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Custom Plumbing & Heating

4.9(
11
)

Plumbing, Kitchen and Bath Remodeling, Water Filtration and Softening,

... +7 more

About us

Servicing our customers since 1993.Master plumber #77. We have four safe and courteous plumbing mechanics. Custom Plumbing offers a 30 day billing period and we accept all major credit cards. 24 hour emergency service at regular rate.

Business highlights

31 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing – Sewer Services, Drain Cleaning, Sewer & Water Line Replacement, Water Heaters, Water Pumps, Water Fountains, Water Softeners, Gas Pipe Repair & Installation, Faucets, Garbage Disposals, Dishwasher Installation, Bathroom Remodeling, Air Conditioning, HVAC, Furnace and boiler repair.

Services we don't offer

Appliance Repair.

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.911 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
9%
3
9%
2
0%
1
0%
Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
5.0
punctuality
4.8
Write a review
Showing 1-11 of 11 reviews
Kerru S.
10/2019
5.0
plumbing, water softeners
  + 0 more
Barry saved me money by refurbishing the current system versus buying a new one. Barry & his team provided excellent service in a timely manner at an affordable price. I highly recommend him to anyone looking for a fair & knowledgeable plumber.
Description of Work: 29 year old water softener needed repaired.
Rating CategoryRating out of 5
Yes, I recommend this pro
Heather E.
04/2018
5.0
plumbing
  + -1 more
It was so easy to work with this company, I will definitely call them in the future for all of my plumbing needs.
Description of Work: Shower water temp needed attention
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Geoff K.
01/2018
5.0
plumbing
  + -1 more
Barry is very professional and they do a great job at a fair price!
Description of Work: They replaced two shutoff valves for me.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Carl R.
02/2017
5.0
plumbing
  + -1 more
Very well. It was a difficult installation because furnace ductwork obscured the area. However, Chris was able to pinpoint a suitable location that avoided much of the ductwork. He also embedded the drain as flush to the floor as possible by chiseling out some of the sub flooring. He went the extra mile to assure a very functional installation.
Description of Work: A floor drain was added below our washing machine.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$475
eric M.
01/2017
3.0
heating & air conditioning/hvac
  + -1 more
I had a time scheduled for them to come out and the day of they canceled saying they had an emergency and had to go to that job instead. Never heard from them again... Not very professional..
Description of Work: I needed to have a Boiler replaced.
Rating CategoryRating out of 5
quality
3.0
professionalism
1.0
responsiveness
3.0
punctuality
2.0
Response from Custom Plumbing & Heating
Hi [Member Name Removed], Thank you for your feed back we are very sorry you had a poor experience. We had an emergency that day and the person was very dear to us. Sorry for any inconvenience this may have caused.
Josh H.
10/2016
5.0
plumbing
  + -1 more
They were punctual , professional, they came Monday to estimate the job and then they did the work the next day, and very affordable. Very pleased and will probibly use again.
Description of Work: Needed an outside faucet moved.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Custom Plumbing & Heating
[Member Name Removed], Thank you sir. We appreciate the great review. Have a great weekend.
S C B.
06/2016
4.0
plumbing
  + -1 more
unknown
Description of Work: Very nice guy, and very helpful, but a bit too costly for me! Actually, I would consider obtaining his services in the future, but only if my budget allows.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
John C.
05/2016
5.0
plumbing
  + -1 more
I called and told them what I needed done. We picked a date and time and they showed up on time. I have used this service before and they are always very prompt. They took care of the repairs with no issues. Because this is an apartment repair my wife normally needs to let them in. My wife has stated how polite and well mannered the whole crew it. I would highly recommend this company for any plumbing/sewer/heater repairs.
Description of Work: Replaced a kitchen sink faucet that was broken and replaced the water heater elements in my electric water heater
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$458
Crystal (Prince St Cafe) W.
05/2016
5.0
plumbing, water softeners
  + 0 more
It always goes great. Barry responds immediately to emergency requests and he's punctual with scheduled work. He has given me many estimates over the years and he's always accurate in both time and money expectations. His staff are respectful and knowledgable. I wouldn't consider using anyone else and I always recommend Barry to my friends.
Description of Work: Over the past 11 years Barry has done a bit of everything for me---- full design and installations of ADA restrooms, replacement of plumbing systems in old buildings, installing water treatment, performing minor repairs, etc.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Response from Custom Plumbing & Heating
[Member Name Removed], Thank you for the work and great feed back. [Member Information Removed] cafe has the best coffee in PA!
Larry M.
05/2016
5.0
heating & air conditioning/hvac, plumbing, water heater repair, home remodeling
  + 2 more
Promptly found the problem and repaired for a reasonable price.
Description of Work: Removed rusted leaking pipe and replaced
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Custom Plumbing & Heating
Hello [Member Name Removed], Thank you sir. It's a pleasure working for you.
Dean G.
07/2014
5.0
plumbing, home remodeling
  + 0 more
Everything was done to perfection! I would recommend Barry's services. He went the extra mile to make sure everything was to our satisfaction.
Description of Work: Barry and his crew put in a new tub, fixtures, and sinks.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,900
Response from Custom Plumbing & Heating
[member name removed], Thanks so much for taking the time to provide a review of our company's work here on Angie's List ! It was a privilege and pleasure to have served you! Thank you for that opportunity! Im glad you were pleased with the work that was done. We look forward to doing more work for you again in the future! All the Best, Barry L Sauder, Jr Master Plumber Custom Plumbing & Heating 719 Columbia Ave, Lancaster, PA

    Contact information

    920 Columbia Ave, Lancaster, PA 17603

    http://www.customplumbingheatingpa.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded
    Insured
    Licensed*

    Trade License Number
    PA000255
    Trade License Locale
    Pennsylvania
    Trade License Authority
    Pennsylvania: Home Improvement Contractors
    Trade License Expiration
    09/11/2025
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Plumbing,
    Kitchen and Bath Remodeling,
    Water Filtration and Softening,
    Heating and Air Conditioning,
    Water Heaters,
    Drain Cleaning,
    Sewer Cleaning,
    Natural Gas Lines,
    Drain Pipe Installation,
    Wells and Pumps

    FAQ

    Custom Plumbing & Heating is currently rated 4.9 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Custom Plumbing & Heating accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Custom Plumbing & Heating offers free project estimates.
    Yes, Custom Plumbing & Heating offers eco-friendly accreditations.
    Yes, Custom Plumbing & Heating offers a 5% senior discount.
    Yes, Custom Plumbing & Heating offers emergency services.
    No, Custom Plumbing & Heating does not offer warranties.
    Custom Plumbing & Heating offers the following services: Plumbing – Sewer Services, Drain Cleaning, Sewer & Water Line Replacement, Water Heaters, Water Pumps, Water Fountains, Water Softeners, Gas Pipe Repair & Installation, Faucets, Garbage Disposals, Dishwasher Installation, Bathroom Remodeling, Air Conditioning, HVAC, Furnace and boiler repair.
    Appliance Repair.

    Contact information

    920 Columbia Ave, Lancaster, PA 17603

    http://www.customplumbingheatingpa.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM