We thank you in advance for your time. Gretchen@mgthvac.com

Patricia R.
07/2015
5.0
plumbing
  + -1 more
I wasn't home, but my husband was and was very pleased with the effort the MGT person put forth to solve the problem and very happy with finished result. Also, they were very responsive and pleasant in communicating to set up a date that would work for them and us.
Description of Work: Corrected plumbing issues in sink and tub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from MGT Service Heating & Air
Thank you for taking the time to write a review. We appreciate your kind words and are glad that you were satisfied. if we can be of further assistance please do not hesitate to contact us. Have a great day Gretchen@MGTHVAC.com 215-361-7460

James C.
07/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
The initial work went very quickly and efficiently. The initial replacement hose bib leaked through the valve, as did the replacement. After some challenges with scheduling (the technician became ill, then did not initially follow up to reschedule the appointments), the technician replaced the hose bib with a different design that has worked exceptionally well. He also installed a drain connection in the house to make future work easier, all at no additional charge. A GREAT company, and I would definitely use them again!
Description of Work: They replaced the outdoor hose bib, as will replaced a leaking water line in one bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from MGT Service Heating & Air
Thank you for your review. we appreciate your time and business. We do apologize for any inconvenience we may have caused due to the technician being ill. thank you for your patience and we look forward to hopefully working with you in the future. Gretchen@mgthvac.com

Dennis D.
07/2015
5.0
plumbing
  + -1 more
Purchased and used 2 Angie's List Big Deals for $99.00 installation of toilet (toilet supplied by customer). Initially there was a little difficulty in setting up an appointment. We were not in a rush and toward end period of the deal validity period made an appointment for installation of both toilets. We had to cancel the appointment because the toilets had not yet been delivered on the date promised by the retailer (Toto toilets - great product). MGT Svcs was very accommodating and agreed to an appointment outside the deal period with no additional charge. They arrived on time (owner and son (son - helper)) and worked on one toilet at a time. The work was completed quickly. My husband was not able to be home but thought the valves might need to be replaced. I asked about this knowing it would be an additional charge. I was informed that they turned fine and were in good working order and it was not necessary. At end of job I was charged for the toilet rings - approx. $35 for both. We discussed it being part of the deal, he placed a call into the office and confirmed it was part of the deal. Informed there were deals with and without the toilet rings being included. I did not mind this needing to be confirmed. They took the two old toilets and disposed of them. They honored the deal, did the work neatly and quickly. I was satisfied with the work and would use MGT Svcs again.
Description of Work: Installation of 2 toilets - remove old toilets and install new toilets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from MGT Service Heating & Air
Thank you [Member's name removed] for taking the time to write your honest description of your experience with our company. We are addressing the staffing issues that we are having and we do apologize thank you and we hope to see you soon!

John B.
07/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Everything went well. I had used MGT in the past and found Tim to be professional and courteous. Would recommend MGT to anyone needing the services of a good plumber.
Description of Work: Made repair to section of baseboard heat. Installed new garbage disposer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from MGT Service Heating & Air
Thank you Mr. {member name removed} for your time and business. we appreciate you asking us to return to your home and provide you with service. we hope to see you again and have a great day!

Ira S.
07/2015
5.0
plumbing
  + -1 more
Arrived on time and successfully completed the work
Description of Work: Replaced the faucet in the stationary tub

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from MGT Service Heating & Air
We appreciate your time in writing your review and your kind words. Looking forward to hopefully working with you again!

Kenth F.
07/2015
1.0
plumbing
  + -1 more
Can't complete job, dishonest, unprofessional, having tantrum on the job. Must be 5 fail attempts to accommodate his time schedule, no communication. I would not recommend using this service to anyone.
Description of Work: Replace/seal leaky pipe.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$145

Response from MGT Service Heating & Air
Thank you for taking the time to write your review. I am quite confused as to what you are speaking about in regard to some aspects of your review - specifically 5 attempts to schedule and no communication. That is not true and I am concerned at the confusion to where you have stated we have had no communication. Neither the technician or myself are aware of what you are speaking about in regard to a tantrum. Not understanding the dishonest part. Definitely feel that you did not received any where the level of service that you were promised and expected. We do apologize for this and wish that we were more able to control the events of the past couple of months but this was not the case. I do sincerely apologize for your experience. Your refund will be to you by 7/17/15. Please let us know if there is any other way that we can help you.

becky J.
06/2015
5.0
plumbing
  + -1 more
He installed 3 toilets, checked the seal & gave us good advice about the problem, and checked our kitchen sink that was leaking. We are asking him to come back to install it because we were so impressed with him.
Description of Work: See below.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from MGT Service Heating & Air
we appreciate your kind words and you taking the time to write about your honest opinion of our company and your technician. we will see you soon and thank you for inviting us into your home.

Frederick F.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
Excellent! Did a minor repair at no cost... "no nickel & dime."
Description of Work: Checked entire AC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Amy S.
06/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Plumber came and had to go to the store to get items needed to replace drain. He got a phone call about his child (broke arm) and had to reschedule. He was very apologetic and said he would come back the next day around my schedule. He did come back the next day a replaced my drain and again apologized for the inconvenience. I am a mother of five so I do understand things happen. Everything works perfect and I would use him again when needed.
Description of Work: Changed pipe under kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Contact information

unknown, Lansdale, PA 19446

www.mgthvac.com

Service hours

Sunday:
10:00 AM - 3:00 PM
Monday:
10:00 AM - 4:00 PM
Tuesday:
10:00 AM - 4:00 PM
Wednesday:
10:00 AM - 4:00 PM
Thursday:
10:00 AM - 4:00 PM
Friday:
10:00 AM - 4:00 PM
Saturday:
10:00 AM - 3:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Wells and Pumps,
Ceiling Fans

FAQ

MGT Service Heating & Air is currently rated 4.6 overall out of 5.

Sunday: 10:00 AM - 3:00 PM

Monday: 10:00 AM - 4:00 PM

Tuesday: 10:00 AM - 4:00 PM

Wednesday: 10:00 AM - 4:00 PM

Thursday: 10:00 AM - 4:00 PM

Friday: 10:00 AM - 4:00 PM

Saturday: 10:00 AM - 3:00 PM

MGT Service Heating & Air accepts the following forms of payment: Check,MasterCard,PayPal,Visa
No, MGT Service Heating & Air does not offer free project estimates.
Yes, MGT Service Heating & Air offers eco-friendly accreditations.
No, MGT Service Heating & Air does not offer a senior discount.
Yes, MGT Service Heating & Air offers emergency services.
No, MGT Service Heating & Air does not offer warranties.
MGT Service Heating & Air offers the following services: Heating, Hot Water Heater & Air Conditioning Installation, Repair & Replacement. Boilers, Heat Pumps, Furnances, Plumbing Repairs, Service &Installation.
Clearing of Main Drains Water Service Replacement Service or maintenance on oil heating units

Contact information

unknown, Lansdale, PA 19446

www.mgthvac.com

Service hours

Sunday:
10:00 AM - 3:00 PM
Monday:
10:00 AM - 4:00 PM
Tuesday:
10:00 AM - 4:00 PM
Wednesday:
10:00 AM - 4:00 PM
Thursday:
10:00 AM - 4:00 PM
Friday:
10:00 AM - 4:00 PM
Saturday:
10:00 AM - 3:00 PM