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Merry Maids of Lancaster

House Cleaning


Services we offer

WEEKLY CLEANING. ALL ROOMS-DUST PICTURE FRAMES, KNICKKNACKS, CEILING FANS, LAMPS, FURNITURE, WOODWORK, SHELVES & BASEBOARDS. REMOVE COBWEBS. VACUUM CARPETS. WASH & DRY HARD-SURFACE FLOORS. VACUUM FURNITURE, INCLUDING UNDER ANY CUSHIONS. EMPTY & CLEAN ASHTRAYS & WASTEBASKETS. KITCHEN-CLEAN APPLIANCES, COUNTERS, CABINETS, TABLECHAIRS. CLEAN, SCRUB AND SANITIZE SINKS. CLEAN AND SANITIZE COUNTERTOPS AND BACKSPLASHES. BATHROOMS. SEE WEBSITE FOR FULL DETAILS.

Reviews

4.38 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
25%
3
0%
2
13%
1
0%


Rating CategoryRating out of 5
quality
4.1
value
3.6
professionalism
4.4
responsiveness
4.2
punctuality
4.9
Showing 1-8 of 8 reviews

Jeanette M.
09/2017
5.0
house cleaning
  + -1 more
They were fantastic. They did an excellent job and the girls were really nice. They worked the whole time and stayed about 15 minutes longer in order to get the job done. I would use them again and recommend their service.
Description of Work: I purchased a deal for $120.00 for 4 hours of housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

michelle G.
09/2015
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

STACEY A.
05/2014
5.0
house cleaning
  + -1 more
The fact that my mother-in-law was happy about was they cleaned the blinds and she didn't expect that. I like the customer service. The girl who I worked with me to set this up was very phenomenal. She was fabulous. She made it very easy. My mother-in-law was thoroughly impressed.
Description of Work: I used the housecleaning service of Merry Maids of Lancaster.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Jennifer J.
04/2014
4.0
house cleaning
  + -1 more
I have used Merry Maids for about 5 years off and on and have typically been very satisfied. They are very expensive, but I always felt confident in their timeliness, professionalism and coming home after a cleaning day was a real treat! In January of this year we switched from bi-weekly to weekly service and ever since the service has gone down hill. The professionalism when contacting the office is lacking and the quality of the cleaning is less than wonderful. When we switched we were given a hard time about scheduling and made to feel as though we were an inconvenience....when we were doubling our business. I have always been very flexible about days of the week, but needed the service done before my toddlers nap time at 1 PM. That was a difficult hurdle. Then I called to cancel service one day because we had no power and the owner snapped at me that they'd already contacted all of their customers to tell them that they would not be out. I had tried to be proactive and she was very rude to me. The last straw was today when they showed up late without calling and when I got home they did not acknowledge me. When I had the same team all the time I never had a problem but for some reason weekly service is above their capabilities and we have to move on.
Description of Work: Weekly cleaning service.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0

$119

Sandra A.
11/2013
2.0
house cleaning
  + -1 more
We used the service for about 2 years. Although it started out satisfactory, in the last few months, the service declined greatly. I had to constantly remind the cleaners to vacuum under furniture and not just around it. Same with cleaning on countertops. Please move the toaster, coffeemaker and clean behind them. Dust the furniture, dust the top of the refrigerator. Finally decided to terminate service.
Description of Work: Weekly housecleaning

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0

$95

Deena H.
07/2013
4.0
house cleaning
  + -1 more
I was very pleased with the job. I took care of the heavy cleaning along with help from my husband.
Description of Work: I had them just do simple cleaning when I was still working full time. Dusting, vacuuming , bathroom & kitchen.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro

Mary M.
11/2012
5.0
house cleaning
  + -1 more
Very professional estimate.
Description of Work: I received a detailed estimate for weekly house cleaning. The weekly charge was very reasonable; however, the initial cleaning charge was outrageous. I went with another company that offered similar services and rates with a much more reasonable initial cleaning charge.

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charles R.
06/2012
5.0
house cleaning
  + -1 more
They did a great job and I would use them again.
Description of Work: I used Merry Maids for housecleaning.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

    Contact information

    1525 Oregon Pike #601, Lancaster, PA 17601

    www.merrymaids.com

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    Merry Maids of Lancaster is currently rated 4.3 overall out of 5.
    No, Merry Maids of Lancaster does not offer free project estimates.
    No, Merry Maids of Lancaster does not offer eco-friendly accreditations.
    No, Merry Maids of Lancaster does not offer a senior discount.
    No, Merry Maids of Lancaster does not offer emergency services.
    No, Merry Maids of Lancaster does not offer warranties.
    Merry Maids of Lancaster offers the following services: WEEKLY CLEANING. ALL ROOMS-DUST PICTURE FRAMES, KNICKKNACKS, CEILING FANS, LAMPS, FURNITURE, WOODWORK, SHELVES & BASEBOARDS. REMOVE COBWEBS. VACUUM CARPETS. WASH & DRY HARD-SURFACE FLOORS. VACUUM FURNITURE, INCLUDING UNDER ANY CUSHIONS. EMPTY & CLEAN ASHTRAYS & WASTEBASKETS. KITCHEN-CLEAN APPLIANCES, COUNTERS, CABINETS, TABLECHAIRS. CLEAN, SCRUB AND SANITIZE SINKS. CLEAN AND SANITIZE COUNTERTOPS AND BACKSPLASHES. BATHROOMS. SEE WEBSITE FOR FULL DETAILS.

    Contact information

    1525 Oregon Pike #601, Lancaster, PA 17601

    www.merrymaids.com