Benjamin Franklin Plumbing

well, sewer cleaning company, water softener installer,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Does your plumbing company solve your plumbing problems? At Benjamin Franklin Plumbing, your complete satisfaction with both our service and plumbers is 100% guaranteed. Our on-time guarantee is one of the best in the country, and backed by highly skilled plumbers that are expertly trained and experienced to exceed your expectations. Simply put, when you choose Benjamin Franklin Plumbing, for all your plumbing problems, you cant lose.

Business highlights

66 years of trusted experience
Emergency Services Offered
Se Habla Español

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.5483 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
11%
3
4%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.2
responsiveness
4.7
Showing 151-175 of 483 reviews

Kelly F.
03/2021
5.0
Great service, they fixed my well on a Sunday I called late Saturday.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Marvin E R.
03/2021
5.0
They are clean and fast

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$600

Joanne H.
02/2021
5.0
The Technician was outstanding!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Josh S.
02/2021
5.0
The first guy tried everything to get my clog clear. The clog was completely my fault, and he did everything he could to clear it at the best price point possible. When we had to go to more extreme measures, that second guy was able to get the clog clear, and they billed me very fairly for what they had to do for me. I am very great full to them. Very professional, and left everything clean upon leaving! I would definitely get them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pierino F.
02/2021
5.0
Awesome job...clean and professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,500

Robert S.
02/2021
5.0
They were great. Great job, Good communication. Very easy to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$670

Dave W.
01/2021
3.5
Tech was very good and knowledgeable. But charged over $1300 for less than 3 hours work which I thought was expensive.

Rating CategoryRating out of 5
quality
5.0
value
2.0
responsiveness
4.0

$1,380

Duane H.
01/2021
5.0
Very nice. Explained things slowly, and was professional/ knowledgeable

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sharon M.
01/2021
5.0
He cheerfully did a fantastic job doing an unpleasant task! (Replacing garbage disposal unit) I thoroughly enjoyed having a such a pleasant workman in my home.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

John C.
01/2021
5.0
Dan is a good guy explained all details good personality

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bill B.
01/2021
3.0
The work was fine and the customer service was great, no complaints there. My issue was the inflated cost. They came to my house and gave me an estimate to replace a water heater. When they came back to do the job the cost nearly doubled! An extra $300 for fittings and $180 for an expansion tank. I did not want to risk the water heater busting so I just told them to go ahead and do the work but I feel that I was overcharged.

Rating CategoryRating out of 5
quality
5.0
value
1.0
responsiveness
5.0

$1,066

luann s.
01/2021
5.0
Very friendly and explained what he was doing.. cleaned up also.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Debra B.
01/2021
5.0
John arrived on time and found out was wrong with my water heater. He went and got new parts and replaced them. Works great now! Thank you for your service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$330

Bonnie D.
01/2021
5.0
It was an emergency call and a serviceman arrived in less then an hour. Plan to always call Benjamin Franklin Plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Todd W.
01/2021
5.0
They were very fast. Responded to my message on a weekend and were there the next morning to replace my water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$194,500

Jonelle H.
12/2020
5.0
Our technician arrived on time, identified the issues and arranged to have a new hot water heater brought out and installed all in the same visit. Benjamin Franklin Plumbing was efficient, professional and knowledgeable - exactly what you want in a service provider.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$1,600

Linda C.
12/2020
5.0
They arrived on time and we're professional, courteous, and quickly did a quality job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jack E.
12/2020
5.0
Very easy company and personnel to deal with. Would recommend them

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Troy H.
12/2020
4.0
Prompt and professional service! High price

Rating CategoryRating out of 5
quality
4.5
value
3.0
responsiveness
4.5

Yes, I recommend this pro

Donna Elaine P.
12/2020
5.0
Your tech was very professional and pleasant.He also knew his job.I give him a 10.Great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pete C.
12/2020
5.0
If you have any plumbing problems, don't waste your time looking elsewhere. Fair prices, top notch customer service, very friendly, and very professional. Highly recommended!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$1,500

Bill S.
11/2020
5.0
Good service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Herbert B.
10/2020
5.0
Sam was very informative about my options.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Don M.
10/2020
5.0
We were extremely pleased with every part of our experience with Benjamin Franklin plumbing. They were professional yet personable at every part of the project. I would commend them to you with highest recommendation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

timothy m.
10/2020
5.0
I appreciate that they call when there in route to your home and that they give you a price before doing any work. Very helpful explained everything from start to finish. Thank you.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Contact information

518 Running Pump Road, Lancaster, PA 17601

http://www.benfranklinplumbinghelp.com/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
PA009177
Trade License Locale
PA
Trade License Expiration
07/01/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

well,
sewer cleaning company,
water softener installer,
gas leak repair service,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Benjamin Franklin Plumbing accepts the following forms of payment: CreditCard
Yes, Benjamin Franklin Plumbing offers free project estimates.
No, Benjamin Franklin Plumbing does not offer eco-friendly accreditations.
No, Benjamin Franklin Plumbing does not offer a senior discount.
Yes, Benjamin Franklin Plumbing offers emergency services.
No, Benjamin Franklin Plumbing does not offer warranties.

Contact information

518 Running Pump Road, Lancaster, PA 17601

http://www.benfranklinplumbinghelp.com/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed