Cisney & O'Donnell Inc

I had an appointment for over a week to get a quote for (2) bathroom remodels. No show, no call. Contractors are on their best behavior before you hire them. I guess I dodged a bullet

Went very well & they had completed the job sooner than expected.

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Everything went great. They brought samples out of the roofing materials and we discussed the skylights. The sales person also brought over a cut away sample of the SUNRISE windows they were installing so I could see the quality of the materials. There were some trim issues with the skylights, but when I called, they came right out and fixed this with a carpenter who used an inventive way with the trim to cover the gaps where the wood was around the skylights (there were not able to replace out skylights with exactly the same size as they took out. ) Overall, very happy with the work. They were not the cheapest vendor, but I felt the quality of the materials and workmanship were worth the extra money.

I called to set up a time they could come and give an estimate on a new roof and some drainage work. They totally forgot/lost/did not schedule anyone to come. So I rescheduled for another date. Again they lost the appointment and no one showed up- I called to ask when someone would show but they admitted they did not have me scheduled.

The work was done expeditiously. Old roof vents were removed and replaced with a new style. So far the roof leak appears to have been corrected.

The crew from Cisney and O'Donnell was very professional. Each day they checked in with us and let us know when they were leaving. They were very careful and non-intrusive. They fixed a number of problems that had been created by a previous roofing company, and made sure that everything was properly repaired, answering all of our questions, and cleaning up thoroughly. The project manager checked in with us throughout the process and afterward to make sure that we were happy with all of the work. It was a very good experience overall.