Benjamin Franklin Plumbing

Description of Work: Fixed pluming leak under my kitchen sink and replaced my utility tub in the basement. This included the installation of turn off valve. | |The technicians were polite, professional, knowledgeable, and responsive. the only thing that didn't sit well with me is that they would't or couldn't give me an itemized breakdown between these two jobs including these parts and labor. In fact, he couldn't tell me the exact brand of sink or faucet that would be installed. It makes it difficult to be a smart consumer when the seller cannot tell the buyer how the transaction is broken down. The technician said it is all computerized.

Description of Work: The Technician was stellar, kind to my son and I and performed task quickly, cleanly and was done in no time.

Description of Work: Price for sump pump installation 80 dollars higher than other estimate. Reluctant to give brand of pump or details of installation.

Description of Work: Purchased a deal on AL for an exterior hose replacement. Within a day, I was called to set up an appointment. They accommodated my schedule and even arrived early. Ed, the technician, was awesome. He did great work, left my place better than when he arrived. Highly recommend.

Description of Work: Angies list is misleading. the plumber came out and gave a high quote. that was my 75.00 plumber visit. pipe still leaked. plumber very nice though. we re plumbed the house ourselves.

Description of Work: Installed new garbage disposal system.

Description of Work: The drain clearing project went well.

Description of Work: Replaced sump pump system

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Description of Work: They arrived within the appointment time. The plumber did a diagnostic of the issue with the backed up drain in my bath tub. He explained that the issue is a rusted iron pipe which wasn't allowing the water to flow. Then, he gave me the cost to remove the rusted area by running an electric snake through the pipe. I agreed with the cost, and he performed the removal of the blockage. Now my drain is flowing normally with no issues. The fix was relatively quick and the plumber was professional. I would recommend them for your plumbing needs.

Description of Work: I was very unhappy with the service call provided by your company. Ed arrived and never inspected under or behind the washing machine or anything at all. He just gave me an estimate for over 2,000 and even with that said he couldn't do it that day, the job was too big and he told me it would probably take all day. He'd need a crew for this job and they were all busy that day. I didn't get a feeling of confidence from him so I was actually glad he didn't want to do anything that day. I'm sure I would have had a ton of holes in my walls and still no solution. I did call a local plumber and had the job done for $100. I'd like a refund of the $79 I paid for your services as I didn't get professional services to have the repair done. I'd prefer not to deal with this company as no one seems to want to do any work.

Description of Work: Installed a toilet. It went well.

Description of Work: Plumbing - Drain Cleaning. I had water back up in my basement, shower, and laundry room.

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Description of Work: Repaired plumbing leak

Description of Work: Nothing! This service provider did not service my area even though they offered a great price.

Description of Work: Replace a faucet

Description of Work: Cost was too high. I declined service.

Description of Work: Not what I wanted to be done. This is basically a "bait and switch" situation. The work you want done is three times more than what someone else would do it for!

Description of Work: Ben Franklin Plumbing gave us quite the list of things that we need to do and they fixed a running toilet for good while they were here. I plan to call them back to work on some of the items on the list.