Indiana Marble & Granite Inc

This group of people were very patient and professional. They took time with us giving us several options. In the end we chose granite. Rose was very good at what she does and went beyond to accompany us by ordering a slab that we thought we wanted and in the end we chose the one she ordered. Carl was very good at measuring and even noticed that the sink below the window wasn't quite centered in our old countertop. When the guys came in they put down drop cloths and each one knew exactly what to do, very professional and friendly. Carl even lent me a wet saw, saving me from buying one A+ BUSINESS

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The service turned out very well. I was really pleased with the product and the installation. I would use them again in the future. The husband and wife were the people we worked with and they were pleasant and professional.

Rose is very easy to work with and we found the prices and selection reasonable. The kitchen was all professionally done. One bathroom counter top I installed myself (it was quite small). The second bathroom counter top was for a double sink and at Rose's recommendation I had that one installed by their installers. Each of the jobs went very well with beautiful results. I would highly recommend these people.

I was extremely pleased with the service. I would recommend them. They accommodated my needs. I was very pleased with the service. I thought the price was very reasonable. The quality of the workmanship was excellent.

They were prompt and did everything right. We had a problem and they came back within two weeks to fix it. They were very good.

The whole experience with this company was top notch from the first appointment to the final countertop installment. Rose was extremely helpful and knowledgeable. The gentlemen who installed were both friendly & professional (and strong!). A minor problem was promptly rectified.

Ver nicely - ordered our granite in and the installers were very polite.

Tina and Rose showed us the slabs they had in stock, talked at great length about the entire process, and showed us pictures of some of their jobs they had done. We were able to see the equipment and their workshop. It was fantastic. We made a trip to MD to pick out the perfect slab of granite for our kitchen. It complimented our oak cabinets nicely. We had been looking on and off for 3 years but when we saw Autumn River we knew that was the one we wanted. Although we did make a trip to Allison Park to check out a totally different slab and almost went with it until we talked and after 2 days went back to Autumn River. Rose took care of the contract and ordered the granite and sinks. Roger, Steve, Mike and Jerry arrived on time and that's when I started snapping pictures. It took 4 guys to carry the 2 slabs of granite into the house. Jerry had done his part and left the other 3 to install the countertops. They were very good about me taking pictures throughout the process and answered all of our questions as they worked. My husband and I watched and were very pleased. They covered our floors so they would not track in dirt and made final cuts to the tops outside. They installed a countertop in our kitchen and 2 bathroom vanities. It was a big job and we are pleased with the work. We love our kitchen and would have recommended Indiana Granite and Marble. We have gotten lots of compliments on our kitchen.

MY WIFE AND I WENT TO INDIANA MARBLE AND GRANITE INC. LOCATED OUTSIDE INDIANA, PA. WE WANTED TO PURCHASE GRANITE COUNTER TOPS FOR OUR HOME IN INDIANA COUNTY, PA. THE OWNER ROSE HAGGERTY WAS VERY RUDE. THE OVERPRICED STONE WE PURCHASED FROM THEM WAS THEN CRACKED BY THEIR "PROFESSIONALS" WHO CUT OUT THE SPACE FOR THE SINK. OF COURSE THEY DIDN'T HAVE THE INTEGRITY TO TELL US THEY DAMAGED OUR STONE - WE FOUND OUT WHEN THEY SHOWED UP WITH IT TO DO THE INSTALLATION. NOT ONLY DID THEY CRACK OUR GRANITE COUNTER TOP - INDIANA MARBLE AND GRANITE IMPROPERLY MEASURED AND CUT THE STONE TO THE WRONG LENGTH! THE COUNTER TOP WAS TOO LONG AND THEIR PROFESSIONAL SOLUTION WAS TO "FORCE" THE COUNTERTOP BETWEEN THE WALL AND THE FRIDGE, WHICH BUCKLED THE SIDE OF OUR FRIDGE IN, REQUIRING US TO BUY A NEW SMALLER FRIDGE. WHILE INSTALLING THE COUNTER TOPS, INDIANA MARBLE AND GRANITE DROVE IN WEDGES ALL OVER OUR EXPENSIVE CABINETRY WHICH LOOKED HORRIBLE CAUSING THE CABINET DOORS TO BECOME UNEVEN RUINING OUR CABINETS. NOT ONLY DO THEY DO TERRIBLE WORK, THEY DAMAGE EVERYTHING THEY TOUCH! WE HAD TO BRING IN A CARPENTER TO REPAIR THEIR DAMAGE! TO ADD INSULT TO INJURY, INDIANA MARBLE AND GRANITE OWNER ROSE HAGGERTY LAUGHED AT US OVER THE PHONE WHEN WE CALLED TO COMPLAIN. DO NOT, I REPEAT DO NOT BUY ANYTHING FROM INDIANA MARBLE AND GRANITE (LOCATED OUTSIDE INDIANA, PA) - YOU WILL REGRET IT IF YOU DO! CONSUMER RESPONSE TO INDIANA MARBLE AND GRANITE'S 8/17/12 RESPONSE: I CALL MY COUNTER TOP CRACKED, INDIANA MARBLE AND GRANITE CALLS IT A "FISSURE". IT IS A DIFFERENCE WITH NO DISTINCTION. BOTTOM LINE: THEY CRACKED MY COUNTER TOP CUTTING OUT THE SPACE FOR THE SINK AND DIDN'T HAVE THE HONESTY TO NOTIFY ME THAT THEY DAMAGED MY PROPERTY. SHAME! INDIANA MARBLE AND GRANITE DID PROVIDE A CARPENTER TO COVER UP THE TOE KICK AT THE BOTTOM OF THE CABINETS THAT WERE RAISED UP OFF THE FLOOOR AS A RESULT OF THEIR INSTALLATION METHOD OF DRIVING NUMEROUS WEDGES UNDERNEATH THE CABINETS DURING INSTALLATION WHICH LOOKS TERRIBLE IN THAT THE WEDGES ARE EXPOSED AND EXTREMELY NOTICABLE! ALL THESE WEDGES UNDER THE CABINETS MADE THE CABINET DOORS BECAME UNEVEN OVER TIME (DUE TO PRESSURE). WHEN THIS CONCERN WAS RELAYED TO OWNER ROSE HAGGERTY, SHE LAUGHED AT ME OVER THE PHONE. I THEN HIRED A CONTRACTER AND PAYED TO HAVE THE DAMAGE FIXED. REGARDING THE FRIDGE: BOTTOM LINE: THEY BUCKLED THE SIDE OF THE FRIDGE IN INSTALLING THE COUNTER TOP - FORCING IT INTO PLACE. IF THEY HAD TAKEN PROPER MEASUREMENTS AND NOT CUT THE STONE TOO LONG IT WOULD OF FIT BETWEEN THE WALL AND THE FRIDGE. IT WILL EITHER FIT BETWEEN THESE TWO OBJECTS OR NOT, REGARDLESS OF THE FRIDGE BEING THERE DURING INSTALLATION OR NOT - ANOTHER BASELESS ARGUMENT TO DEFLECT RESPONSIBILITY BY INDIANA MARBLE AND GRANITE. BY THE WAY, THE FRIDGE WAS WORKING (ONLY THE WATER FEATURE IN THE DOOR WAS NOT FUNCTIONAL - ANOTHER FALSEHOOD IN THE PROVIDER RESPONSE). ANOTHER FACTOID FOR THE READERS TO UNDERSTAND. THE BETTER BUSINESS BUREAU'S RATINGS ON A COMPANY ARE ONLY DOWNGRADED WHEN A "FINANCIAL CLAIM" IS FILED. CUSTOMER COMPLAINTS DO NOT AFFECT A BBB RATING ON A COMPANY, UNLESS IT IS A CLAIM, WHICH WE CHOSE NOT TO PURSUE. THEREFORE, WHEN A COMPANY LIKE INDIANA MARBLE AND GRANITE BOAST A TOP BBB RATING, IT MAY BE MISLEADING IN THAT CLAIMS ONLY, NOT COMPLAINTS FACTOR INTO THE BBB RATING. BOTTOM LINE IS WE SPENT 6,000 DOLLARS FOR INDIANA MARBLE AND GRAINTE TO WRECK OUR CABINETS AND KITCHEN APPLIANCES.

THE FOLKS AT INDIANA MARBLE & GRANITE DID A GREAT JOB INSTALLING THE NEW COUNTERTOPS & BACKSPLASHES IN OUR KITCHEN. THE WORKMANSHIP IS EXCELLENT: EVERYTHING FITS VERY WELL, EVEN IN AREAS WHERE THE WALLS AND OLD CABINETS ARE UNEVEN. THE LEAD TIME BETWEEN TEMPLATING AND INSTALLATION IS UNUSUALLY SHORT: LESS THAN 3 WEEKS. THEY CAME BACK PROMPTLY TO FIX A SMALL CHIP ON THE BACKSPLASH FROM ONE OF THE OTHER TRADESMEN ON THE SITE, AT NO EXTRA CHARGE. AND THEIR PRICING WAS THE BEST QUOTE OF THE 5 I RECEIVED.