Eastern Roofing System Inc

Roofing, Siding, Gutters

About us

Eastern Residential Solutions is a respected full-service residential roofing and exterior contracting company. We are based in Jessup, PA but also service Scranton, Wilkes Barre, Hazleton, Allentown and all of Northeastern PA. We are a licensed and insured home improvement contracting company specializing in roof repair, roofing services, roof replacement, siding replacement, and gutter replacement. At Eastern Residential Solutions, we are dedicated to customer satisfaction. Our goal on every project is to minimize the impact on our customers, by getting every job completed professionally, correctly and quickly, while also maximizing your investment by using only the highest quality and best-backed materials in the industry. Eastern Residential Solutions is a division of Eastern Roofing Systems Inc, one of the largest most respected commercial roofing companies in the United States. (PA HIC# 017000)

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Residential, commercial and industrial roofing, gutters, skylights & waterproofing of roofs.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa


Photos of past projects

Reviews

4.917 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
6%
3
0%
2
0%
1
6%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.9
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 1-17 of 17 reviews

Andy N.
06/2024
5.0
siding
  + -1 more
We cannot say enough great things about Eastern Roofing. Eric was our pro, and his communication and helpfulness were amazing. The siding project went exactly as planned, and our house looks brand new. Eastern installed board & batten siding to highlight some of the vertical aspects of our home. Professional, clean, and the price was very reasonable. If you need siding, call Eastern. Thank You to Rich, Brian, and Eric. Great guys, great job, great company.
Description of Work: Vinyl siding installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$23,000

Response from Eastern Roofing System Inc
Thank you for sharing your experience. We strive for 100% satisfaction on every project, and we are glad that you are pleased with the outcome!

John P.
05/2024
5.0
siding
  + -1 more
On time, and solid work.
Description of Work: Loose siding at the roofline, reattaching the end of a gutter that had come loose.
Rating CategoryRating out of 5
Yes, I recommend this pro
$350

Response from Eastern Roofing System Inc
Thank you for sharing your experience with us! We are glad to have you as another satisfied customer!

karen C.
09/2023
5.0
roofing
  + -1 more
Roof replaced in one day. Project managers went above and beyond from point of inspection of roof and work needed, making minor repairs to prevent leaks if it rained prior to scheduled day, and follow through to gutter replacements. This was the only company that recommended we contact the insurance company because of roof damage found on their inspection, thereby saving us about 75% out of pocket (never would have thought to contact the house insurer otherwise).
Description of Work: Roof replacement.Gutter replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

Response from Eastern Roofing System Inc
Thank you for sharing your experience! We are glad that you were happy with our services and the outcome of your project. Thank you for selecting Eastern!

mary ellen V.
08/2023
5.0
siding
  + -1 more
These guys did an awesome job. I am referring them to all my friends. They showed up when they were supposed to. Very knowledgeable and professional and friendly. The project was completed for beyond my expectations. They paid attention to detail. the cost was so reasonable. I have never had a better experience with any home-improvement company like I did with eastern.
Description of Work: They repaired a hole in my siding left by an angry squirrel. You would never know there was any work done everything blends right in

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from Eastern Roofing System Inc
Thank you for sharing your experience! We are glad we were able to help rid you of your angry squirrel. Thanks again for selecting Eastern!

John L.
10/2022
5.0
siding
  + -1 more
Went great
Description of Work: New siding on home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Eastern Roofing System Inc
We are glad that your project went great, and we thank you for selecting Eastern to do the work!

Karen S.
10/2022
5.0
roofing, siding
  + 0 more
Very satisfied! Completed on time and in timely fashion. All issues and concerns were addressed and resolved in a timely manner .
Description of Work: Roof replacement, windows, dormer siding

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50,000

Response from Eastern Roofing System Inc
We are glad that you are satisfied! Thank you for sharing, and thank you again for selecting Eastern!

