Had some issues, but they were taken care of immediately. Workers were clean, professional and friendly.
Description of Work: Furnace/ac install
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55,000
jerry B.
05/2015
1.0
heating & air conditioning/hvac
 + -1 more
see above
Description of Work: installed central airconditining in our home. They used units that were known to be discontinued and obsolete with in the year. We cannot get parts or Freon for these units. They installed and undermount sink that cracked right after the warranty ended. They put heat in the bathroom and assured me that the five feet of baseboard was enough to heat the bathroom. IT IS NOT!!
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0
$21,000
Nancy L.
03/2015
5.0
heating & air conditioning/hvac
 + -1 more
.
Description of Work: We called Folk & Garber in the freezing cold Feb. 2015 weather, with a heat pump breakdown (like so many others in that frigid weather). They sent their service man, Aaron, on the date promised, he got the problem solved within an hour, and checked for other possible issues while he was here. He explained what he did to correct our problem. I recommend them highly!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Karl M.
09/2014
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: 3 unit LG mini split ductless air conditioning/heat system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Patricia P.
05/2014
1.0
heating & air conditioning/hvac
 + -1 more
On the day of the install, one of the install techs showed up at our house with a huge black eye and joked around with the other two techs about how it happened. It was ridiculous. We asked several people from Fand G several times over the weeks leading up to the install if the furnace would be quieter than the old one, and everyone said it would be much quieter. It is so much louder than the old unit. We had them come out to check out the noise. The tech told us that the unit is much bigger than the old unit so it will be noisier. Nothing was done to even try to make it quieter. They also said that our AC unit would be much more efficient with the new furnace and set-up that they were doing. Every time we run the AC with even one vent in the whole house closed, the AC unit freezes the AC shuts off. This was the worst decision that we ever made going with Fand G. Don't do it!
Description of Work: Installed a new furnace - Heat only.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$3,000
Steven G.
05/2014
5.0
heating & air conditioning/hvac
 + -1 more
I've been using Folk and Garber for about 19 years and have no intention of doing otherwise for my HVAC and plumbing needs. They have a great work ethic and treat customers very fairly. They are also listed on the following web site. I find it easiest to search by phone number: http://hicsearch.attorneygeneral.gov/
Description of Work: Replaced a faulty oil furnace part.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$382.02
Susan S.
12/2012
3.0
heating & air conditioning/hvac
 + -1 more
Unsatisfactory. Usually we have to suggest things for them to try to do a repair.
Description of Work: While I've used them for years, their service has been very unreliable recently. Most times the problem does not get fixed the first time.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$100
Lee J.
08/2012
5.0
heating & air conditioning/hvac
 + -1 more
Great experience. Great workmanship.
Description of Work: Central air conditioning in house. Very professional, very thorough, very nice and reasonably priced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Tracy K.
07/2012
5.0
heating & air conditioning/hvac
 + -1 more
They had a good price and I use their service three times an year for heating and AC. Folk and Garber Inc. Their quality was good. I liked their overall performance. I would definitely use them in the future.
Description of Work: I have used Folk & Garber Inc. for heating and AC.
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Service Categories
Heating and Air Conditioning
FAQ
FOLK & GARBER INC is currently rated 3.8 overall out of 5.
No, FOLK & GARBER INC does not offer free project estimates.
No, FOLK & GARBER INC does not offer eco-friendly accreditations.
No, FOLK & GARBER INC does not offer a senior discount.
No, FOLK & GARBER INC does not offer emergency services.