A Better Choice, Inc.

basement waterproofer, plumber, well

About us

Since our inception in 1996, A Better Choice, Inc. has provided quality service to over 26,000 satisfied customers in the Greater Pittsburgh area. Our philosophy for success is to provide honest, courteous and guaranteed service to every customer. Our reputation with the BBB, Greater Pittsburgh Business Connection, and 4+ star rating on Google, Home Advisor and, Angie’s List reflects our continued dedication to customer satisfaction We go above and beyond to help our customers. John, our Service Manager, builds a great customer relationship from first contact through the installation and afterwards! At A Better Choice Inc. you can be sure that your account will not get lost in the shuffle! Shirlee, our Office Manager, keeps track of all our customer accounts and is a vital part of ensuring a smooth installation process. We are a full service company that handles problems ranging from wet basements and ventilations systems to wall cracks and foundation problems.

Business highlights

30 years of trusted experience
Veteran Owned & Operated

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.326 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
38%
3
8%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.1
value
4.0
responsiveness
4.0
Showing 1-25 of 26 reviews

Lynda D.
12/2023
3.0
The guys that came and did the actual work were very nice and did a great job . The problem was the management from Bill and down to Travis , my basement has a toilet that could not be moved .. well by the floor being jackhammered damaged the toilet it now leaking because of hairline cracks at the base , after contacting Travis and sending pictures to him their response was we will send you $100 and you can buy a new toilet ! When Bill bid the job he made sure to tell me about how they are insured up to 2 million dollars Thst $100 dollars doesnâ t really buy a toilet and then the cost of getting someone to install it will be hundreds more for that reason of them not wanting to take care of what they damaged I would not recommend ABC to anyone they got their money snd could have cared less about my issue !! Poor communication with this company and also the broom swept my basement I sm still trying to clean up the mess and it has been 2 weeks very disappointed ! I guess I should say buyer beware !!

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
1.0


Jasen Z.
09/2023
4.0
The company did a good job but there was no communication between the person bidding the job and the people doing the work. They didn't do what we discussed during the bid, but they did come out and fix it and were very prompt.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,200

James B.
09/2020
5.0
Quick and easy. Work was done to expectation

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Denise P.
02/2019
0.5
We did have a problem and we call them to fix it and they did perform the work as it was supposed to.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Linda P.
04/2018
4.0
Detailed estimate; worked hard to finish in a timely manner. Gave directions on what to do after they left. The only disappointment is that they had to cut drywall and I now have another expense.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Eileen L.
01/2018
5.0
Had all the supplies in stock, no waiting for them to order piers. Actually had done this serious foundation repair in their history

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jerry H.
11/2017
5.0
Quality work and quick response. Foundation for stone chimney was anchored into bedrock. Work well done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joann S.
11/2017
4.0
The job will not be done till December. Please send me this rating system afer that.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Amber Z.
11/2017
4.0
Detailed estimate provided at first appointment for Interior French drain project. Communicated well and completed quickly.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Virginia M.
05/2017
4.0
Very hard working guys who did a terrific job. However clean up and follow up needs attention. Pumped water could be better directed than on the driveway and would appreciate other solutions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro
$1,700

William K.
03/2017
5.0
they were very clean and efficient workers. would recommend this company to anyone, great job Jim and Cody.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lee C.
01/2017
5.0
The crew worked very fast and efficient. They did a great job and did a nice clean up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jenny L.
01/2017
4.0
.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
3.0

Yes, I recommend this pro

Joey K.
12/2016
5.0
My wife and I hired A Better Choice for our basement. The work was done quickly and was very clean!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jim B.
06/2015
5.0
EVERYONE, was extremely nice. They showed up early for the initial visit/review and gave me a quote on the spot. The workers were all friendly, nice and answered all of my questions. I have already recommended this company to friends and family.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro
$3,600

Kevin B.
03/2015
5.0
He did amazing job being conscientious about our drapes, they were good at cleaning up after themselves. We are very pleased

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

lynn k.
10/2008
5.0
the crew did an excellent job. thank you

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert M.
05/2008
5.0
Efficient and professional. Everything was done as promised.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

97 North Thompson Lane, Irwin, PA 15642

http://www.abetterchoiceinc.com

Service hours

Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
PA000377
Trade License Locale
PA
Trade License Expiration
07/01/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

basement waterproofer,
plumber,
well

FAQ

Monday: 9:00 AM - 4:00 PM

Tuesday: 9:00 AM - 4:00 PM

Wednesday: 9:00 AM - 4:00 PM

Thursday: 9:00 AM - 4:00 PM

Friday: 9:00 AM - 4:00 PM

Saturday: Closed

Sunday: Closed

A Better Choice, Inc. accepts the following forms of payment: CreditCard
Yes, A Better Choice, Inc. offers free project estimates.
No, A Better Choice, Inc. does not offer eco-friendly accreditations.
No, A Better Choice, Inc. does not offer a senior discount.
No, A Better Choice, Inc. does not offer emergency services.
Yes, A Better Choice, Inc. offers warranties.

Contact information

97 North Thompson Lane, Irwin, PA 15642

http://www.abetterchoiceinc.com

Service hours

Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed