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57 years of trusted experience
Services we offer
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Reviews
4.221 Reviews
Showing 1-21 of 21 reviews
Robert M.
04/2015
carpet installation
 + -1 moreI use them a lot for my apartments. They are reasonable. When we re-schedule something, they are there exactly when they say they will be. Their price is very reasonable. The quality is good.
Description of Work: We use Carpet & Tile Mart all the time. The last time they were here, they installed a carpet and stairway runner.
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Yes, I recommend this pro
$1,150
donna R.
12/2014
carpet installation, flooring contractor
 + 0 moreWent to store and everyone was extremely helpful and professional. Booked a date to accommodate our wishes. Arrived at our home on time and flooring completed in the time frame originally stated.
Description of Work: Placed flooring in a large Master bedroom, office, and large walk in closet.
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Yes, I recommend this pro
$2,500
Linda R.
10/2014
carpet installation, flooring contractor
 + 0 moreI have used the company in the past. They did an excellent job. Two technicians came out and completed the job in a timely manner. They laid the carpet beautifully. They had a terrific salesmen and they were very accommodating. I cannot say enough good things about the company and they did everything I asked. It was a wonderful experience from beginning to end. I had no problem scheduling the service.
Description of Work: I hired the company to install carpet in the basement.
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Yes, I recommend this pro
$2,000
Stacey K.
10/2014
carpet installation, hardwood floor
 + 0 moreThe service went very well. Their pricing is very reasonable. 3-4 technicians came out for the carpet and 1 came out for the wood flooring. They completed each service in about a day. The staff did a nice job, but could have looked more professional. They made scheduling very easy and I would use them again.
Description of Work: I hired the company for carpet installation for the family room, living room, upstairs and landing, and basement. They also did some wood flooring in an office.
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Yes, I recommend this pro
Robert M.
10/2014
carpet installation
 + -1 moreI have bought supplies from them in the past. The first paste I got was pretty expensive. I took the paste back and they were very courteous in exchanging the product for a different paste. They have competitive pricing. They are very helpful.
Description of Work: I went to their store for paste to put tile up in the kitchen.
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Yes, I recommend this pro
$40
Jacqueline F.
10/2014
carpet installation, flooring contractor, hardwood floor
 + 1 moreunknown
Description of Work: Installed wall to wall in bedroom and sitting room. Marked up walls while installing. Carpet is not wearing as well as was stated.
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Yes, I recommend this pro
Noah M.
10/2014
carpet installation, flooring contractor
 + 0 moreIt went well and everyone was very nice from sales and scheduling to install. I did have some questions after the project regards some differences in price and having to cut a check for the installer when the project was done that is still a bit confusing to me. I wish all of the invoicing had been handled by carpet mart and there were no "extras" to deal with even though it was not too bad. All in all we are happy though and things are holding up well. We will use them again I am sure, but will be sure to use those learnings as well when we talk about the install costs.
Description of Work: Removed old carpet and installed new carpet in out office entrance hall.
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Yes, I recommend this pro
$1,000
Robert B.
10/2014
carpet installation, flooring contractor
 + 0 more.
Description of Work: I bought carpet for whole house back in 2007 from Lwr Paxton store. After just six months is was still shedding badly. Manager said he would send someone out and did not. Two weeks later I went to store and talked with him face to face still no action. I would later learn the person who identified himself as the manager was not but a supervisor and was terminated thus my issue was never addressed |Now in 2014, I reluctantly went to the CarpetMart in Mechanicsburg after moving there to get carpet for newer home. The store was not busy whatsoever. There were 3 young women behind the counter. No one even asked if they could assist me. I went to them to get help. I stated I have some questions about carpeting. They all just looked at each other then one said...I guess I can. I began to walk to the carpets that I had questions about and she acted liked her feet were cemented to the floor and could not move. Then said give me a second, whispered something to one woman and then came from behind counter and walked to the one aisle with me. But when I asked about other types, she pointed and went back to counter. NEVER again would I ever set a foot in a Carpetmart.
