Natural Beauty Lawn Care

Their prices are reasonable and even low. However, their service level has been degrading, particularly in the last couple of years. I am willing to give them another chance as they have been taking care of our large grounds for more than 5 years.

After two years of average service on lawn care (there was little to no improvement in lawn quality despite treatment, and clean up following mowing was mixed) I was questioning whether to continue for another year. Despite that, I contracted for all cleanup at a cost of $325. While they did come mow and blow leaves, they did not clean beds, cut back plants like hastas or remove debris (sticks) from the lawn or beds. Though I was promised in writing that they would return, no one ever did. I was forced to pay the bill in full under threat of legal action. I will not use this service again.

Did a good job. Over all good experience I would call him again

Used Pete's services once again. Spring cleaning, mulching, & removal of concrete footers. Great bunch of guys. Wished they were closer to my neighborhood. Will use them again.

I purchased an Angie's List Big Deal and this provider came out to go over work that needed to be done. I never heard from this provider again despite several calls that I made. He never returned my calls.

Whole job took about two to three days. Cleaned up after themselves. Very polite, fast but precise.

We weren't exactly thrilled with the work that they did. So, I don't think we will be using them again. I think we did have to pay an additional price because we wanted to add a bush in the yard. Our challenge with them was that I wanted someone home when they came out to do the work. The first time they scheduled, they had to cancel, which wasn't an issue. But then, they never told us the rescheduled date. They just came out and did the work. I think the price was good. They did what I requested. My biggest challenge was them arriving and not telling us they were coming. Then, the tree that they installed, they didn't exactly explain all that they we installing and it died the very next year.

Scheduling of the service was an issue. The recommended dates for service delivery were ignored, the service was scheduled on an unacceptable date, tried to contact the provider to reschedule and received no response, service was delivered anyway without the required preparation being completed. Finally was able to speak with the provider and the provider agreed to preform the service again later in the spring. Service was delivered again later in the spring but the results were not up to expectations based previous experiences with other providers.

We are very pleased with how well his crew did the job.

It turned out fine. It was not as we expected. The way they advertised, we were going to grind a stamp but they had this little tiny machine that took them forever. It took him all day. The machine broke while he was here. We paid extra but it was better than getting another service provider.

It was okay. It's a local company from the area, so I did get a feel that he was really interested and willing to job around our neighborhood. Basically I did get a good vibe out of him.

Everything was fine. There was a little mix up with the bill but they did nice work.

It went well. Once we were able to coordinate a time, they came right out and did what they needed to do. They did a good job.

I originally got a deal through Angie's list last year in the fall . However, several says after I purchased the coupon, the present lawn service that I use (green lawn) had performed a unauthorized aeration of my lawn without my consent. I called Natural beauty and spoke to Pete and requested that the aeration be held until this past fall and he agreed but asked that I call in August to get on the list for an aeration. I called in August and was told that I was on the list to be done.I called again in September, then in October and each time was told that I was on the list to be done. I called again in November and was told they would be out the next day--no service. I called again and finally the aeration was done. I have had aerations done int he past and usually , there are tons of soil plugs all over the lawn. To be honest, I did not see many soil plugs following the aeration and not a lot of seeding. I also question how effective the aeration will be as it was done so late in the season. I was not particularly happy with the service that was done and don't feel that I should have had to dog the company to get the work done.

It was an average Fall clean-up. Scheduling was easy with them.

I still use Natural Beauty Landscapers today in order to try to nurse my lawn back to health. When we purchased the house the yard was in poor condition. Pete and his team come out about every other week to mow the lawn (only 36 dollars per mow). They also are fertilizing my grass and killing my weeds as well as aerating and reseeding. It will probably take a year or so before the lawn looks healthy again. As for the bigger, more immediate projects, his team came out and worked very hard for two days getting everything in order. When they were finished the yard look absolutely amazing, and completely different from what it looked like before. They did a great job moving bushes to other parts of my yard, as well as mulching around the house and fence. Everything looks great and Pete offered a 10% military discount on the cost. He is a great guy and a hard worker. I definitely plan on continuing to use Natural Beauty for the foreseeable future.

They're good people. It was first-rate as always.

They did everything asked of them. Very happy with them. They were prompt, worked quickly, and did over great job.