Peggy M.
04/2022
5.0
roofing
  + -1 more
Eastern is very responsive, we were scheduled promptly, as requested. There was a decent sized team in place to complete the installation. They are dependable and reliable. Their workmanship is warrantied.
Description of Work: Replaced the entire roof/added OSB.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Response from Eastern Roofing System Inc
Thank you for sharing your experience! We are glad that we were able to meet your expectations. Thank you again for selecting Eastern!

Jamie M.
10/2020
5.0
gutter repair, roofing
  + 0 more
Excellent from start to finish!! Very Professional Would recommend 100%
Description of Work: Re-Roofing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Eastern Roofing System Inc
Thank you for the kind words! We are glad we were able to live up to your expectations. Thank you again for selecting Eastern!

Robert C.
09/2020
5.0
gutter repair, roofing
  + 0 more
Professional from start to finish, everything was flawless fast, keep the site clean at all times. besides the new roof, gutters, and downspouts you wouldn't even know they were there, it was spotless.Could no be happier with the whole process. 10 out of 10
Description of Work: New shingle roof, gutters, and downspouts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Eastern Roofing System Inc
Thank you for sharing your experience! Our goal is to always exceed our customers' expectations, and we are glad to hear that we were able to on your project. Thank you again for selecting Eastern!

Lori T.
04/2020
5.0
gutter repair, roofing
  + 0 more
The customer service provided by Eastern is second to none. From the first day you call for services until the day your project is completed you will feel like you are their only customer . Their project managers have no problem helping you navigate through insurance claims and ensuring you are getting a fair deal from your insurance company . They do not have to do this as they are getting paid the same amount regardless of insurance payment but their mission is to ensure the customer receives the reimbursement deserved. Our roof was complete in one day . The workers were wonderful on every level from expertise , to respect , and most noticeable even from afar is their hard working nature . Eastern’s standard warranty speaks to the quality of their work. Their warranty is so comprehensive that they would be out of business if their work was anything less than perfect. Thank you Eastern for giving is piece of mind and a beautiful roof ❤️
Description of Work: Complete roof replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Response from Eastern Roofing System Inc
Thank you for your kind review! Our goal is customer satisfaction, and we are glad that we met this goal on your project! Thank you for choosing Eastern!

Jackie N.
02/2020
5.0
roofing
  + -1 more
They did a wonderful job. They were very professional, very accommodating, and were on top of everything. I would highly recommend them and I would definitely hire them again.
Description of Work: They replaced my roof.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Eastern Roofing System Inc
Thank you for selecting Eastern for you project and thank you for taking the time to leave us this review!

Marisa E.
01/2020
5.0
roofing
  + -1 more
It was impeccable as well as the workmanship. They were very very prompt, time conscious, super clean and my yard was left very neat.
Description of Work: They replace our roof.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Eastern Roofing System Inc
Thank you for the kind review and thank you for selecting Eastern to replace your roof!

Jim B.
01/2020
4.0
roofing
  + -1 more
I was very pleased with their service, very efficient and did quality work. They also cleaned up the area, took off all the debris away and follow up on any issues that I have.
Description of Work: He installed new roof for me.
Rating CategoryRating out of 5
Yes, I recommend this pro
$10,000

Response from Eastern Roofing System Inc
Thank you for your review! We are glad that you are happy with the results! Thank you again for selecting Eastern!

Joanne M.
01/2020
5.0
roofing
  + -1 more
It went excellent. They are the only company who called back when they said they would and started the work when they said they would. I found them to be extremely reliable and well prepared. They showed up, cleaned up, and did everything perfectly. I would highly recommend them to others.
Description of Work: Replaced my roof due to hail damage
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Eastern Roofing System Inc
[Member Name Removed], Thank you for your very kind review! We are glad that our communication and our work lived up to your expectations! Thank you again for selecting Eastern!

