About us
Services we offer
Amenities
Accepted payment methods
Reviews
5.03 Reviews
Showing 1-3 of 3 reviews
Cathy K.
06/2016
appliance sales
+ -1 moreunknown
Description of Work: Treated exterior of home for yellow jackets and ants.
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|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Patricia W.
02/2013
fireplaces
+ -1 morePaul and his helper (I forgot to ask his name) came and placed black tarps throughout the area they would be walking on and working at fireplace insert. It was raining outside. They serviced our Vent Free Gas Unit Fireplace insert and cleaned the dirty pilot light. It works great now. They were very professional and friendly. We appreciate their services very much. Now we can enjoy the fire once again. We would highly recommend Stermer Brothers Stoves & Spas without hesitation and would definitely use them in the future.
Description of Work: Called for service on our Vent Free Gas Fireplace insert. It would not stay lighted after initially turning it on. We had never had the unit serviced as we were unfamiliar with inserts. People who owned our home previously had installed it. I called Stermer Brothers and Paul and his helper arrived promptly at agreed time 8:00 am this morning, February 27, 2013.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
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Yes, I recommend this pro
$157.94
Brien M.
02/2010
fireplaces, gas logs
+ 0 morePaul is very professional. The staff at their store are a little stiff but very knowledgeable. After purchasing this insert from a different dealer a number of years ago and putting up with their terrible service and attitudes I contacted Stermer and Paul has been here on two separate occasions for problems with this stove and has repaired it both times. He calls if he is running late & even called to show up early on the second occasion. I also purchased a Vielux high end gas grill from Stermers after getting to know them. Great service and fair prices.
Description of Work: They replaced a worn out fan/blower in my Vermont Castings gas insert. They had previously identified a defective thermo coupler and replaced that.
| Rating Category | Rating out of 5 |
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| value | |
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| responsiveness | |
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Yes, I recommend this pro
$300
Contact information
1330 Harrisburg Ave, Lancaster, PA 17603
stermerbrothers.comService hours
Friday:
10:00 AM - 8:00 PMSaturday:
10:00 AM - 4:00 PMLicensing
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Fireplaces,
Appliance Sales and Installation,
Gas Logs,
Chimney Caps
FAQ
Stermer Brothers Stoves And Spas is currently rated 5 overall out of 5.
Friday: 10:00 AM - 8:00 PM
Saturday: 10:00 AM - 4:00 PM
Stermer Brothers Stoves And Spas accepts the following forms of payment: American Express,Discover,MasterCard,Visa
No, Stermer Brothers Stoves And Spas does not offer free project estimates.
Yes, Stermer Brothers Stoves And Spas offers eco-friendly accreditations.
No, Stermer Brothers Stoves And Spas does not offer a senior discount.
No, Stermer Brothers Stoves And Spas does not offer emergency services.
No, Stermer Brothers Stoves And Spas does not offer warranties.
Stermer Brothers Stoves And Spas offers the following services: Fireplace inserts, fireplaces, gas log sets, green products, outdoor products, stoves, grills, tailgate grills, spas, zippo lighters, penn state gifts, unique gifts, chimney and hearth supplies & accessories.
Contact information
1330 Harrisburg Ave, Lancaster, PA 17603
stermerbrothers.comService hours
Friday:
10:00 AM - 8:00 PMSaturday:
10:00 AM - 4:00 PM