HESS CONTRACTORS

Hess Contractors is the absolute best! We hired Ken and his crew to complete a 300 sf living room addition. The process was smooth from start to finish and we could not be happier with the final product. We had previously worked with Ken on a bathroom remodel, so we were already aware of his high level of professionalism and the outstanding quality of his work. Ken is honest, reliable, and talented. It is so rare to find a contractor that you can actually trust and we were comforted knowing Ken was on the job. Everyone who sees our addition is so impressed by how amazing it looks! Hess Contractors is transforming our home and we can’t wait to work with them again!

Great. Team worked well together, creative in problem solving, great job.

Ken went above and beyond. Upon demo'ing the kitchen, he found a bunch of things -- a leak in the chimney was coming down the wall, causing problems. The front windows also had water damage from improperly installed roofing from a prior homeowner. Ken fixed these issues by fixing the roof in both spots (neither of which was the original job) and man contractors would not have taken the time. Our new kitchen is beautiful and somewhere that i enjoy being. A big part of Ken's value is the knowledge he brings to the table. We made several changes to the design based on his feedback, and our home is better for it. He's done one of our bathrooms, and now our kitchen. I've been through the nightmare treadmill of contractors -- you don't know if they'll show up (or when) or if they're doing the job right. You'll never have that worry with Ken.

Hess Contractors was extremely efficient and impressive from start to finish. Ken was professional, reliable, and very skilled. He worked along with Sean who was a super nice guy and did great work. Ken listened to our needs, offered great advice, and followed through on his word. We love the finished product. Our bathroom is beautiful now.

Outstanding!! Ken and his team exceeded all of our already very high expectations. We found Hess Contractors on Angies List with a very high platinum rating. The quality of Ken and his team's workmanship and their attention to detail is what impressed us every day. I started calling them "artists" as each room was transformed! Ken really takes pride in his work and this trickles down to his team, esp Sean! Even with the many things we added to the plan, Ken was flexible and just a pleasure to work with. Ken is also an outstanding communicator. If there were any questions in his or Sean's mind, they asked, every day. If he didn't think something I wanted was going to look good or didn't fit with our plan, he was honest about it. It even got to the point where he anticipated what I wanted! They were on time every day, reliable, responsible, and cleaned up well at the end of every day. I highly recommend Ken Hess and his company. Every day we come home now and admire all the workmanship Ken and his team delivered. And I love having my laundry room on the 2nd floor!! We have scheduled Ken to come back and transform our 2nd floor bathroom in November! Can't wait!! Thank you!

I feel so lucky to have hired Ken to remodel the guest bathroom and renovate the foyer. The job was absolutely perfect! Everyone who has seen my new bathroom loves it. The new foyer looks great.The work quality was just so amazing that I have nothing to complain.Ken is a true professional with great expertise, definitely the best contractor I have ever hired. Sean is such a nice guy and very polite. Both Ken and Sean have worked very hard. They went extra miles to do a superior job. They left the work area spotless clean every day. And they showed up on time every morning. A lot of people told me how stressful remodeling is. My remodeling experience with Hess Contractors has been quite pleasant. I'd like to consider hiring Ken for the future projects.

Ken and his team were great! Expert workmanship - professional and prompt. Our kitchen is beautiful! We've had many compliments on our kitchen. Ken gave his expert advise when we asked and provided us with a fabulous kitchen. Ken is a Master Carpenter and it shows in his work. Great attention to detail - pointing out things we were not even aware of. The men left our home spotless after each day of work. We would highly recommend Hess Contractors for any home renovations! Completely satisfied and happy!

