Showed on time and completed in less than estimated time. Cleaned everything up and showed all that worked.
Description of Work: Window removed and replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from Aspen Home Improvements
Dear [member name removed]: It has been a pleasure taking care of your home improvement needs. The growth we’ve experienced over the years is because of customers like you, who faithfully support our business. We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve. Thanks again, for your business. Sincerely, David
Craig E.
06/2013
5.0
replacement windows
 + -1 more
Excellent from pricing to completed.
Description of Work: Nw replacement windows with outstanding finishing work
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
Response from Aspen Home Improvements
We just wanted you to know that we truly enjoyed working with you and felt honored to have been your chosen home improvement company. Your business is much appreciated, and we'll do our best to continue to give you the kind of service that you deserve. Thanks again, for your business. Sincerely, Aspen Home Improvements
George L.
06/2013
5.0
replacement windows
 + -1 more
Installed showed up on time. He was clean, professional, and courteous. He was more than willing to work with me on noise control during my son's nap. The install was as quiet and easy as can be for changing out windows.
Description of Work: Installed 14 windows. 13 were double hung and the one was a picture window.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,800
Response from Aspen Home Improvements
We just wanted you to know that we truly enjoyed working with you and felt honored to have been your chosen home improvement company. Your business is much appreciated, and we'll do our best to continue to give you the kind of service that you deserve. Thanks again, for your business. Sincerely, Aspen Home Improvements
Barbara M.
06/2013
5.0
replacement windows
 + -1 more
David Adamson was very responsive to our request for a quote to replace 1, 3, or 6 windows. He not only provided favorable pricing, he also provided instruction so we felt that -- whether we went with his company or not -- we would have information to make the best decision. His installer, John, was punctual on the date arranged for the 6 windows to be installed and was unbelievably efficient. I'm not sure he even took time out for a drink of water! He finished within 6 hours and the installation is attractive and appears to be darn-near perfect! We love that we could afford all 6 windows since David arranged attractive 0% financing for us (I wouldn't ask him to do it for you unless you have outstanding credit, however).
Description of Work: Replaced 6 windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Aspen Home Improvements
We just wanted you to know that we truly enjoyed working with you and felt honored to have been your chosen home improvement company. Your business is much appreciated, and we'll do our best to continue to give you the kind of service that you deserve. Thanks again, for your business. Sincerely, Aspen Home Improvements
David & Sandra H.
05/2013
5.0
replacement windows
 + -1 more
Very professional and friendly. They were there when they said they'd be there, and completed the work on, or ahead of, schedule. Answered all questions that we had.
Description of Work: Installation of new windows for the entire house (two-story, four-bedroom). Services included removal and disposal of old windows and screens.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Response from Aspen Home Improvements
We just wanted you to know that we truly enjoyed working with you and felt honored to have been your chosen home improvement company. Your business is much appreciated, and we'll do our best to continue to give you the kind of service that you deserve. Thanks again, for your business. Sincerely, Aspen Home Improvements
Michele S.
05/2013
5.0
replacement windows
 + -1 more
Aspen Home Improvement was very good. I know that they do great job. They were very helpful with providing me the contact information of the company which I bought my windows from. I would use them in the future.
Description of Work: I used the services of Aspen Home Improvement. They informed me that the windows that I needed to be repaired was under warranty, so they gave me the contact number of the company that I bought the windows from. They also sent a fax to the company that I would be calling. They told information that I should have on my windows so that everything would go smoothly and quickly.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Aspen Home Improvements
We just wanted you to know that we truly enjoyed working with you and felt honored to have been your chosen home improvement company. Your business is much appreciated, and we'll do our best to continue to give you the kind of service that you deserve. Thanks again, for your business. Sincerely, Aspen Home Improvements
Carol L.
05/2013
5.0
doors, replacement windows, siding
 + 1 more
The sales rep was knowledgeable and helpful in selecting products, and he repeatedly checked on the progress of the work. The workman arrived promptly and completed work in a timely manner. All of the debris was properly cleaned up. When problems arose with some lapping of the siding on the side of the house, they did not hestiate to remove the siding and change lap directions. They did an excellent job in every respect.
Description of Work: Mark Martin was the salesman and the workman's name was John. They removed the wooden shakes on my house and the underlayments, installed vinyl siding with 3/8ths inch installations, and installed vapor moisture barriers on both sides. They also capped five windows that had not been capped, and replaced the rear entrance door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,600
Response from Aspen Home Improvements
We just wanted you to know that we truly enjoyed working with you and felt honored to have been your chosen home improvement company. Your business is much appreciated, and we'll do our best to continue to give you the kind of service that you deserve. Thanks again, for your business. Sincerely, Aspen Home Improvements
Raymond B.
