Description of Work: I had a problem with my furnace Ed came very quickly and had the problem fixed very quickly and made sure everything was fine
Rating Category
Rating out of 5
Yes, I recommend this pro
Elizabeth Z.
09/2014
5.0
plumbing
+ -1 more
unknown
Description of Work: Initially they replaced plumbing in the bathroom and dealt with all of the repairs necessary due to leaking. Secondly, they replaced windows in my downstairs living room and completely gutted the room with new wiring, dry wall and molding. The last piece of the work will be reinforcing the floors so that new carpeting and flooring can be installed. | |The key to this organization is Jay Faulla who is not only a plumber but an excellent carpenter. He can do anything and he does it to a high standard of professionalism. As for the others that may accompany him, I really do not have much to say that results in them being very helpful.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,500
Cody K.
08/2014
5.0
plumbing
+ -1 more
unknown
Description of Work: Stains was contracted out to us by a general contractor doing work on our new home. We had them replace all the plumbing in the house, add lines for a half bath in the basement and when we ran into a natural spring running underneath our home, they promptly fixed the issue and installed a sump pump for us. We haven't had water in our basement since. Jay was the gentleman doing most of the work, extremely dedicated, hard worker. Quality materials and quality job.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Robin R.
04/2014
5.0
plumbing, heating & air conditioning/hvac, water heater repair
+ 1 more
Ed is very prompt, detailed oriented, and very knowledgeable. I always feel like he works hard to solve our problems in a cost effective way. Ed and his staff and fixed several problems in the past year for our family that other local providers were unable to repair completely.
Description of Work: Inspected hot water heater and repaired it; changed air filter in HVAC.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Cynthia Z.
02/2013
2.0
plumbing, drain cleaning
+ 0 more
This is an issue of courtesy, professionalism, and dishonesty in billing. Not only was the worker rude and unprofessional, he accused the homeowner of taking up his time on the invoice. It took more than a week to get an appointment. During this time the homeowner curtailed all laundry, dishwashing, and major use of water to prevent basement water. The worker did not know the problem, or if it had been fixed when asked. In fact, he didn't want to talk and was very abrupt. Upon my suggestion, I tested the laundry for leaks, and then the worker put it on the bill, and complained about it in ITALICS. No estimate for work was given, and no bill was left. The invoice arrived in the mail. The invoice was not detailed and was written in a rude, accusatory tone, which complained IN ITALICS that the work took longer because of the homeowner's questions, and because of services provided (this is not true). The homeowner's questions (is the problem resolved?) did not take more than 5 minutes, while talking the worker interrupted to take a cell phone call while the homeowner waited! The homeowner did not request extra services. I will not use this company again for their dishonest portrayal in billing and their rude comments, not to mention that they didn't know the problem. I also retract my other recommendations on this company. I will not use this company again.
Description of Work: Problem: Water leaks in basement in several places. I am greatly disappointed by the professionalism and problem resolution of this company this time. Snaked 2 drains. Fitted toilet. Replaced drain toppers. Charged more than expected for services not required.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$350
Cynthia Z.
12/2012
1.0
plumbing
+ -1 more
He always does a great job, and I've used him four times for different jobs! NOTE: THIS WAS DONE B Y THE FATHER. HAD ANOTHER APPOINTMENT BY SONS AND WAS TOTALLY DIFFERENT AND BAD, UNPROFESSIONAL, AND RUDE. I CANNOT COUNT ON THE QUALITY, HONESTY OF THIS COMPANY
Description of Work: Replace faucet fixtures. Arrived within an hour of call!
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Service Categories
Plumbing,
Drain Cleaning,
Water Heaters,
Heating and Air Conditioning
FAQ
Stains Plumbing & Heating is currently rated 3.8 overall out of 5.
No, Stains Plumbing & Heating does not offer free project estimates.
No, Stains Plumbing & Heating does not offer eco-friendly accreditations.
No, Stains Plumbing & Heating does not offer a senior discount.
No, Stains Plumbing & Heating does not offer emergency services.
No, Stains Plumbing & Heating does not offer warranties.