KINGKINER TREE SERVICE

They never contacted me to give me a quote.

It went well, their price is very competitive compared to other companies, they were professional, cleaned up after themselves, had good communication, they always provide me updates and that was a good experience.

Excellent. The crew was punctual, polite and professional. Getting nine large trees, three over 120 feet tall, some near power lines, cut down and removed in one day was unbelievable. Would not hesitate to use them again. Neighbors were also impressed and contracted for work.

Terribly. They removed the trees quickly in November, but then left the trees and stumps on my lawn for ~5 months. They were not responsive to removing the logs, and in February began calling for payment. I paid half and said I would pay the remainder when the trees and stumps were removed. They kept calling asking for the remainder without completing the job. Finally the trees and stumps were removed. They sent me a final invoice which was $200 cheaper than the original. I emailed back to clarify — no response. Figured it was a discount for the terrible service to date and sent the remaining payment. Fast forward to a few weeks ago when they called asking for the $200. It has been over 6 months. What a nightmare would never use them again this is the worst customer experience I have had in a long time.

I called Kingkiner to trim back some trees on my property after having a frustrating experience (2-month wait) with another tree company last year. A representative came to the house quite soon after my call. He fully understood my needs and quoted what I felt was a very fair price. The communication from the office regarding scheduling was excellent. There was a delay due to some very bad weather in or area. But the office kept me fully informed and rescheduled the work in a timely manner. The crew arrived early in the day. We do not have a large property, so the 6-man crew was able to complete the work quickly and efficiently. Friendly and professional. We were impressed with how they handled the branches very close to our house and utility wires. They also did a great job cleaning up. My wife and I were pleased with every aspect of our dealings with this company and would certainly use them again.

To be honest, the tree removal went very well. The crew was efficient and did a surprisingly good job of cleaning up everything. When the tree removal was completed I asked about the stump grinding, which was a part of the original contract and quote. I was informed that another crew would be calling to schedule this. I informed Kingkiner that I would not pay the balance of the payment due (~80%) until the job was complete. I made numerous calls and emails to Kingkiner over the course of 2 months to get the stump grinding completed. I finally started to get other services involved just to get the project completed. They finally informed me we were on the schedule for the next day. Anyway, the single man 'crew' showed up and ground the stump down. He also did an immaculate job of cleaning up after the job. However, I asked him about grinding some of the substantial roots stemming from the core root base. He said they don't do this as it tends to damage lawns when 'chasing roots' by pulling them out of the soil. So, long story shorter, I dug out most of the roots in a radius of about 10 feet around the stump. It took me about a month and was backbreaking labor that I did not expect to do. If I new what was involved, I would have made sure the roots were ground up (somewhat) or hired someone to dig them out. I am disappointed that I spent so much, waited so long and still had to invest a ton of my time and labor to complete the job. A picture showing some (~1/3) of the roots I excavated is attached.

Do not fall for Elmer's trade mark line "you'll never know we were here." I had a bunch of trees taken down and few trimmed back and they left my yard a mess: There were many large (several feed wide) holes left in my back yard Large branches and pieces of stumps were left all over (took me two hours to pick up) Several sections of a tree that was cut down was just left on my walk way They took the gates to my fence off and left them off A 4ft high by 3ft wide pile of stump grindings was left in my front yard. I emailed twice and called three times over the course of 2 or 3 weeks just trying to get them to come back to address these things. Every time I called the person who answer claimed they didn't know anything about the situation and it turned into a 15 min call. One of the times I was told someone would come out to address everything but never did. After another call, someone finally came out to resolve everything EXCEPT the huge pile of stump grindings. Their claim was that the contract I signed says they will be left. That is true, but it's also true that Elmer told my wife and I on two separate occasions (before and after he provide the quote/contract) that "everything would be cleaned up" and "nothing would be left behind" and that "[I] would never know he was here". That couldn't be further from the truth. My F rating is a reflection on: not being able to trust the owner's word frustration with the mess they left the effort to get them to come back out having to find and hire someone to clean up the stump grindings they left.

It went very well, the work was done in a timely manor

Overall pretty good. They missed a few dead branches higher up on the trees. They forgot to cut the back side of a holly tree....I pointed it out to them as they started to clean up. I ran to the store and came back 10 min later and they were leaving with out correcting what I asked. That being said....They were very accommodating with my time constraints and worked with me. Very polite and respectful.

They not only took down the trees and chipped up the smaller pieces, but they cut up the large limbs and the trunks into short lengths so that our son could use them in his wood-burning stove to heat his house. They were very careful, laying large mats to protect our lawn from the heavy bucket truck and the chipper, and they cleaned up the chips and blew off the lawn so you would not know that they had been there. We would happily use Kingkiner if we need tree service in the future.

The service was beyond what I expected. Very professional work. It was done in a timely matter and cleaned up so well that as a friend put it "It looked like no one was here!" It's almost as if the tree magically disappeared in a day. It was more then pleased with the work done by the crew, the communication with Elmer and the price was better then expected. I would recommend to anyone who needs tree service and would use them again if needed! Thanks Elmer and crew!

Most people write reviews only after they have had a bad experience with an establishment. I on the other hand also like to give establishments/companies reviews for services well performed. I have used Kingkiner Tree Service not once or twice but several times and each time they performed over an above any tree service company not only in the quality work they do but also with their price quotes. I know that since we have been using them our neighbors are now turning to them for their needs. I just had a problem the day after Christmas and placed a call for service. I received a call back within minutes and before I knew it they scheduled to take care of my problem and I can say that the job was successfully completed. Elmer was my contact person and I can't say enough about him except that they will always get my business and I would not hesitate to recommend them to anyone. Elmer thanks for all your help. You are the greatest and Kingkinger Tree Service is BEST.