04/2013
5.0
doors
 + -1 more
The sales rep showed up on time and went over everything with us in detail.We placed the order. We rec'd a call that the doors were ready for installation. We set a date and time and the installers showed up on time and had the doors all installed in about 3 to 4 hours. The quality of the product and the work performed were excellent.
Description of Work: We had a new front storm door installed and a new porch sliding door.installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,600
Response from Aspen Home Improvements
We just wanted you to know that we truly enjoyed working with you and felt honored to have been your chosen home improvement company. Your business is much appreciated, and we'll do our best to continue to give you the kind of service that you deserve. Thanks again, for your business. Sincerely, Aspen Home Improvements
Lesley N.
03/2013
5.0
replacement windows
 + -1 more
As expected, Aspen Home Improvements provided us with the best service for our 3 new windows. We found this family-owned business through Angie's List and couldn't be more satisfied with the work performed on our house. Dave and Belinda were a pleasure to work with and it is evident that they both know their business. The showroom is beautiful and there was no-pressure from Dave to buy- he simply explained to us our options in depth. The professionalism and friendliness of the employees put us at ease as we knew we would be receiving high-quality work. Our family decided to replace 3 new windows this time, and plan to replace 3 windows/month until all of the windows in our home are replaced and beautiful (this was Dave's great idea.) The installation crew was efficient, respectful and didn't leave a trace that they had been there. All-in-all it was a pleasure to work with Aspen and I would recommend them to anybody in the area who needs work done to their home. You won't be disappointed!
Description of Work: Installation of 3 energy-efficient windows for the front of our home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,795
Response from Aspen Home Improvements
We just wanted you to know that we truly enjoyed working with you and felt honored to have been your chosen home improvement company. Your business is much appreciated, and we'll do our best to continue to give you the kind of service that you deserve. Thanks again, for your business. Sincerely, Aspen Home Improvements
Jack M.
03/2013
5.0
replacement windows
 + -1 more
Aspen Home Improvements may have been the most professional home improvement outfit that I have ever dealt with. David was very thorough and honest in his approach and did not even come across as a salesman. The installation process was impressive. Scott, the installer was extremely pleasant, knowledgable, and detailed oriented. I had a half-mooned window with a small radius that was somewhat of a pain to install, but Scott and David would not sign off on the job until I was completely satisfied. I have had other contractors at the house since the completion of the project and even they commented on the quality of the job. One of those contractors was even in the business of window replacement and his comment to me was "I could not have done that good of a job." The entire experience was as good as it could get, right down to the cleanup and follow up visit.
Description of Work: I had new triple paned windows installed in the entire house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
Response from Aspen Home Improvements
We just wanted you to know that we truly enjoyed working with you and felt honored to have been your chosen home improvement company. Your business is much appreciated, and we'll do our best to continue to give you the kind of service that you deserve. Thanks again, for your business. Sincerely, Aspen Home Improvements
Michael M.
02/2013
5.0
siding
 + -1 more
The whole experience went very well. I compared quotes from other contractors in the area and the pricing was indentical to anther local company for the same product., so I felt like they knew what they were doing. Dave answered any questions that we had, and the install went without any surprises. The install team was very friendly and professional. They cleaned up every day when they were done, and explained the process as they did the work. We received many compliments from neighbors on the new siding. Years later there had never been a loose piece of siding or trim, it still looks great!
Description of Work: Replaced aluminum siding and shutters with vinyl.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Allen G.
01/2013
5.0
doors, replacement windows
 + 0 more
Like a well oiled machine, it was fantastic.
Description of Work: When we met Aspen Home Improvement, Inc at a builders show we had never heard of the company before. The sales person at the show explained to us and showed us why there product is superior to other products on the market. We had looked at several other vendors that were offering the same products that we were interested in but were not impressed . We set up an appointment with there salesman, Mark. He again showed us why there doors and windows were superior and gave us a firm contract price. He gave us the bottom line up front and we did not have to haggle to get a lower price. Dave (the owner) followed up wit a return visit and made some change suggestions that did not cost us anymore but was a higher priced product. Scott and Dylan installed our doors and windows on the coldest week of the year and did a fantastic job. Today we are enjoying the benefits of these superior windows and doors and saving on the heating cost as well. I would certainly recommend Aspen Home Improvements, INC to anyone who is looking for a local and professional company for doors and windows. Allen and Loretta
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$12,500
Hannah R.
