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5.01 Reviews
Showing 1-1 of 1 reviews
Miriam V.
02/2013
voice mail, landline phone service
+ 0 moreI was using a similar VoIP Business Phone solution from a national provider, my contract was up, so I did some online searches and found that Essenz was a local provider offering the same services. I contacted their sales group and gave them my specs, they quickly responded with a detailed quote. After reviewing the quote I decided to use them, I signed paperwork, and about 4 days later they delivered my (7) phone systems and did all the installation. They also processed my LNP port to transfer my phone number form the older provider, that took about 2 weeks, but apparently that is a typical wait time for number porting. They bill me by invoice (either paper or email) with Net 30 terms, all in all a very smooth process.
Description of Work: Essenz offers full service Business VOIP phone service. I was switching from another provider. After Essenz quoted service and I signed up with them, they proceeded to provision my phone service. In my case I needed (7) phones with extension dialing and voicemail, and I also needed an auto-attendant setup for our main number. I worked directly with a provisioning tech at Essenz and I provided them with all the details they needed to setup my calling system. Once everything was ready, we scheduled an install date for an Essenz technician to come out and install the phones. From the time they arrived, it only took about 2 hours to get everything setup. the phones are great, we ended up going to Digium D40 phones. We didn't have to pay for the phones, they are included in the monthly service fee. The phones work great, and since its unlimited calling, are bill never changes, its always $200/month - we only pay for international calling. I am very happy with the service, and because Essenz is local, if any of the phones break or we have any issues, they can dispatch a local tech to troubleshoot. This is something you just cant get with the larger national providers.
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Yes, I recommend this pro
$200
Contact information
PO Box 155, Lafayette Hill, PA 19444
www.essenz.comLicensing
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Service Categories
Phone Service - Landline,
Voice Mail
FAQ
Essenz Inc is currently rated 5 overall out of 5.
No, Essenz Inc does not offer free project estimates.
No, Essenz Inc does not offer eco-friendly accreditations.
No, Essenz Inc does not offer a senior discount.
No, Essenz Inc does not offer emergency services.
No, Essenz Inc does not offer warranties.
Essenz Inc offers the following services: Phone landlines & voice mail.
Contact information
PO Box 155, Lafayette Hill, PA 19444
www.essenz.com