Mister Sparky Electric

It was very easy to schedule and their professionalism was fine. The pricing was strange. They price things per job not per hour. The prices were high with them.

He was very professional and I had no problems with the communication or quality of work but was just stunned at how much it cost.

They were very prompt and did a fine installation job.

Details above!!!! I only got three light switches replaced for a total bill of $280. Ridiculous rate for minimal work. Do these guys do brain surgery in their space time? Please contact me if you have any questions, I have the receipt to show you that confirms this entire rant. Do not use this service. I was very much taken advantage of by this coupon.

Guy was great...friendly, professional, helpful.....then he told me price after all work done (only was there maybe 2 hrs)No problems encountered when installing lights. Cost: approx. $800.00!!! Seriously, AND I had a special deal!! I had him speak to his boss. He did get price decreased for me, but why did it have to go like that? Good reviews. Good guy, BUT the prices are toooo steep!!

It was a pretty routine process. The technician was on time, very professional, and did a quality job. However, I disliked that he tried to sell me on additional services that seemed unnecessary, and the price was much higher than I anticipated.

Very professional and courteous. Discounted offer ended up being same price as non-discounted estimate provided by local contractor, however, so there was no savings benefit. Technician offered various monthly maintenance service plans at end of visit.

It took two trips and I had to buy a special contract to get the price I did or it would have been even more money. The man was very professional and I don't blame him for the high cost.

Went very well. Electrician was very punctual. He did what I expected him to do. Replaced fixture with a much better one. Everything was completed in a professional manner. I was very satisfied with his work.

Excellent , service was professional and well done.

Went good. Came to inspect problem and had another worker there in 30 mins. to replace all breakers and panel in a couple hours.

This is a provider where you get what you pay for, professionalism.

We had purchased a big deal for the service, and it worked out okay. The issue that we had was that they didn't say that there would be an additional charge for them to come to our house, and so we were already down that much on our big deal amount. The person who came out was very nice, and it wasn't his fault. We just think the coupon was misleading. We purchased the big deal for 99 Dollars, for 300 Dollars worth of service, and when they came out, we were left with only 200 Dollars, as they charged us 100 Dollars to come out. The guy who came out was very personable, and professional.

On time, for both the estimate and the job. Polite, clean, professional. Initially gave high estimate for "top of the line" repair, but since I didn't need all the bells and whistles, the price was reduced to an affordable amount. done in approximately five hours.

They were quick to respond and set up an appointment. The technician showed up on time and did a thorough inspection. I paid $73 for travel, which I was not ware of. I had to email them to get the report. When I first called to get it, I was told to use the estimate as the report, but since I am selling the house, I do not think the bank would accept. Overall, it was good experience, but there were those couple of things they could improve on.

My main reason for calling Mr. Sparky was to have the 110 amp service lined repaired. Not being able to get that accomplished without was a major disappointment. The service tech said there was a $70+ service call fee. I told him that the scheduler had waived that fee when I reminded him that this was an Angie's List Big Deal coupon job. He had to call the business owner to confirm this was so. The fee was in fact waived. Dealing with the scheduler was a bit disquieting. While he was very polite and made every effort to be responsive, I had the feeling that I was dealing with a Call Center in India. There were frequent delays while information was retrieved and the person on the phone sounded like he was reading from a canned script. No big deal, just not what I'm used to when dealing with local repair services. We agreed to a 9am-2pm service call window the next day, which is actually today. At 7:30am we were awoken by a staff member from Mr. Sparky asking if it was OK to come right now, as they'd had a cancellation. Unfortunately, my wife works 'til midnight and often doesn't get to sleep until after 1am. So the early morning call was disruptive. This may seem petty, but my wife's a nurse and she needs and treasures her sleep time. The business model of Mr. Sparky is very reminiscent of Remco. Both companies have high service call rates and sometime during the visit they will ask to do a complete home inspection and then hit you with some outrageously expensive list of things that just have to be fixed right away. Both companies have and push a membership program where you get a discount on services if you're a member. Both companies charge by the job, and not time and materials, making it very difficult to accurately gauge whether you're being treated fairly or not. Needless to say I was very disappointed in the overall Mr. Sparky experience and have no plans to continue a relationship with them. Note: Ben, the service tech was prompt courteous and outgoing. He did a first class job of installing the ceiling fan light kit.