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$3,600
Stacey S.
09/2014
flooring contractor
 + -1 moreThey were good. My things came in on time and they notified me things arrived. They made it very easy, I would use them again.
Description of Work: I bought laminate flooring and a few other things from them.
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Yes, I recommend this pro
Merle W.
07/2014
carpet installation, flooring contractor
 + 0 morePrice was great, quality very good. Would go back
Description of Work: Sold us rugs
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Yes, I recommend this pro
$2,200
Jill H.
06/2014
carpet installation, flooring contractor
 + 0 moreNot so well. It started off good, and I liked the per square foot price - it was better than my first quote. But then they charged me to measure and pressured me to put down a deposit. After they came and measured, the price quote was given. We insisted on a break-down of the price and they "nickled and dimed" the price. Quote was for carpet, installation, tear out, haul away, move furniture, dispose of it, and seam it to other carpet. Every single line item had a price - even the seaming was priced at $1 per foot! By the time the price was done, it was more than the first quote I had gotten which was an all-included price. Then, when I went to look at the carpet choices, I was told about the secret code on the back of the price tags - which meant there was a fault with the carpet. I had trouble finding carpet I liked that didn't have a fault. I honestly could not see all of the faults, but knew they were there. One of the carpets we rolled out had a stain every 12 or so feet - they said they could get it out, and showed they could, but why pay a premium price for a less than first rate product? We ended up going to Vendor #3, and bought from them.
Description of Work: I went in to buy carpet for 4 rooms. Received quotes, but ended up going with a different vendor.
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Deanna R.
06/2014
carpet installation, flooring contractor
 + 0 moreWe used Carpet Mart to install laminate flooring throughout our house. They were prompt and professional. The price was great too!
Description of Work: Very pleasant and professional
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Yes, I recommend this pro
$1,500
Robert M.
06/2014
flooring contractor
 + -1 moreVery Well! Would Highly Recommend.
Description of Work: Installed Carpet Runner in Stairway and Hallway Of Apartment Building.
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Yes, I recommend this pro
$800
Deb B.
06/2014
flooring contractor
 + -1 moreWent well, the installers were on time and did a great job installing the carpet.
Description of Work: Installed new carpeing
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Yes, I recommend this pro
$1,500
Edward A.
05/2014
carpet installation
 + -1 moreThey were convenient, and the price for the carpet and the quality were good.
Description of Work: Carpet and Tile Mart installed carpet in my bedroom in my old house a couple of years ago.
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Yes, I recommend this pro
Scott B.
08/2012
flooring contractor
 + -1 moreOur experience at Carpet and Tile Mart started with Bob who did an excellent job of showing us things though he almost missed telling us about a great special on installation till we looked at a laminate over the price where the installation special kicked in. Other than that he was as sharp as a tack on the phone and getting us answers in timely fashion.The two installers, Joe and Joe got to work right away and took a break only for lunch. At first they thought it would take 2 days to do the 4 areas we installed laminate, but these guys did it in 2 while putting a bug deterrent underneath the boards and fixing a refrigerator plastic pipe installed by a different company inappropriately. We had laminate put downstairs and the 'expert' left spaces in key areas where none should be. Joe and Joe did things really tightly and professionally.
Description of Work: They tore out carpet and vinyl in the kitchen, put down diatomaceous earth for bugs, put the laminate flooring in and even spent an hour going to a hardware store to get a piping to fix an inappropriately nailed plastic water pipe attached to the refrigerator that leaked. They also put in trim.
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Yes, I recommend this pro
$3,750
Margaret B.
05/2012
ceramic tile, flooring contractor
 + 0 moreWent to the store on Manheim Pike and talked to the Mgr.--he came out --this is 4 weeks later-- April--after not having any contac with the installer-- he assesed the floor and was going to get back to us. Here it is May 9th and nothing has been done ! ! no call No Show Totally Disappointed with the whole Process!
