K3 PLUMBING HEATING AND AIR

This company is horrendous! They are clueless in their field. They charged a fortune for a new heating AC unit and didn't even install it properly. It broke down right after they left. They came back out and added refrigerant. Then it kept icing up. They couldn't even fix it and even Kevin Herb admitted that his guys did a shotty job. Nice friend I had to screw me over like that. That was the start of my problems that have been going on for three years now. I have had to hire 3 other companies and have spent a fortune to try and fix the mess K3 made. I've probably spent another $5,000 fixing a brand new Luxaire system. I would stay far far away from K3 and Kevin Herb. They're scam artists!!

K3 are crooks. They tried to take advantage of my elderly parents. We had them out to certify the HVAC unit. They guy took the cover off and said, "I need to stop right here. You have mold and it's so bad that I cannot certify the unit." He actually turned the unit off in the middle of winter because "he was obligated by law" and then in a 'wink-wink' fashion showed my father how to turn it on when he leave. The next day my parents received a quote from K3 for over $6,000 for a new unit. My parents were ready to move forward with this when I put the break on it. Instead we brought out a mold remediation company to inspect the unit. And guess what? NO MOLD. K3 was about to steal over $6,000 from my elderly parents for a new HVAC that they did not need. We told K3 that there was no mold and they were so surprised. They came back out and finished the certification at no additional charge. Stay away from this company. Their goal is to always tell you that you need a new unit.

Avoid this sloppy and unprofessional company at all costs. In 11/14 K3 (licensed in Pennsylvania to Kevin Herb) installed the AC unit in a house we bought in 05/15. When summer came, the unit did not work. The unit leaks freon at such a rapid rate that it is empty within three weeks. Two other reliable AC companies have come out and both say that the installation was very shoddy. K3 will not even come look at the unit without a $125 fee. They claim that the warranty has run out and now they have stopped answering my calls. I am still waiting a call back from the mysterious "owner" of the company. Update: After the unit began freezing up, I left multiple messages with K3 and wrote three emails to them. They have refused to respond to me in any way. After only two brief phone conversations with an employee, he had the the nerve to threaten to turn me in for harassment. It is no wonder that the only location information for this company is a PO box. Finally, while this may seem insignificant to some, I find it highly offensive that the name of the company is effectively KKK.

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Everything was done in a professional manor. I will highly recommend this company to family and friends.

Kevin came out at 10PM on a Sunday night to one of my rental units. The temp outside was about 20 degrees and the third floor bedrooms were about 40 degrees. he came out and found the problem almost immediately. Fixed it and the heat was on instantly. Thank you Kevin.