Work was done on time and the plants and flower bed was designed nicely. The bed was also re-mulched. We were happy with Pete's work. Our problem is, although Pete has said he would guarantee the plants and replace two crape myrtles, a lavender plant and a cherry laurel shrub, he has failed to respond to two phone calls and two e-mails after initially coming out in June this year to view them and telling us he would replace them. Overall we are satisfied with the work, but disappointed in his lack of responsiveness.

I had 2 large branches and a tree up high that needed to be removed. They showed up on time, took care of them & did some extra work for us as well.

They were punctual; we think it helped out yard. They were very very professional.

My lawn is about 6,000 square feet. It turned out okay. There were no additional fees.

Sent: Tuesday, July 08, 2014 7:32 PM To: 'naturalbeautylawn@gmail.com' Subject: ***Brian Lawn*** Importance: High Pete, My Wife and I will no longer require your services. Through numerous emails between my Wife and me it has become clear that the way in which your business is run does not meet our needs and expectations. Frankly, the service you provided has been unpredictable, careless, and damaging to our property which we work hard to maintain. There have been items of concern that have come to my attention and I will provide examples with some photos below. - My Wife has observed on multiple occasions the person using the lawnmower slamming into our mailbox. This caused chips in the wood base and has made it lean to the left. - I specifically asked your crew to come on Friday?s to allow my Wife time to clear the lawn of dog poop. You and I even had a conversation while I was in Bahrain and you yourself guaranteed me that if you could not come on Friday?s that you would call her and let her know when you would be there. This is not happened and your crew shows up randomly and in doing so smashes dog poop all over our lawn with no regard for my Wife having to go scrape it up. - *picture attached* On multiple occasions your crew has not used the path I laid out for them leading from my front yard to my back yard. Instead they decided to make their own route resulting in the destruction of an area of ferns in my back yard. This type of reckless disregard for others property has been the hallmark of your service since we hired you and is completely unacceptable. - *picture attached* When I left for the Middle East my lawn had no patches, muddy areas, or bald spots. Now we have them all over our property as a result of the careless efforts of your crew. Specifically, there have been multiple times where my Wife observed them cutting the lawn shortly after a soaking rain and in doing so, spinning the wheels of the mower into the grass causing these bald spots. - *picture attached* I personally sent you two photos of what I expected the edging of my property to look like. My Wife has reported that rarely does your crew edge even more than one quarter of my property. Most of the time she obverses them edging around the mailbox and at the end of the driveway and no further. Once again, this shows the carelessness and laziness of your crew while they are at my property. There is simply too much inconsistency and carelessness from you and your crew. When we reached our agreement I expressed in depth my need to be able to trust that you would do a good job to give my Wife one less thing to worry about. Not only did you violate the one thing I asked you to do, but you caused more stress to my Wife during a time when I am 6,000 miles away. Because of the horrible job your team has done, my Wife would rather take 3-4 hours out of her week as a single Mother with a deployed husband, to cut the grass, edge it, and weed the property on her own than have your company do it for her. If that does not express how bad your guys have done then I don?t know what will. As I said before, based on how inconsistent, reckless, and damaging your service has been we will no longer require it. I hope after reading what I wrote and seeing the photos I have attached that you do the right thing and refund the money I have spent on a service that has only caused damage to my property and stress to my Wife. I would like a reply back to this email and I can be reached at this address. Very Respectfully, Brian

The crew of three arrived mid-morning and were finished with the entire job by mid-afternoon. They brought in several pieces of equipment to remove the bushes, move the rocks and thatch the soil to put down the new lawn. The crew was efficient and cleaned up the front yard after they were done. The property is small and in a burrow neighborhood, but they took care not to damage the fence or the surrounding area.

The provider was responsive after I purchased my coupon . The estimate was about 2 weeks after I made first contact. The job was fully explained to me in advance . The day of the job the removed part of the chain link fence to get the gas powered tototiller in the back yard. They had enough crew to finish the job in abhout 5 hours or so. They reattached the fence . They completely cleaned up their materials and swept any soil that was on the street and I was given specific instructions regarding watering and care for the lawn. I was satisfied with the work done and would recommend them for commercial or residential property owners.