01/2013
5.0
doors, replacement windows
 + 0 more
The products that were installed have beautifully met our expectations; the work was done promptly, efficiently, and within the time frame promised; and the clean-up was complete when the workmen were finished. David took great pains to work with us throughout the entire process to make sure we were satisfied with all aspects of the replacement work.
Description of Work: We had several regular sash windows, a large bay window, and two main doors with storm doors in our house that needed replacement. We wanted to work with a local company, not a national chain, so Angie's List was our best means of choosing. We selected several names to get estimates and Aspen ended up with the best deal. We told the estimator how much we could spend, and he told us what he could do, he suggested what might work best, and gave us options of styles. We now have four regular and the bay window replaced, along with two new entrance and storm doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,235
Jean M.
12/2012
5.0
replacement windows
 + -1 more
The work went faster than I expected and the windows were replaced by 4 PM. The outside wood sills and framing were capped with aluminum and the debris removed. I was very happy with the work and the timing. I did have to remind John to shut the doors to the rooms he was working in so some heat would remain in the house. Other than that, it went quite well.
Description of Work: I had five windows removed and four installed. Two of the double-hung windows were replaced with one slider which really opens up the room. I had done the same with three windows directly below this area, so now the symmetry is quite nice as well. The windows were installed before Christmas,as promised. Only one man (John) came to remove and install windows, but he was able to do it all by himself.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
Mary B.
12/2012
5.0
doors, replacement windows
 + 0 more
We found Aspen Home Improvement on Angie's List. We stopped in the showroom one evening and spoke to David Adamson. We asked David to come out and give us an estimate and found him to be very professional and knowledgable. He worked with us through all the details and was extremely patient with us. Once the final decisions were made we scheduled a date for the installation. The installer was also above average in his ability to perform his tasks. The lifetime guarantee is always nice but we feel that Aspen's pride in their work will prove to be a positive. I would recommend anyone to use Aspen. We feel that the quality of work compared to the cost of the project was outstanding. If anyone out there is thinking about getting new windows as a project, we highly recommend Aspen to do the job.In our minds, there is no reason to go to any other Company for windows and/or door replacement. You will get the utmost professional quality work at what we consider a reasonable cost. Thank you Angie's List and David for making this happen!!
Description of Work: We had nine windows replaced and a new front door w/sidelite installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
James R.
12/2012
5.0
replacement windows
 + -1 more
The whole installation process went exceptionally well - they were done on the inside the first day and the second day was spent finishing the outside. We could not be more pleased with the product or the company. Need to score them an A plus! David's follow up was Great as well as he came not only during the replacement but about a week or so later after everything had set to recheck all work done. We are very pleased with the finished product!.
Description of Work: We asked for an estimate for our home that we had just moved into about 6-7 weeks prior and the windows were terrible (original windows from home construction in '68)! They were a first try at thermal windows that did not work and the windows were dirty and condensated on in between the panes. The owner of Aspen, David, came out and gave us an estimate for our 13 double hung windows (just shy of $8,000.) and his Team installed them in 2 days about 3 weeks later. His estimate was not the lowest we had received but I was markedly impressed by their professionalism, quality of product and timeliness.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Joy K.
12/2012
2.0
replacement windows
 + -1 more
When I telephoned to schedule an appointment, I found that the offer was misleading. Angie's List refunded my payment.
Description of Work: The Angie's List Deal was not as described.
Rating Category
Rating out of 5
$1,000
Response from Aspen Home Improvements
Member bought vouchers through Angies List promotions. Aspen made an appointment to go and visit and give her an estimate. On confirmation she informed us she wanted to buy the windows for her contractor to install. The vouchers where based on Aspen supplying and Installing the new windows, at this point she cancelled the appointment. Aspen Home Improvements never met Member. David Adamson CEO
Charles S.
11/2012
5.0
replacement windows
 + -1 more
From the first visit giving us the estimate through completion of the work everything went very smoothly.
Description of Work: three old windows where removed and replaced with new high grade tilt in windows. All work was done very professional and neatly. There was not any clean up necessary and it was done timely.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Beth B.
06/2012
5.0
replacement windows, roofing
 + 0 more
Both projects went well. The work was done as promised and on time installers were very good. Owner and salesman stopped by to check on projects.
Description of Work: Replacement windows rubber porch roof.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Ivan R.
06/2012
5.0
siding, roofing
 + 0 more
We saw them while we were driving called them for an estimate and they came, it was a very good estimate. We had a few estimates before that were over $10,000. They were really nice. They cleaned up every single nail when they were done. It was an army of guys, they did the roof in one day. After they were done they marched around the whole house to check for debris or anything.
Description of Work: We used Aspen Home Improvement for roofing services. They replaced the whole roof and siding on our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
MARGE K.
