Sam Wexler Plumbing Inc

They cancelled on my twice and both times the rescheduled appointment added 3+ days. It would have been over 2 weeks to come out from my original call about an active leak.

Our toilet was continuing backing up to the point that the decision had to made to replace the toilet. He listed our typical usage and he said that maybe we need a power toilet. he described it like the toilets in a restaurant. It was great and now we have a high power toilet. It works pretty good. One thing that we noticed was that switching from the old toilet to new toilet, our water bill per month has gone from about 35$-40$ to about 27$ per month. Our water bill has constantly gone down per month.

They gave a pretty good price on it. They knew what they were doing. They seemed qualified. They knew what they were doing. The initial work is little bit to be desired, like drilling tile, or measuring an vent in the wall. Once they got started with it, it was fine. Whenever I called them, they certainly responded. I went to give them a check, and they were here the next day. They were one time. They did good work, and they seemed to know what they were doing.

He released all the asbestos and didn't measure correctly. The work that they did was good, it just was stupid to jackhammer through asbestos tile, and to measure correctly. Need to be more aware of elements in older homes, and look for tile with asbestos, instead of jackhammering it. They need someone experience with older homes. They need someone with an tape measure, before they start tearing it up. They were highly experience and qualified. They knew where to installed all the lines. The vent turned out very well. They spliced it into the existing vent, so that save a lot of money.They came when they said they would come. He discounted the job after I told him about releasing the asbestos.

Fantastic. Butch is the best. Always dependable and such a great attitude.

I have a few properties, residential and commercial, that this company has done work on. None of the repairs lasted more than 6 months. They cleaned a clogged sink drain at my home. $200 and still clogged 2 months later. They won't come back to fix it. $1000 in repairs at my business. The regular plumber can't fix it, so they send "Foreman Joe". It's a simple faucet repair, and after I pay him $150 more to fix it (5 minutes of work), it is still broken. I send them video as proof that it's still broken, and he says he might come in the next month to fix it. During my final attempt to resolve this issue, "Foreman Joe" calls me a liar and that he would never give me my money back. I give up. Please, please, please, if you value your time and/or your money, stay far away from Sam Wexler Plumbing. We will keep you posted with our civil suit against this awful company.

The service was excellent and they were very timely. My technicians name was Duffy.

I called on a Tuesday and they could not get out till Friday they said. Fine for me, cause it wasn't an emergency. I then got a call at 7:30am on Friday that they were too booked up, couldn't make it now and could they come Tuesday. NOT COOL. I'll use someone who sticks to their schedule and can get here more promptly.

They came out and wanted to charge me $180 for a job that would take maybe a half an hour and the parts that needed replaced I know only cost $10-$15. I refused to pay that price so they dropped the cost down a little. The tech did a good job. They are just overpriced.

He did a great job! I would highly recommend him as well as use him again. He is wonderful!

The date work was scheduled for 8:00 A.M. I took off from work, got up early, did not see or hear from anyone until 10:45 A.M. It was bad news. Someone from the company said they had a "breakdown" and couldn't make it that day. They asked to come "tomorrow" and I said "that would not work as water was leaking into the basement and I would have to vacuum it up all day and that evening". I could not make them come so I had to wait for the next day. The next day two men came out and worked in the snow and rain but when my husband tried to get their names he found out that they did not speak English and could not communicate with him. They obviously were not plumbers in the U.S. because you have to speak English to take the plumbing exam in this state. They did the repair only for me to find out that it was a waste of money as the whole pipe needed to be removed - not just a section of it. So that was $3700 "down the toilet", as they say. In the future I would advise people to get 2nd and 3rd opinions, to find out whether it is better to replace the object or repair it, to make sure the contract is written to favor the house owner rather than the company, to ensure that the licensed professional has guaranteed IN WRITING to be on the job site and perform the job (rather than substitutes),to put IN WRITING exactly what you want done and WHEN (so you do not have a company try to do numerous repairs while you are without electricity, water, gas, etc.), to have a multi-year warranty on the work if it is a major expense (because things usually do not go bad in a year's time) and those are my thoughts for this job and any repair work I have done in the future.