Mister Sparkey showed up to do the work, however the utility company held up the project when they found a problem with the service lines to the houses in my area. After waiting a couple of months for the utility company with no results, Mister Sparkey changed out the circuit panel but sill has to wait until the utility company responds before they can complete the work. Mister Sparkey offered to do some extra work at the house (installed smoke detectors) that was unexpected and appreciated. I will use them again as long as the price is competitive.

We've had no shorts or other problems since that time.

Mr. Sparky was on time, friendly and got to work on the tasks. He also gave an estimate for additional work to be done.

When I Spoke with someone at Mister Sparky to set this appointment up i was told that the engineer would arrive within a four window 8 to 12 but i asked if he could be here at 8 so i could get to work after the installation and i was told yes. The engineer from Mister Sparky was Ben and he arrived at 8 as I was told he would. He looked over the breaker box and then explained what he would be doing. Ben did tell me that it was recommended that a separate surge protector be installed on the air conditioning outside the house and that made sense so I agreed. When Ben finished with the installation of both surge protectors he showed me the work and told me how the surge protectors worked. Last summer there was a lightening strike nearby that burned out my garage door opener and I am glad I don't have to worry about that again.

Perfect, he was nice, polite clean, and seemed to know what he was doing.

I feel I gave a review do not always have time to answer they did what I called for

During the initial whole house inspection, Ben Smith from Mister Sparky, discovered that the outside wires and cover over the wires leading into our home (running from the top of the side of our house down to the power box) had dried out through the years and had split open exposing frayed wiring. Ben explained the danger of this situation. Upon his inspection of our junction/fuse box he explained that it was now obsolete. It was the original fuse box when the house was built. Ben was very thorough explaining the repairs required and also the different procedures and payment options to complete these repairs. Ben also explained protection policies for electrical and plumbing work we could purchase. He explained these options were entirely up to us and he applied no pressure to purchase them. We contracted with Mister Sparky to have our electrical issues repaired due to our experience with Ben Smith. Ben assured us he would be the electrician to do the repairs. Good! Because my husband and I were so impressed with Ben's professionalism that we did want him to do the repairs. Ben returned a few days later with an associate. Dustin I think was his name. Both were very professional and courteous. Ben explained what they were doing prior to turning off the electric to the house and each step they were doing in order to keep us informed in the process. They removed all of the worn exterior cover and wiring and replaced with new up to code products. They also removed our old fuse box and installed a new up to code one with additional fuses should we want to add additional lines in the future. After this installation they went through the entire house checking all outlets and lighting to ensure everything with working correctly and carefully marked the proper locations in the fuse box. Grounding rods were also driven into the ground. All debris was cleaned up after the completion of all work both outside and inside the house. Covers were worn over their shoes also at all times when inside to ensure cleanliness on our carpets and floors. Bottom line is this. Ben Smith of Mister Sparky performed excellent electrical work on our home. We would not hesitate in the future to use Mister Sparky again and will request Ben Smith as our electrician/technician if we want any additional work done.

The service turned out very good. They were very thorough, and they explained everything to me.

After I paid for and printed out the coupon from Angie's List , I called Mister Sparky for an appointment. the receptionist seemed unaware of the coupn offer, but I made it clear that we wanted 5 outlets replaced for $99 total, per the coupon. She set up the date . The electrician showed up on time, was presentable, polite , and said he had no problem with any of the outlets we wanted to have replaced. He did the job efficiently (and "speedily"). The problem came when he presented a bill and said that , while the outlets replaced would be $99, we would also have to pay $74 for the service call. When we disputed this, he made several calls to the office. At one point he said that the coupon did not say there would not be an additional cost for the service call. We refused to pay the service call fee and, after an additional call, he said his boss agreed that, since the language of the coupon was unclear, we would not have to pay the $74. We thanked him for his good work and he departed. We feel strongly, that future coupons should make it very clear that service call or other fees, in additon to the advertised offer, may apply. We were troubled that we had to pay for the coupon before getting all of the details from the provider. Finally, the receptionist should be aware of the coupon offer and any extra fees, especially when the caller has said they want to pay only what the coupon offered.