04/2012
5.0
replacement windows
 + -1 more
I would recommend them to my best friends.
Description of Work: Aspen replaced all 12 windows in my home in two days. They were wonderful to deal with, delivering exactly the services they promised within the time limits they told us. Thier installer did a marvelous job. He was neat, efficient, and the final result was flawless. These are delightful people who provide a very high quality product.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Nhung T.
04/2012
5.0
doors, replacement windows
 + 0 more
We had most of the windows in our house previously replaced by another service provider, and decided that it was time to finish off the balance; our bay windows, and sliding glass doors. Everyone we dealt with at Aspen was friendly, courteous, and helpful. We had many interactions with them to discuss the details, and to plan the work, including telephone conversations and visits to our home, and all were very pleasant. They were also very flexible in their availability throughout this phase. When it came time to do the work, they got down to business, and did so in an efficient and professional manner. They completed the work over the course of two days, and after wrapping up for the day each day, they cleaned up all remnants of that day's work. The finished product turned out great, and we are very happy! All in all, we had a great experience with Aspen, and would definitely recommend them to others. Thank you Aspen!
Description of Work: Replacement of three bay windows and two sliding glass doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
TRUDI H.
03/2012
5.0
replacement windows
 + -1 more
I am extremely happy with my new windows. I appreciated the no pressure sales approach. I'm thoroughly impressed with the courtesy and professionalism of the Aspen staff and installation crew. I'm glad I made the decision to install these windows, and I can't say enough great things about Aspen Home Improvements. I will gladly consider Aspen for any future home improvements, and I would certainly recommend this great local company to anyone who is looking to do home improvements. This is a heartfelt thank you to Dave and the staff at Aspen Home Improvements. Trudi Hensley
Description of Work: I had replacement vinyl windows installed in February to replace the original wooden windows in my home. I actually went to the Aspen Home Improvement offices in Lititz to inquire about their product lines because of previous experiences with other window sales people in my home over the past several years. Dave and the staff graciously explained their product lines and services without any pressure for a sales contract. They allowed me to determine when and if I wanted someone to come to my house to measure for a quotation for replacements. Dave came and measured for the replacement windows in early January. The quotation pricing for installation of new windows, removal of the old windows and clean-up from the work was fair and far below the lowest quote that I had received previously. We had a total of 20 windows replaced including 2 garage windows, a bay window and a picture window. The windows were ordered and available early in February. The work was scheduled for the week of February 12th. John arrived, looked at the windows to be replaced and immediately started the process. I was very suprised how quickly the process moved. It took about 2 1/2 days to remove all the old windows and install the new. The rest of the week was used to seal the new windows inside and out, and to clean up from the old window removal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,500
Susan P.
03/2012
5.0
replacement windows
 + -1 more
Thank you! You have been such a wonderful company to deal with. I have enjoyed your timelines, honesty, ethics and over all great to deal with atmosphere. I have been a repeat customer for 10 years. Slowly replacing all 48 windows in my ancient home. Thank you for your patience and you advice along the way. You have made remodeling an old home much easier and I wanted to tell you I appreciate it! You are the only window company we would deal with. Thank you.
Description of Work: . We have been slowly remodeling our 155 year old home for over 10 years. We have gradually replaced key windows as well as adding new rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
JoAnne D.
02/2012
5.0
replacement windows
 + -1 more
Overall, it was a wonderful, stress free situation. We had a limited amount of money, and it was respected. We knew what we wanted and we knew how much we could spend. You can't lie to yourself about how much there is to spend!!! Be informed as to what options will and will not make a difference. If your sales rep can't answer your questions, or find the answers quickly, move on to find someone who can.
Description of Work: Four hopper replacement windows for our basement remodel. Aspen measured and estimated total costs and gave us several options on styles and features. We are so pleased with the final product!!! The quality of the windows surpasses anything else we looked at. Their installer was considerate, prompt and thorough. I would, (and have) recommend them to anyone! They are a great local company where you aren't just a number. From salesperson, installer and office staff all knowledgeable and friendly.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Windows,
Doors,
Roofing,
Siding,
Gutters
FAQ
Aspen Home Improvements is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Aspen Home Improvements accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Aspen Home Improvements offers free project estimates.
Yes, Aspen Home Improvements offers eco-friendly accreditations.
Yes, Aspen Home Improvements offers a 5% senior discount.
No, Aspen Home Improvements does not offer emergency services.
Yes, Aspen Home Improvements offers warranties.
Aspen Home Improvements offers the following services: Replacement Roofs, Windows, Siding, Entry & Patio Doors. Great Financing Rates Available!
We do not offer any sort of repair services. Full replacements only.