They did a great job for a reasonable price. They were very professional and punctual.

did not realize 15 min. job would be that expensive . $ 160 for 1 hr 1/2. 10 -15 job. heard on radio special $99 for same job.

I called in the pro's after I looked at the old bathroom sink fittings on a house I recently moved into and found them to be really heavily corroded and not an easy DIY job. In addition to the actual fixtures the valves on the supply lines were corroded so badly they coulnt be closed, so had to be replaced too.The appointment was the day after I called and the plumber showed up on time. They have a standard rate for these sorts of jobs so he took a look and gave me the rate took off the Angie's List discount and then set to it. As I expected it proved to be a really difficult job and the plumber was here about 3 hours, mostly trying to remove one of the faucets without damaging the sink and surroundings. He eventually succeeded and installed the new fittings, cleaned up and left the place in immaculate condition. As he said, sometimes these sorts of jobs take 30 mins, others an hour, but this was the first time it had taken him 3 hours it was so badly corroded. Even so, he charged the price agreed upon before he started. Plumbers always seem expensive, and if he had completed the job in 30 mins I would have felt I paid too much, but given the time and effort he had to expend on a job I wasn't willing to take on myself, I felt it was a good price. I have used Sam Wexler several times in the last year and found them prompt, professional and proficient, and will use them again when necessary.

They cleared weeds out the drain and 2 months it was clogged again. The new company I called was Sewer Solutions and they charged me the same amount 150.00 but they had a underground camera system. They showed another clog further upstream. I've had no problems since then.

Sam Wexler was great- We had two other companies come out to our home and they did not have a snake that could reach the clog. We most recently used this company to video scope the lines out to the sewer which revealed tree roots. The service person showed me the video and someone came to my home the same day to drop off a dvd of what they saw for me to review. I am using sam wexler today for the lines with the roots to be jetted (cost $650 first three hours, $125 each additional). All staff I have spoke with and those that came to the home were very professional.

When speaking to the person on the phone he was very professional, but informed me that they were backed up and wouldn't be able to come out that day.

Also, the technician, Mike, reminded me about the 50$ coupon! I should be more praiseworthy considering some of the bad service I've had. This is a GREAT company. ( They were here within the hour of my call. ) Especially for a non-handy woman who could easy get overcharged. He could have gotten considerably more but offered some advice about my drains before I decide to service them. No stress business transaction. Yes! He was even considerate with the doors because of my alarms and also watched out for the cat getting out. I've checked prices. They are in keeping with the local providers.

I called them on a Friday afternoon because the toilet was running constantly and seemed like the tank was going to overflow. I couldn't fix myself because the shutoff valve was broken as well. Wexler agreed t come out after 4pm that day but explained that that would require a surcharge because it was after regular hours. I agreed, and the plumber arrived at about 6pm same day. He fixed the problem in about 20 minutes and did an excellent job. The total charge was $475., including the surcharge. I knew that this job was going to cost a fortune, so I can't reasonably complain. However, keep in mind that Wexler is about the most expensive plumber in this area. In return for paying a premium, you get fast service and a high quality repair.

The first one was an emergency situation and they were very helpful in providing immediate service

It was very good. They were clean and they just did a really good job.

Butch arrived on time for the estimate, he explained what had to be done and why it had to be done that way. He ordered the parts needed and was back on the day and the time he said he would be. He worked quickly and left no mess. We would definitely use Sam Wexler plumbing again.

We were having issues with our plumbing and it was not fixed correctly, they promised to send out their Manager/Master Plumber. He never came out it was another guy. We found out all the plumbers that we used to get from them are no longer there..we fired them and found a wonderful new and affordable plumber thru Weinstein, the distributor in Willow Grove,Pa

Arrived on time, did very nice job, clean

Job was done quickly and professionally.