Description of Work: replaced furnace fan,opened clogged drain
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
greg B.
10/2013
1.0
plumbing
+ -1 more
mr. brown inspected the job several days before service date (did not inform us of any fee for this, yet charged for it on the final bill !). he did not even write or give us a verbal estimate or contract. he showed up over an hour late on 9-25-13. he moved the tank but did not run the water lines how we told him we wanted them. he became very agitated when told this. while moving the lines for the second time, he broke a fitting on the bottom of the tank & had to go to hardware store to get parts! (he charged us for the time to do this!!!!!) after returning he said he could not get all the parts he needed & would have to finish the next day, leaving a leaking line dripping into a pan on top of the tank. he finally finished the next morning & presented a bill for over $600. after expressing displeasure over the inflated charges, he threatened to "tear everything out & leave" finally after more protest he gave a $50 discount (wow!) mr. brown was very unprofessional, highly unprepared & way over charged us for his own mistakes. ABSOLUTLY RIDICULOUS!!!!!!.
Description of Work: move water pressure tank approx. 5ft. from middle of room to corner of room.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$550
Shanna S.
03/2012
5.0
plumbing
+ -1 more
They were prompt. It was an emergency, and they came out right away. We thought his price was fair.
Description of Work: They came out right away. We had an emergency with our plumbing.
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Service Categories
Plumbing,
Heating and Air Conditioning
FAQ
Brown's Plumbing & Heating is currently rated 3.7 overall out of 5.
No, Brown's Plumbing & Heating does not offer free project estimates.
No, Brown's Plumbing & Heating does not offer eco-friendly accreditations.
No, Brown's Plumbing & Heating does not offer a senior discount.
No, Brown's Plumbing & Heating does not offer emergency services.
No, Brown's Plumbing & Heating does not offer warranties.