Description of Work: Installer showed up on time on day due---we had problems after he left with the Quarter Round not stauned evenly--and a small piece of tile was cracked--and he over charged me for the Quarter Round. We made several calls to the installer--and he never returned our calls.
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$2,000
tae K.
04/2012
carpet installation
 + -1 moreExcellent. More than I expected.
Description of Work: Carpet installation done with in dining room and stairway and hallway.
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Yes, I recommend this pro
$1,000
Marianne B.
02/2012
carpet installation
 + -1 moreI like the service in the store. Their installers were spectacular.
Description of Work: I used them for carpet.
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Yes, I recommend this pro
$800
Dottie K.
09/2011
flooring contractor
 + -1 moreMisquoted on installation fee. It ended up being almost twice what I was quoted. Person who measured didn't show up for the first appointment. He didn't call to cancel. Quality of product is good and the people who installed were courteous and punctual. If they were going to be late, I was informed. Job took longer than expected.
Description of Work: Purchase and installation of vinyl flooring and laminate in 2 rooms plus a small hallway.
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$3,000
Danielle O.
09/2011
carpet installation, flooring contractor, hardwood floor
 + 1 moreI would highly recommend them. They charged me about $2000 for their services. They were very helpful in helping me find carpeting and flooring that was within my price range. They were very good at making suggestions and recommendations. The installers were very professional and did everything in a timely manner. They also did an outstanding job.
Description of Work: Lancaster Carpet Mart installed carpeting for about 75% of my home and some wood laminate flooring in April.
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Yes, I recommend this pro
$2,000
Contact information
1271 Manheim Pike, Lancaster, PA 17601
http://www.airbasecarpetandtile.com/stores/lancaster.aspxService hours
Sunday:
11:00 AM - 5:00 PMMonday:
9:00 AM - 9:00 PMTuesday:
9:00 AM - 6:00 PMWednesday:
9:00 AM - 9:00 PMThursday:
9:00 AM - 9:00 PMFriday:
9:00 AM - 9:00 PMSaturday:
9:00 AM - 6:00 PMLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Flooring Sales and Installation,
Carpet Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile
FAQ
Carpet & Tile Mart is currently rated 4.2 overall out of 5.
Sunday: 11:00 AM - 5:00 PM
Monday: 9:00 AM - 9:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 9:00 PM
Thursday: 9:00 AM - 9:00 PM
Friday: 9:00 AM - 9:00 PM
Saturday: 9:00 AM - 6:00 PM
Carpet & Tile Mart accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Carpet & Tile Mart does not offer free project estimates.
Yes, Carpet & Tile Mart offers eco-friendly accreditations.
No, Carpet & Tile Mart does not offer a senior discount.
No, Carpet & Tile Mart does not offer emergency services.
No, Carpet & Tile Mart does not offer warranties.
Carpet & Tile Mart offers the following services: Our qualified team of flooring specialists is equipped with the knowledge, expertise and uncompromising dedication to meet both your residential and commercial flooring needs, without sacrificing quality. See our showroom today to take advantage of our Design Consultation, Free Pre-Measurement, No-Interest Financing, 24-Hour Flooring Installation, On-Premises-Binding and Fringing services!
We do not offer Carpet Cleaning or Hardwood Re-Finishing.
Contact information
1271 Manheim Pike, Lancaster, PA 17601
http://www.airbasecarpetandtile.com/stores/lancaster.aspxService hours
Sunday:
11:00 AM - 5:00 PMMonday:
9:00 AM - 9:00 PMTuesday:
9:00 AM - 6:00 PMWednesday:
9:00 AM - 9:00 PMThursday:
9:00 AM - 9:00 PMFriday:
9:00 AM - 9:00 PMSaturday:
9:00 AM - 6:00 PM