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ABL Appliance Service

Appliance Repair, Hardware & Home Improvement Stores, Appliance Repair - Small

About us

ABL Appliance Service is a licensed & insured appliance repair company serving all of Southeastern Pennsylvania: Lehigh Valley, Reading, Pottstown, Main Line, Metro Philadelphia and Delaware Valley Area. Our appliance repair technicians are highly-experienced, professional & factory-trained. We have many years of experience providing top-quality service for all residential and commercial appliances including High End Brands of appliances. We offer SAME DAY, EMERGENCY appliance repair services. All of our trucks are stocked with factory-brand parts so you never have to wait for service

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Expert Appliance Repair on all makes and models: Refrigerators, Ice Makers, Freezers, Washers, Dryers, Dishwashers, Ranges, Cooktops, Wall-Ovens, Microwaves, Garbage Disposals, Trash Compactors and Air Conditioners

Amenities

Senior Discount

additional $10 seniors & military discount

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

3.210 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
30%
4
10%
3
20%
2
10%
1
30%


Rating CategoryRating out of 5
quality
3.2
value
3.0
professionalism
2.8
responsiveness
3.3
punctuality
3.8
Showing 1-10 of 10 reviews

Joanne R.
12/2018
1.0
appliance repair
  + -1 more
Two error codes came up on our Maytag Maxima Front Loader washer; it wouldn't finish the cycle; we called ABL and Don came to our home 8/6/18; he tested washer; he claimed washer was working "fine"; he charged us $69 for a service call. After he left error codes came up again; unit malfunctioned; then he returned on 12/3/18 he charged $100 deposit for parts; then $255.10 for an evaluation/diagnosis to replace a water inlet valve and a pressure switch. The same error codes came up again a couple of months Then it didn't work so he had to come back to replace them again. He stated parts are only warranted for 90 days. (TOTAL WAS $649.10 TOTAL) In May 2019, we are now out $649 AND HAD TO BUY A NEW WASHER FOR $650 FOR THE SAME PRICE FOR A WORTHLESS REPAIR. My husband feels the parts did not rectify the malfunction. He hesitantly gave only a $69 refund for the 1st repair visit, after demanding it from him. Parts were warranted for only 90 days so we are out of luck. DO NOT USE THIS REPAIR COMPANY. WE GOT RIPPED OFF!!!!!!!
Description of Work: Washer repair

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
2.0

$649

Mel B.
09/2016
1.0
home improvement stores
  + -1 more
They sent a guy out. He looked at the washer for about 5 minutes. He took off the panels and he turned it on. He watched the tumbler spin around for 10 minutes then he said, "it's a very complicated job. A log of work. You're better off buying a new washer." He charged 70 bucks. The whole thing was a joke. It was clear when he got here, he really didn't want to do anything. He really wasn't interested. He wanted to leave and go wherever it was he was going. It was a fiasco. I was amazed when he asked me for money. I would only use them again if the toilet bowl is stuck.
Description of Work: They worked on appliances.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro

Harriet C.
07/2013
3.0
appliance repair
  + -1 more
Called on 7/2 to request repair. Repair scheduled for 7/5 between 8 and noon. No one called to give us exact time so we called and were told tech called off so we rescheduled for 7/8. Tech called on 7/8 and asked for model # of dryer and said he would need to get the part and schedule a repair time later that week. Called the office and asked why we still had no dryer when this was all handled last week and the office said they won't pre-order a part so we'd need to wait for tech to get it and fit us in his schedule. It shouldn't take more than a week to get a dryer part replaced. Very disappointed with the way this was handled. The tech did a good job fixing it but communication is very poor between customer, office and tech.
Description of Work: Fixed maytag dryer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0

$288

Kristy B.
01/2013
3.0
appliance repair
  + -1 more
Updated: did not like technician but office staff were good in coming up with resolution. I would not use this company again. They came out first in October and I spent $300 on a timer that supposedly needed fixed because it wasn't turning off. It was a huge fire risk and I just wanted it fixed. It didnt end up working and the guy said it was a defective manufacturer part. He came out again today and said the heater was now broken and needed to be replaced too. Really? The previous 2 times he was here he didn't see that. So even though I was told there wouldn't be any additional charges I now had to pay $90 for a heater. I should have just bought a new dryer. I sure hope it works. Also, he was not the least bit friendly or professional.
Description of Work: Dryer wasn't turning off and installed a new timer and heater.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
5.0

