Benjamin Franklin Plumbing

well, sewer cleaning company, water softener installer,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Does your plumbing company solve your plumbing problems? At Benjamin Franklin Plumbing, your complete satisfaction with both our service and plumbers is 100% guaranteed. Our on-time guarantee is one of the best in the country, and backed by highly skilled plumbers that are expertly trained and experienced to exceed your expectations. Simply put, when you choose Benjamin Franklin Plumbing, for all your plumbing problems, you cant lose.

Business highlights

66 years of trusted experience
Emergency Services Offered
Se Habla Español

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.5483 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
11%
3
4%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.2
responsiveness
4.7
Showing 226-250 of 483 reviews

Elisa S.
03/2020
4.0
Friendly and efficient..

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Reginald E.
03/2020
5.0
John is very good didn t take him long to find problem.Not cheap but I m happy .

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mia G.
02/2020
5.0
Very smoothly. Just like I like. Very professional and courteous. Would definitely recommend and use in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,100

karen s.
02/2020
5.0
Very polite. Removed debris and swept. Very knowledgeable

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cynthia M.
02/2020
5.0
The service man(Matthew) was outstanding. He was patient and took him time to explain all our options. We were very pleased with the entire service call and would highly recommend him and the company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

alfred w.
02/2020
5.0
a good person

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carol C.
02/2020
5.0
We were very pleased with quality of service as well as the customer service. Prompt and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Matt B.
02/2020
5.0
Benjamin Franklin Plumbing and Jon did a fantastic job at reaching out, providing a timely, reasonable estimate, and expert installation and service in less than 24 hours on an urgent water heater issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Teresa B.
01/2020
5.0
BFP is very professional and reliable. They have made many improvements to my home and everyone, including Hector, has been polite and knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Laura E.
01/2020
3.5
They did a great job and customer service was great BUT it was expensive!

Rating CategoryRating out of 5
quality
5.0
value
2.0
responsiveness
5.0

Yes, I recommend this pro

Mike H.
01/2020
5.0
Very polite and knowledgeable employees. Very impressed with the company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert K.
01/2020
5.0
Yes, the expertise of the person that completed the job was outstanding

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$864

Bill R.
12/2019
5.0
Brennan was very personable, and throughout the process he took the time to explain what he was doing and why he uses the quality of products he does. In other words, you get what you pay for! Additionally, he was very skilled and knowledgeable. I'd definitely recommend Benjamin Franklin, and particularly Brennan.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

David P.
12/2019
2.0
Came out on a Sunday night to see what the problem was, charged the daytime rate, then told me a 30 gallon water heater was going to cost $1700. WHAT?!?! i said thanks but no thanks.

Rating CategoryRating out of 5
quality
5.0
value
1.0
responsiveness
5.0


Pat W.
12/2019
2.0
They seemed extremely overpriced. I had a clogged bathtub. I should have trusted my instincts from the beginning. Although the plumber was professional I was uncomfortable when the first thing he said when he looked at my tub was I have never seen anything like this before. This is a pickle. How could a plumber have never seen a clogged tub before! I was charged over 400 to use an electric auger on it. In my research that was much more then the average. It didn't work. I was told that it would cost me 2700 to repipe due to a clog. Since I did not have the money at the time I plunged it the next day again and was able to get the tub to empty. I do believe I need more work and now have the money but will like elsewhere.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
3.0

$429

Tamara H.
12/2019
4.5
Brennan was very professional, helpful and friendly. He has done some other repairs at my home and I have always liked the work he completed. I had an electric tankless water heater installed for the whole house...so far it has been good.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Rebecca B.
12/2019
5.0
I woke up this morning and had no hot water. Contacted Home Advisor. Received a call almost immediately from office staff at Benjamin Franklin. The woman was very professional and helpful! She was able to send someone out right away. Chris the service tech arrived and checked out my water heater. It was determined to just be a sensor that possibly got a little dust on it and caused a malfunction. Chris stayed around awhile to make sure the water tank filled up again. I can’t thank Chris enough for his help! I would definitely call them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Elise H.
12/2019
5.0
Hector was great, professional and efficient. They were willing to work with my schedule to make this happen and fix my problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

jeff s.
12/2019
5.0
Replaced waterheater same day

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Robert L.
12/2019
5.0
An urgent project was handled professionally and quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Vinita A.
11/2019
5.0
Brannon was amazing. Very professional! Would hire them for any plumbing work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

518 Running Pump Road, Lancaster, PA 17601

http://www.benfranklinplumbinghelp.com/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
PA009177
Trade License Locale
PA
Trade License Expiration
07/01/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

well,
sewer cleaning company,
water softener installer,
gas leak repair service,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Benjamin Franklin Plumbing accepts the following forms of payment: CreditCard
Yes, Benjamin Franklin Plumbing offers free project estimates.
No, Benjamin Franklin Plumbing does not offer eco-friendly accreditations.
No, Benjamin Franklin Plumbing does not offer a senior discount.
Yes, Benjamin Franklin Plumbing offers emergency services.
No, Benjamin Franklin Plumbing does not offer warranties.

Contact information

518 Running Pump Road, Lancaster, PA 17601

http://www.benfranklinplumbinghelp.com/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed