Christian's Plumbing

We were fully satisfied with the work. He also helped answer questions and offered advice about other plumbing issues we have been having.

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Jarrod was very professional, yet personable.. I am going to have him do more work in the spring, unless I need him sooner.

We had used Christian's Pluming 1 time before and were pleased with Jarrod's work. My husband called and told Jarrod what we needed done as my husband nor I are able to do the basement stairs any longer. Jarrod called later that evening to tell us how much it would cost and that he would be there the next day to do the work. He estimated around $600 as he was basing that on the job taking 6 hours. Jarrod arrived the next morning at the time he said he would and he started doing the job. The floor in the room where we were putting the washer and dryer was hardwood. So before Jarrod came I put down a vinyl floor just tacking around the edges, as to not do any damage to the hardwood if anything should lead from the appliances, I had to do this myself as my husband was too ill to help me, I had to work from a small stool as I could not kneel on my 2 replacement knees. The vinyl floor turned out really nice, I explained to Jarrod why I put the Vinyl floor down and told him it was only tacked on the edges. I did not stand and watch Jarrod as he did the job. He asked me if I wanted all the plumbing to run down one hole, Not being a plumber I told him yes as I assumed this was the way the job would need to be done. He also drilled a 4and quot; hole for the dryer vent to pass through. Jarrod was done in 4 hours and he cleaned up his things and went to his truck to make up our bill. After Jarrod had left and my husband felt well enough to go in and see the work that Jarrod had done. My husband got very upset when he saw that Jarrod had drilled one 4and quot; hole for all the plumbing lines to pass through and had not made a separate hole for each line to pass through. I also saw a white line coming from the dryer vent hole. I discovered that the vinyl floor had 2 tears in it. There was a 12and quot; rip and a smaller triangle piece totally torn away and just laying there. My husband called Jarrod and told him that he was not pleased with the job that he had done and that I was very upset that he did not tell us that he ripped the vinyl flooring. My husband gave me the phone as he needed to sit down because of his illness. I told Jarrod I was very upset and told him that I felt him asking me if I wanted all the lines to run through one hole not right as he was the plumber and I believed he would be doing the job at my home the same way he would do it if he were doing it in his own home. I told him that he should not have charged us the entire amount that he charged to which he replied that he would come and take all the things he purchased and put in my home back out! Needless to say that conversation did not end well. I told him I was going to put a review on Angie's List and that seemed to be the only thing that upset him. That I would be dragging him name through the mud. I told him I will only be reporting the way he did the job. I will not be calling him for any other plumbing problems. Oh and by the way, the first job he did in July 2014, with our leaking toilet, I went down the basement the other day and the toilet is still leaking in the basement!

The day of the job, Jerrod did arrive promptly and seemed professional and appropriate. He spent 1-2 hours performing the repair. I did not watch him the entire time, as I had other errands to run. Later that day, or the next day (I can't recall exactly), I noticed the leak was still present. In fact, after inspecting the pipe/joint in question, I really cannot tell if he did much of anything. I called him immediately and told him the leak was still there. He said he would get to it eventually, but had other jobs to attend to. Three weeks went by and no call or sign of Jerrod returning. I called and left a message on his home and cell phone numbers. No return call. I called several more times, and sent him an email. Still no word from Jerrod. Last week, I called again and left another message on his voicemail. I explained the situation and asked that either 1) he return to complete the work or 2) refund my $140 he charged for the job or I may need to take legal action. Still no word from Jerrod, but today I did get a check from him in the mail reimbursing my $140 dollars. So, he obviously had been getting my messages all along and just refused to return my calls. It seems only when I used the words and quot;legal actionand quot; that he decided he could not get away with ripping me off. I certainly would NOT recommend this plumber to any other potential customer. It is a shame as our first impression of him was that he seemed like a nice guy. I do hope that nothing ill has befallen him, but nevertheless if he could make the effort to mail a check, it seems he probably could have made the effort to return a phone call and at least respectfully let us know he could not perform the work.

unknown

I checked Angie's List and found Christian's Plumbing. I read the reviews and liked what I read. I gave them a call. Jarrod answered right away. I explained what my problem was (which was a problem that I felt needed immediate attention) and he said he would be there the next morning around 8:30am - 9:00am I asked him of he could give me ballpark figure of how much it might cost and he gave me an amount. I was surprised at how low amount he stated and I told him I would not hold him to the quote, because he had not looked at the job. I told him we wanted to put a new toilet in, would this be a good time to do it. He said yes and told me a name of a good brand that he had used. The next day Jarrod was right on time. My husband showed him the problem and they also realized he would need to change some of the drain piping. He went to work and in about 3 hours our problem was fixed and we had a new toilet! And I was surprised he stayed within the quote he gave me on the phone.

Had had bad experience with previous plumber who did not solve problem and greatly inflated estimate for installation of shut off valve. Thank you Angie's List for the reviews on this plumber. He lived up to his prior reviews, and solved our problem at a reasonable fee. we will definitely call him again if we need his skills.

He was on time. Explained what he was going to do and why before performing the work. I would recommend him to anyone and will be calling him again if need be.

NA

Moving can be a nerve wracking experience especially to a different state. We purchased four new appliances the day we closed on our new home in Johnstown with the assurance froom the salesperson that they would be delivered and installed the next day. (One day prior to the movers arriving with our furniture) When the delivery people arrived, they informed us that they did not install appliances. I was frantic...we had already been staying in a hotel for a week and obviously could not move into the house until we had appliances. After several lengthy discussions with the retailer, they agreed to have an installer there the next day. Fortunately the installer was Jerrod of Christians plumbing. The house was in chaos with movers and furniture and boxes everywwhere but Jerrod took it all in stride and went about installing the appliances. I was very impressed with his professionalism, attention to detail and positive attitude. Coming from the Chicago area, it was a pleasure to deal with a service provider who truly cared about what he was doing and took the time to do it right. I was extremely pleased with the service he provided and would highly recommend that if you purchase new appliances and need them installed to forgo the installtion service provided by the retailer and contact Jerrod directly. I guarantee you will be pleased with both the pricing and the service. Fortunately, I also discovered that Jerrod was in the plumbing business and we discussed our plans to install a half bath on the main floor of the house. Jerrod gave me his business card and I promised to call him when we were ready to get an estimate. A few weeks later, I called Jerrod and left a message that we were ready for the estimate. We also contacted another company for an estimate as well. Jerrod's response was very quick and he came out the next day to do the estimate. He explained everything thoroughly including the time it would take to complete the installation. The next day, we had the second service provider come out and what a difference. Where as Jerrod had made everything seem simple, the second provider kept pointing out problems and why it would be a difficult job. The second estimate came in twice as high as Jerrod's and even if they had been close, we still would have gone with Christian Plumbing. The installation when beautifully with Jerrod providing the same high level of service that he had displayed when he had installed our appliances. It didn't even phase him when he discovered he had to go through four inches of concrete in the basement to install the new drains. He took it all in stride and did not increase the price even though he had to do extra work. He also came back an extra day to put the laundry tub back because he didn't think the concrete was dry enough (again with no incease in price. ) Jerrod did an outstanding job installing the half bath. Working in an older home (about 100 yrs) isn't easy...but Jerrod has the experience and the knowledge to do the job right. I highly recommend him for any plumbing needs you may have and guarantee you will be completely satisfied with his work and his reasonable pricing. Needless to say, when we needed a garbage disposal installed a few weeks later, we called Jerrod to do the job. We will definitely call Christian's Plumbing for any future plumbing needs we may have. Thanks Jerrod for doing such a great job for us on all three installations.