Horrible, Untrustworthy, Ripping people off for labor charges!
Description of Work: Main water valve was leaking. Ultimately needed replaced. They didn't have the correct size when they arrived at the house. Had to go back to warehouse to get the correct size. Detailed description was given over the phone of sizes, etc. We were assured they carried thousands of dollars of parts, and they had it on the truck. Technician said no information was passed along to him. Now about 4 months later, valve is leaking. Contacted them, we were told No way would they come fix it at no cost to us. Valve has 1 yr warranty. We will take them to court if they don't fix it for free. We were ripped off from the start at the outrageous labor costs. Don't ever use them!!!!
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
Christel H.
01/2016
4.0
plumbing
+ -1 more
unknown
Description of Work: They had to fix a very complicated system. They had to put in a new sewer line.
Rating Category
Rating out of 5
Yes, I recommend this pro
laurie P.
10/2015
2.0
plumbing
+ -1 more
Pump and holding tank okay. Bathroom another story- when they replaced the flang on the toliet the wood was rotted so it had to be replaced. Sent someone to get wood and took him 2 hours (Lowes is about 8-10 miles). Came back with plywood and 2X4 and nailed in a square of wood to replace where the toilet sat. I was not at home so I don't know what they did underneath. The new floor is lower that the original and there is a 3/4 inch gap the whole way around. Also they used furniture grade oak plywood. The floor will have to be redone when we replace the flooring material -They charged $500 to "fix" the floor. Materials were probably less than $50. Also they started to run the camera through other pipes to get a estimate on other work that needs done but they had to stop to take the camera somewhere else. They still charged me $345 for the camera use and said they finished it when they came back to do other work. NO estimate on what the "other" work would cost. They WILL NOT be coming back to my house again.
Description of Work: installed new pump and tank for well and replace flang for toliet
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
5.0
punctuality
4.0
$2,300
Vicky M.
06/2015
2.0
plumbing
+ -1 more
unknown
Description of Work: No quote no itemized invoice.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$1,200
Anne S.
03/2015
1.0
plumbing
+ -1 more
Informed plumber we have the house up for sale and only wanted to put a minimum amount into the hot water heater. He advised replacing and buying an extended warranty saying that buyers would really appreciate that and it would help our home sell faster. He quoted us a price of well over $2,000 for a new hot water heater. Plumber used such high pressure sales tactics that I asked him to leave my home. I have never experienced such obnoxious and pushy behavior in a plumber! Paid him $30 to get him to leave. Worst experience ever with a plumber.
Description of Work: Our five year old hot water heater was not working. Plumber arrived and advised that it would be $99 to have him look at it and see what was wrong.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$30
JAMES R.
12/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Relit hot water tank and raised it off the basement floor
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
02/2014
1.0
heating & air conditioning/hvac
+ -1 more
He charged us too much as we had had the same repair done previously and it had cost just over $100. We would never recommend this company to anyone.
Description of Work: Our furnace quit working. He came out to fix the furnace.
Rating Category
Rating out of 5
value
1.0
$550
Anne S.
02/2014
1.0
plumbing
+ -1 more
Our five year old hot water heater needed repaired. Plumber advised it would be cheaper to replace than to repair. He used extremely high pressure sales tactics to sell us a new hot water heater at $2,000.00 as well as extended warranties even after we advised him we were selling our house and wanted to put as little money into the water heater as possible. We paid for his service visit of $35.00 and asked him to leave. I would never do business with them.
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Service Categories
Plumbing,
Heating and Air Conditioning,
Sewer Cleaning,
Drain Pipe Installation
FAQ
Westmoreland Affordable Plumbing Heating & Cooling is currently rated 2.4 overall out of 5.
No, Westmoreland Affordable Plumbing Heating & Cooling does not offer free project estimates.
No, Westmoreland Affordable Plumbing Heating & Cooling does not offer eco-friendly accreditations.
No, Westmoreland Affordable Plumbing Heating & Cooling does not offer a senior discount.
No, Westmoreland Affordable Plumbing Heating & Cooling does not offer emergency services.
No, Westmoreland Affordable Plumbing Heating & Cooling does not offer warranties.
Westmoreland Affordable Plumbing Heating & Cooling offers the following services: Plumbing, garbage disposals, sewer lines, heating & cooling.