$400

Ila P.
08/2012
2.0
appliance repair
  + -1 more
Mechanic came and give me estimate about $285. when i asked how much is labor and part. He said they just have flat rate labot depending on work. It onlu took him 30 minutes to fix. He charged me $285. Specially when they see a lady, they all try to rip off.
Description of Work: I will not recommond this company to anyone.. They are very expensive. Their labor charge is $175. It took only 30 minutes for mechanic to fix the problem. They do not have set price for labor. They charge whatever they want.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$285

joe F.
01/2012
5.0
appliance repair, small appliance repair
  + 0 more
I came home from work to discover my fridge completely dead,i logged on to Angies list and picked the highest rated appliance repair company,to my suprise they said " we dont service LG appliances"...so i picked the next company on the list and called ABL,also an A rated repair company,they had some one available to come over within the hour,trouble shoot and give an estimate and repair the fridge 2 days later after having to order the part...fantastic !
Description of Work: replaced circuit board on my refridgerator.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Daniel D.
12/2011
1.0
appliance repair
  + -1 more
My washer has been leaving my clothes soaking wet after the spin cycle is finished. I contacted ABL and they sent out someone. When I heard a knock on the door I answered it, and the repairman (he said his name was Larry) was talking on his cell phone. I held the door open thinking he'd hang up and come in, but he just stood in the entrance and kept on talking for a couple of minutes while I stood there holding the door open. (Tip: finish your call before you knock on the client's door!). I showed Larry the washer and he put it on spin cycle while putting his pen in the lid lock so he could watch it spin. It spun very fast, He put his hand on top of the agitator while the drum was spinning and 5 seconds later he said, "You see that, that's not supposed to happen." I had no idea what he was talking about, but I know the agitator does not spin during the spin cycle! Larry told me that the transmission needed to be replaced and parts and labor would cost $395.00 plus tax. So he had not inspected the washer apart from watching the drum spin. He had an "I don't give a rat" attitude and I felt like something was fishy. I told him "Well that's not going to happen" and I wrote him a check for the estimate and sent him on his way. I had another service come out later that day and they told me there was probably nothing wrong with the washer. The old, sagging wooden platform the washer was on needed to be removed so the washer could be firmly planted on the ground. This tells me that Larry was either incompetent or a hustler or both. This is the first and last time I'll use ABL. I am going to create an evaluation for the other repair service as soon as I am finished with this one.
Description of Work: I needed an estimate and possible repair for my clothes washer -- a top-loading 12-year old Kenmore.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$60

Michael S.
11/2011
5.0
appliance repair
  + -1 more
The service man arrived on time, checked out the problem, told us how to fix it because the refrigerator first needed to be defrosted, chargd us a very fair amount, and then left telling us to call him if we still had a problem.
Description of Work: The water from our self defrosting refrigerator was not draining out and was remaining inside the appliance. The service guy showed us how to clear the lines ourselves because the refrigerator would first need to be defrosted and it would cost us a lot less if we did it. He was very friendly and professional and we would definitely hire him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Eric E.
11/2011
4.0
appliance repair
  + -1 more
The work was completed and the dryer operating when the technician left my house. However, the technician was rude and left the work area a mess when complete. I would be hard pressed to use ABL again based on the technicians professionalism.
Description of Work: Kenmore dryer was not operating. Called about 5 service companies (Sears being the poorest in customer service) and ABL was able to get to my house in 24 hours and in the time frame I requested. The dryer required a new drive belt and the replacement was made during the visit.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$200

Jason A.
02/2011
5.0
appliance repair
  + -1 more
They came when they stated and were very polite and courteous. The technician came and did a very thorough investigation, answered all my questions, and was very patient. We estimated how much to fix one ignitor in the future as it is starting to go but will still work. He also gave us a work around for our problem. If our ignitor goes out in the next 90 days they will apply our service charge to the cost of the repairs.
Description of Work: Called ABL for problem with our Jen Air gas range ignitors. The ignitors were not turning off.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

    Contact information

    Serving all of South Eastern PA, Lansdale, PA 19446

    www.ablappliance.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Hardware & Home Improvement Stores,
    Appliance Repair - Small

    FAQ

    ABL Appliance Service is currently rated 3.2 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    ABL Appliance Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, ABL Appliance Service does not offer free project estimates.
    Yes, ABL Appliance Service offers eco-friendly accreditations.
    No, ABL Appliance Service does not offer a senior discount.
    Yes, ABL Appliance Service offers emergency services.
    No, ABL Appliance Service does not offer warranties.
    ABL Appliance Service offers the following services: Expert Appliance Repair on all makes and models: Refrigerators, Ice Makers, Freezers, Washers, Dryers, Dishwashers, Ranges, Cooktops, Wall-Ovens, Microwaves, Garbage Disposals, Trash Compactors and Air Conditioners

    Contact information

    Serving all of South Eastern PA, Lansdale, PA 19446

    www.ablappliance.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day