Ed Z.
01/2020
5.0
roofing
  + -1 more
I was impressed. they were very professional, on time, they showed up when they said they would. Explained everything and completed the job in one day.
Description of Work: They did roof over an addition. they removed the old roof and put in a new one.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Eastern Roofing System Inc
[Member Name Removed], Thank you again for selecting Eastern! We are very thankful for your review!

sonya Z.
10/2011
5.0
roofing
  + -1 more
They have excellent workmanship. They provided very timely service. They follow ethical business practices. They also gave us a good deal. I rate them high overall.
Description of Work: We used Eastern Roofing System Inc this year for roofing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Michael A R.
11/2009
1.0
roofing
  + -1 more
Sent a "supervisor " to measure roof. Supervisor not in office for days obviously the measurements could have been called into office. After 2-3 weeks called my contact there (this was on 11/13/09 my bad luck I guess) he "must have stepped away" I was told and I left a message for him to call me. No response. On Saturday 11/14/09 I received a wriitten estimate estimate dated 11/8/09 and signed my their general manager on 11/9/09 AND GOOD FOR 60 DAYS . The envelope was postmarked 11/9/09. Five days for mail from Moscow PA to Scranton?? Emailed my contact over the weekend because my request for a solar roof blanket wasn't included & reiterated I wanted the work done before winter and received a response (on 11/16/09 the first business day after receipt of estimate) that they wouldn't be able to do the job as they were fully booked. Called for the General Manager was told he wasn't available and was told by his administrative assistant that "things change". I said "the very next business day" & requested call from GM . NO CALL received on 11/16/09 and guess I won't hear from them . Documentation (estimate and email response) available. Had the audacity in their email response on 11/16/09 to say that "hopefully we'll be able to do business in the future". My response was civil but terse informing them that I doubted it.
Description of Work: No work. Estimate for $10,400 and $19,400 good for sixty days. Read below. Short story between receipt of estimate on Saturday 11/14/09 and Monday morning 11/16/09 "things changed" and they couldn't do job despite and estimate that was good for sixty days. Will provide copy of estimate and their email of 11/16/09 upon request.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$10,400

Response from Eastern Roofing System Inc
Unfortunately we cannot please every customer. This customer contacted us asking for a bid on a commercial roofing project. We sent a company estimator out to the location to spec the job and estimate. After the price was given the project specs/ material of the job changed and so did the pricing. This did not sit well with the customer and after trying to resolve it to no avail it was best if we walk away from the project before we started work or went under contract with this customer. As a business we reserve the right to decline starting a project to protect our name, integrity, and avoid future customer issues. We never performed work on this customers property and therefore we don't feel as though this review should be takin into consideration when looking over our profile. We ask that if you intend to have us bid your project you look past this review and let us perform a free estimate and make your own judgement. If after our initial consultation you feel like this customer we understand if you hire another contractor. At Eastern we take pride in helping our customers and feel you will have an experience just like our other customers who actually hired us to perform work on their homes and gave us an A rating!

    Contact information

    1 Keystone Pl, Jessup, PA 18434

    http://www.easternResidentialSolutions.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Number
    PA17000
    Trade License Locale
    Pennsylvania
    Trade License Authority
    Pennsylvania: Home Improvement Contractors
    Trade License Expiration
    07/01/2025
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing,
    Siding,
    Gutters

    FAQ

    Eastern Roofing System Inc is currently rated 4.9 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Eastern Roofing System Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Eastern Roofing System Inc offers free project estimates.
    No, Eastern Roofing System Inc does not offer eco-friendly accreditations.
    No, Eastern Roofing System Inc does not offer a senior discount.
    Yes, Eastern Roofing System Inc offers emergency services.
    Yes, Eastern Roofing System Inc offers warranties.
    Eastern Roofing System Inc offers the following services: Residential, commercial and industrial roofing, gutters, skylights & waterproofing of roofs.

    Contact information

    1 Keystone Pl, Jessup, PA 18434

    http://www.easternResidentialSolutions.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day