Benjamin Franklin Plumbing

4.5(
483
)

well, sewer cleaning company, water softener installer,

... +4 more
This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Does your plumbing company solve your plumbing problems? At Benjamin Franklin Plumbing, your complete satisfaction with both our service and plumbers is 100% guaranteed. Our on-time guarantee is one of the best in the country, and backed by highly skilled plumbers that are expertly trained and experienced to exceed your expectations. Simply put, when you choose Benjamin Franklin Plumbing, for all your plumbing problems, you cant lose.

Business highlights

66 years of trusted experience
Emergency Services Offered
Se Habla Español

Amenities

Free Estimates
Yes
Emergency Services
Yes

Accepted payment methods

CreditCard

Reviews

4.5483 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
11%
3
4%
2
3%
1
3%
Rating CategoryRating out of 5
quality
4.7
value
4.2
responsiveness
4.7
Write a review
Showing 26-50 of 483 reviews
DONALD B.
11/2023
3.5
I feel that the price paid was too high.
Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
4.5
Yes, I recommend this pro
Mary Jane G.
11/2023
5.0
Jeremy was able to repair a kitchen faucet that broke. He is efficient, personable and has a good knowledge of the product.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Michelle R.
11/2023
0.5
BE CAREFUL!!!! They charged $689.15 per hour!!! That does not include any parts!!! That is just labor! $689.15/hour. They were at our house for one hour and 45 minutes total and charged $1,206. I explained how that does not seem right and asked for a discount. The plumber gave me $12 off??? So instead of paying $1,218 he only charged me $1,206!!!! HOMEOWNERS BE CAREFUL!!!!! YOU DON?T WANT TO BE IN MY SHOES :( I COULD POST A COPY OF MY RECEIPT IF THEY LET ME!
Rating CategoryRating out of 5
quality
2.5
value
0.5
responsiveness
0.5
Walter K.
10/2023
5.0
Very professional and experienced in his job.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bridget B.
10/2023
5.0
I signed up for a maintenance plan. Jeremy came out and inspected my pipes, flushed my hot water heater and made some adjustments to drains. I highly recommend the maintenance plan, you have peace of mind after have such a thorough inspection.
Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Ray T.
10/2023
5.0
Our technician Matthew was very professional and thorough in his work. He put down protective covering on our tile and hardwood floors, including our hardwood stairs. We were very satisfied with his work.
Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Anna U.
10/2023
5.0
Charlie was upfront about the cost
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$744
Sandra S.
10/2023
5.0
Once again top notch work! Dan and Evan fully explained every step of my Well pump replacement including what to expect in the coming days. I couldnâ t be more pleased. Well done!
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$7,000
Sandra S.
10/2023
5.0
Benjamin Franklin Plumbing responded quickly to my needs. The technician, Dan, was very professional in every aspect. Job well done!
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Maurice W.
09/2023
4.5
They honoredmy warrantywithno hassle
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,000
Bruce V.
09/2023
4.5
Details explaned
Rating CategoryRating out of 5
quality
3.5
value
4.0
responsiveness
3.0
Yes, I recommend this pro
William B.
08/2023
5.0
Happy response, both by phone and truck. Rapid repair. Professional.
Rating CategoryRating out of 5
quality
5.0
value
2.5
responsiveness
5.0
Yes, I recommend this pro
clarence l.
08/2023
5.0
they did excellent work but was very expensive for what they did
Rating CategoryRating out of 5
quality
4.5
value
1.0
responsiveness
4.5
Yes, I recommend this pro
$62,500
james h.
08/2023
5.0
Very nice. got the job done right away! Very professional.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Louis F.
08/2023
5.0
Glad they could make it same day. Other contractor I contacted couldnâ t make it out for 4 dsys.
Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
5.0
Yes, I recommend this pro
Tina S.
08/2023
5.0
Very prompt and professional
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Michael C.
08/2023
5.0
Replaced pipes that were leaking. He arrived on time and was very professional
Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$600
Wanda M.
08/2023
5.0
Quick efficient very knowledgeable. Likes his job and solving problems. Answered all questions I had,
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$425
Sally s.
08/2023
5.0
From the first call to the service all interactions were respectful and professional. My work was 100% complete before they left and done with a good attitude.
Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0
Yes, I recommend this pro
$16,000
Bill M.
07/2023
5.0
Clean and can resolve the problem.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Bill M.
07/2023
5.0
Clean and can resolve the problem.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Teresa B.
07/2023
5.0
Sam M. and Cody were well dressed, cordial, professional and on time. The work looks and functions very efficiently. Installed acid neutralizer, 5 shut off valves, 4 faucets and an indoor garage spigot. A lot of work.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Teresa B.
07/2023
5.0
Sam M. and Cody were well dressed, cordial, professional and on time. The work looks and functions very efficiently. Installed acid neutralizer, 5 shut off valves, 4 faucets and an indoor garage spigot. A lot of work.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$10,000
Clifford C.
07/2023
5.0
Plumbing technician was extremely capable and friendly. Kept me totally informed. Very professional.
Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
$1,400
Clifford C.
07/2023
5.0
Plumbing technician was extremely capable and friendly. Kept me totally informed. Very professional.
Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro

Contact information

518 Running Pump Road, Lancaster, PA 17601

http://www.benfranklinplumbinghelp.com/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
PA009177
Trade License Locale
PA
Trade License Expiration
07/01/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

well,
sewer cleaning company,
water softener installer,
gas leak repair service,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Benjamin Franklin Plumbing accepts the following forms of payment: CreditCard
Yes, Benjamin Franklin Plumbing offers free project estimates.
No, Benjamin Franklin Plumbing does not offer eco-friendly accreditations.
No, Benjamin Franklin Plumbing does not offer a senior discount.
Yes, Benjamin Franklin Plumbing offers emergency services.
No, Benjamin Franklin Plumbing does not offer warranties.

Contact information

518 Running Pump Road, Lancaster, PA 17601

http://www.benfranklinplumbinghelp.com/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed