We scheduled a tentative apt for someone to come to my home to give me an estimate for replacement of an existing retaining wall. No one ever called to confirm the date, or contact me to set up a different time. I contacted them again, and was assured that someone would contact me soon to schedule a definite time. I'm still waiting. No one ever followed up, despite several calls to them. Eventually found someone else to do the work.
Description of Work: I contacted Earth Craft to obtain an estimate for replacing an existing retaining wall.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Randy M.
06/2014
4.0
landscaping
+ -1 more
Very well. After getting the initial proposal it took what I thought was a long time to get back in touch with us to say when they were coming. But once they did they were here and gone within a day, even though there was a fair amount of work done. I am sure that weeds are an issue with most everyone, but weeds have really been a problem. Even though someone was here four days ago to spray for the weeds, there is no visual evidence that he was here - basically, it doesn't look any different. Having said all of that, I would and will use them again.
Description of Work: Planted some new plants around the house, redid some of the flower beds and did some weeding.
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Service Categories
Landscaping
FAQ
Earth Craft Design Build Maintain is currently rated 3.5 overall out of 5.
No, Earth Craft Design Build Maintain does not offer free project estimates.
No, Earth Craft Design Build Maintain does not offer eco-friendly accreditations.
No, Earth Craft Design Build Maintain does not offer a senior discount.
No, Earth Craft Design Build Maintain does not offer emergency services.
No, Earth Craft Design Build Maintain does not offer warranties.