Very well. Estimator and Crew were professional and prompt. It was an emergency case because a split branch was hanging onto the trunk, and over the neighbor's garage. The crew came two days after the estimation and did a thorough and clean job.

We called Kingkiner Tree Service and scheduled an appointment for an estimate for a few days afterward. Elmer Kingkiner came on time, looked at our trees, and, before leaving, printed out (using a printer in his truck) an estimate that was significantly less than the estimates we had received from 6 other contractors. After we agreed to have the work done, Kingkiner scheduled it a couple weeks later and notified us a few days in advance. The work crew came on the appointed day and finished the work in a few hours. We are very impressed with Kingkiner Tree Service and recommend them highly.

The gentleman who reviewed my needs was not on site to supervise the work, which was not done as we discussed. I complained, and was told they would be in the neighborhood and complete the job. One and a half months later, no call, job incomplete. I don't understand the positive ratings. If you are not a big job, they don't care.

Had scheduled an appointment and needed to cancel because an emergency came up. I had cancelled once before, and when I spoke with him he said he couldn't work this way and said he would not be cutting my tree down.

They were very good. They came on time, they did really nice work and they did a good clean up after it was taken down. The leaves were falling off and a lot of people just leave them but they didn't; they picked up everything. We did shop around for price and that was the best price we had.

Job was completed in 2 hours. Came back a few weeks later, (due to the weather) to grind the stumps down. Crew was professional, on time and cleaned up before leaving.

I called Kingkiner on 3/9/2015 and left a voice-message. The next day, the office called back and took my information and scheduled a time on 3/11/2015 for Elmer Kingkiner to give me a proposal. The office and Elmer were both pleasant to talk to and I had no doubt that Elmer understood what I wanted done. Elmer gave me an estimate. Based on suggestions, I contacted a total of seven companies. Kingkiner's price was not too bad and has ratings were good. However, I did decide to go with another company. The other company had a lower cost AND I had used the other company before. I had never used Kingkiner before. Although I did not use Kingkiner this time, I will keep them on my short list of Tree Service companies for possible future use.

This was the third time I have used Kinginer. As usual, the job itsef was very well done (see below) and a great value for the money. This time, though communication was lacking. Re communication, I had to call twice to receive my written estimate after making a verbal agreement with Dave Gosselin, one of the estimators. After the second call, I got an email from Elmer, the other estimator, with the document attached. I sent Elmer three pictures of the branch, each with the cut line photoshopped in. (Dave had been working from memory of a previous estimate during our phone conversation.) I signed and faxed the document back about five minutes after receipt. Ten days later, I had still not gotten acknowledgement of the fax or any schedule committment. After another call, I got acknowledgement of the fax. A few days later, I got the expected call with a work date. Normally, I do not bother to "chase" contractors who do not respond. I simply terminate the business relationship. In this case, however, I had had excellent service in the past. The job itself went very well and quickly. The workers demonstrated skill and experience. A couple of cut pieces touched the wires, but did no damage. The location was very challenging with regard to wires, thorny bushes, and a fence. They cleaned up after themselves right down to blowing the sawdust off the sidewalk. They even removed the parking notices I had put on two utiltiy poles. Overall, I am pleased, but do wish the office would get its act back together.

My neighbor and I went in on this together. We got multiple estimates. Of those who seemed to know what they were doing for tree removal, Kingkiner's price was the best. This was our second time having tree work done in 8 years at this property. I had previously used a smaller place for pruning work, and thought they were good and reasonable. However, their price for this work came in a lot higher, I think largely because they would have had to rent a crane (Kingkiner seems to own their own crane). But they also didn't seem to immediately sure of how they would approach the removals given the placement of the trees near the houses and road. Dave from Kingkiner was punctual, responsive, flexible, easy to deal with, as was the office. The removal guys showed up two hours later than estimated, but it wasn't a huge deal. They removed the logs the following day.

Dave kept his estimate appointment punctually. He quoted a reasonable price to remove an ash tree whose location made felling and hauling out a real challenge. Making a mess was inevitable on this job and the contract specifically states the possibility of lawn damage. Indeed there was some, but they did a nice repair and cleanup. The crews (two trip job) were courteous, skilled and professional. They left logs and chips where asked. (They would have taken everything away, but we wanted some of the remains.) The second crew, which removed the big pieces with appropriate machinery, was exceptionally skillful and did a great job of minimizing damage to rain-softened ground. What little they caused, they fixed and cleaned up without being asked. The only glitch was communication about the second trip. The first crew said the second would be out the next day. Halfway through the day, they had not come, so I called to ask. I was told they would come the following day, and they did. I would have preferred correct information in the first place, but the downed tree was well out of the way, so there was no problem caused by the delay. This is the second time I have used Kingkiner and am well-satisfied. Previoiusly, I had used a tree service which seemed to work as well and perhaps a bit faster -- at more than twice the price. Kingkiner delivers excellent value for the money.

We called for an estimate and Dave came out to inspect the trees in question on 4/30 and was out in about 3 weeks. Trees were marked for identified removal. It took about 2 to 3 days to remove all the trees of varying widths and have the stumps ground. The crew of 4 or 5 worked very carefully to remove and orchestrate direction of tree removal, so as not to damage anything. No complaints whatsoever. Highly recommend. Clean-up and hauled everything away.

Dave provided a quote for us and for our neighbor. Because we had the work done at the same time he was able to give us a very competitive price. He assessed the condition of the trees on our property and made recommendations about needed care. I found him to be knowledgeable and personable. The workmen did the work efficiently and they did a good job. Afterwards they cleaned up the yard. I would highly recommend Kingkiner and would use them again.

Did a good job but damaged some of my other trees in the process. They left ruts in the lawn but excusable I guess since the ground was soft from the rain. They had the best price of four estimates.