Janville Roofing & Siding

Janville was recommended by a roofer I had previously used who was no longer in business. Made appointment with Janville weeks in advance to come to house to estimate job. Was told by office that there would be a $300 minimum charge which I did not have problem with. Stayed home from work to meet representative. On day of appointment, received call that was was unlikely that anyone would be able to come out. Was told someone would call back later that day with update/reschedule. No one ever called back. I left message that evening seeing if they would reschedule, they still have not returned call (4 days). Extremely poor customer service. Would recommend not using them since, if their work is anything like their customer service, they'd probably do a lousy job.

Jeff was on time, informative and professional. He volunteered that my roof was in great shape and the issue was so minor that what I was currently doing would suffice until a new roof was need in the distant future. I elected to take his advice. There are not many contractors that tell you things are fine as they are and that you don't need their services so I consider this to be one super stellar company.

Could not have gone any better. Men came early on the day they had said they would start. They worked a full day and came back early the 2nd day. They were able to finish that day. The work involved removing some rotten plywood and installed new plywood on our sunporch. I was very pleased with their work.

Never got to find out. Front office staff screwed up the consultation and sent the wrong person. When I tried to get the right person out, I got blown off like my business was of no importance to the company. I took this as a sign of what work might be like. I went elsewhere.

Jeff came out to assess the water leak in the master bedroom that occurred after a recent storm. He went up on the roof and determined that water came in through the roof vent and leaked through the attic into the master bedroom. We talked about the fact that we hadn't had this type of damage in the 10 years we've been in the house - not even Hurricane Sandy. He recommended that I do nothing until we replace our siding (we plan to do so in the next year or two). I was completely impressed by his honesty and the fact that his recommendation to do "nothing" would not result in a sale for him today. This solidifies my loyalty to the company (he'd done work for us in the past and I will definitely work with him again in the future)..

They did a terrific job on my parents house. They were very responsive and professional. My parents said they would definitely recommend them.

They did a super job. We may hire them to replace our roof when it needs it in a few years.

Jeff from Janville came out to do the estimate, he gave me a fair estimate for the work to be completed. While he was at my house, I mentioned that I had a small roof leak, and he went onto my roof, saw that I had some cracks around my vent pipes and sealed them for no charge (Amazing Service). Once I decided to select them for the window job, Jeff came out again with one of his guys to measure all the windows. A few weeks passed while the windows were ordered, then I got a call to schedule the install. They workers that came out were professional and courteous and were indeed true craftsmen. They installed the windows in a single day, and came back the next day to trim them. The trim work done was absolutely beautiful, but unfortunately did not comply with the HOA regulations. The HOA told me that they needed to be redone. Jeff did not hesitate and sent the workers out for a third day to re-do the trim to be in compliance with my association. I was not charged for the additional effort. While they were at my house I asked if they could perform a vinyl siding patch on an area of my house that I just had work done on. Jeff found an exact match for my 15 year old siding and the guys installed it the same day. They noticed that the small wall where the patch was did not have any house wrap under it, so they took it all down and did it properly. There was only a small additional charge added to my total for that work. I highly recommend this company. I cannot give them enough praise for making my difficult dealings with the HOA easy to handle.

I am VERY pleased with my recent experience with Janville. A water stain had appeared on the drywall ceiling in my family room after a day of heavy rain. A call to Janville resulted in a timely visit from Brian who diagnosed the problem to be due to a bad seal in one of the skylights. (Note that the roof and skylights are 14 years old and were NOT installed by Janville) Brian repaired the seal and applied caulk to some other suspect areas. We have had significant rain since the repair was made and NO MORE LEAKS. Janville will get the call anytime I need roof work done in the future.

These guys were excellent. They took down a couple layers of shingles and put up a thirty year dimensional roof for a competitive price. I gave them measurements for adding an exhaust vent for a bath fan, and they hit the location right on, though my measurements didn't take the roof slope into account. Clean up was thorough (my mower never hit a nail), the roof looks great, and I'm very satisfied overall. Jeff is easy to talk to and knows his stuff. Highly recommended. Full disclosure: Jeff's mother and my mother know each other. However, I never met Jeff (before the job) or Jeff's mother (ever), and I did shop around for roofers before settling on him.

We are very pleased with our new roof on the house and garage. Thank you Janville.

Exceptional is the best way to descrbibe Janville. Professional service at a fair price! You will be pleased with your entire experience with Janville from the owner to the foreman and the entire crew. Janville is the perfect example of quality from a local business. Thank you Jeff. And you wont be dissapointed.

Work went well and the roof looks great. There were some delays in getting started due to the great deal of hurricane damage to roofs throughout the area. However, we had the temporary repairs done to the damaged areas so this was not a large concern. Ultimately the job was completed quickly once they got there and the quality and workmanship was quite apparent.

The work was nicely done, the crew cleaned up after themselves, and the cost was reasonable. The work on the dormers and plumbing vent was tricky because the previously-done work posed some problems such that the job wasn't completely straightforward, but this didn't result in any change-orders or additional cost beyond what was quoted. I would definitely use this company again.

All materials were supplied as I chose, work done as I scheduled. workers were polite, neat, and clean. best news is no evidence of any moisture issues, and house looks great.

The job went beautifully from first contact to completion. Jeff Dawson, company owner, was knowledgeable, polite and completely professional. I enjoyed working with him and felt I could trust his judgement. The roofers who did the work were also quite professional, hard-working and on the ball. Everything went according to plan and schedule in spite of repairs needed to the garage roof. The new roof and gutters are great, installed just in time for hurricane Sandy.

They got back to me really well and it was nice. The guy came out did an estimate. They are very cooperative, gave an estimate very quickly and they seem very good but we didn't go with them. We appreciated the cooperation and how quick they got to us.

Owner repaired all issues i had with the job.

We have used Janville Roofing & Siding before, and he is absolutely excellent. His price was a little higher than that of the contractor we went with, but I was very torn between the two of them. The price definitely made the difference. I would tell anyone to give them a try. He went a little above and beyond: he did us a favor when he came out. He cut down a piece of siding that was hanging like the Sword of Damocles over our cars and our driveway that we wouldn't have been able to do. He just went out there, got his ladder out and took care of the problem. He is very punctual and responsive.

They came out and gave us an estimate and we called back to say we were ready. They said they'd give us a call to schedule. We got a call on a Saturday afternoon asking if it was okay to come out that same day, since another job was finishing up. We were glad to have them out so quickly. He did as expected and they charged accordingly.

I go in the office at Janville Roofing & Siding frequently. They are real good to deal with and provide good attention to their customers.

Janville Roofing & Siding were timely when they came out. Their price was lower than some of the others. The experience was great.

They did a thorough inspection of roof. Replaced needed shingles. Checked and repaired seals around vent pipes, colars, etc. job went fine. Janville is quite efficient in scheduling appointments, punctual in showing up, and thorough in their work. They even searched for and found shingles that closely matched our color & style, which is no longer produced.

Mark came out and he was a really nice guy. We have a pergo off of the back of our house. He was very frank and honest. He said that he does not do that kind of work and recommended some people to us. He gave us an estimate on the roof and he was honest and open about that. The difference was price. He is a very high candidate for at least a call back.

The quote was delivered in a reasonable time but without the brick painting. It also didn't include some of the details we wanted like new slider, upgraded siding, cedar-like siding on the front, band boards, etc. It wasn't possible to compare the quote because it was missing the details that were important to us. We weren't looking to keep the same look we had, we wanted the house to look much different in the end and make the house more functional for us. The guy was nice but the details were important. Plus the price he quoted was almost identical to the contractor we went who included the details Janville's quote was missing. I was disappointed. I drove by their location many times and it impressed me.