I called for an appointment. It took them several days to get back to me. They called 15 minutes before their first appointment to tell me they need to reschedule to the following week because he was sick. The contractor came in, without identifying himself, I might add. He started telling me what he would do and wouldn't do in my bathroom. I started asking him questions, since I had already gotten different information from 2 other contractors. I wanted to know what he thought of the other opinions I had gotten. He clearly felt uncomfortable by my questions. He said, "I can see this isn't going well. I'm outta here." I said, "I'm asking you questions and you're going to leave? That 's not a great way to do business." He replied that he's been in this business for X number of years and never had a problem with his customers. He said, "You're not asking questions, you're challenging me." He raised his voice to me and walked out the door. I told him how I felt he was behaving and that I would give him a bad review. He threatened to write how I characterized his behavior toward me. Guess what, sir; I don't need customers to make a living - you do. Threatening me won't hurt me in the least, but it will certainly justify this review. You don't talk to women the way you talked to me.

Rarely do you find people who take such pride in their work and who have a great work ethic Ken and his team (Sean and Denny) showed up early, the work was done amazingly fast with a great attention to detail. My wife and I kept adding little side projects which were done to exact specifications with no drama. The Bathroom, which was a big job was awesome, we love our new shower and the painting was perfect. I should of used them for painting, I gave the painting job to someone that two different people recommended only to have them do inconsistent work. If I had to do over I would have had Ken do everything. I can't imagine using anyone else is terms of costs, work, and speed. Everything was beyond satisfaction and these guys can do everything. Ken will be installing a new front door soon, and will be the first I call when we redo the kitchen and staircase. Thank you so much.

In our opinion it went very well. We had sent in our initial deposit over a year ago but because of a leaking roof had to postpone this project. Other contractors may have just "run off" with our money but Ken being honest, followed up with us and helped us get back on track- suggesting places and people to speak with to get all of our supplies picked out. He started the job 5 weeks after we paid for the materials as promised. From the very first day, Ken, Sean and Denny were on time and worked full days, very hard and as a team. The entire project only took 3 weeks. Ken was on site every day and when needed, asked for our opinions and gave us suggestions based on his expertise when we were uncertain of something. Our granite top for our master bath was damaged and he took care of getting it replaced in time to keep the project on track. In addition, Ken, Sean and Denny take great pride in their craftmanship and we truly believe the job was done without any shortcuts to perfection.

No work (unrelated reasons) but they are quick to respond to my request and to set up an estimate appointment.

It went better than we could have imagined. Ken, the General contractor and business owner, was a true professional. He provided detailed, accurate estimates for every aspect of the job. He coordinated everything with suppliers, other tradesmen when required, and most importantly, with us-the homeowners. He stated when he could begin work and he began on that day. He told us when he would be done and he was done on that day. He and his young crew were at the house everyday and stuck to a demanding schedule even during the holiday season. All of the work was beautifully done and done to our specifications. The work was extensive and included rebuilding a totally destroyed kitchen (installing new kitchen cabinets and appliances), new hardwood flooring, tile work, painting, rebuilding the finished basement, bringing electrical, plumbing & heating systems up to code and communicating with our insurance company. The background work (billing, scheduling of work and supply deliveries) was handled by El in his office and she was wonderful to work with as well. His assistants Sean and Dan were great workers and everyone was dedicated to getting us back into our home, as soon as possible, without sacrificing the quality of the job. We had a few things (very few) that needed tweaked after they left...things that we had to live with for awhile to actually notice. Ken came back promptly and took care of those details once we notified him. We are so grateful to Ken and his crew for the job they did and would not hesitate recommending him to anyone who wants to have an honest, very hard working and talented professional repair, rebuild or build their home. Thanks Ken!

Work was not completed because pre-purchase inspection revealed major faults with property that were not disclosed. Buyer passed.

We have an older colonial home. This is the 4th project we have contracted with Ken and his crew- Sean, Denny/Sean for updating our bathrooms and hallway over the past 3 years. All bathroom projects needed old tile removed on the walls and floors. Our first project was a powder room, then Ken remodeled our shower bathroom adjacent to our master bedroom. This included knocking out a closet to enlarge the space and make it a beautiful walk-in shower with a bench and glass door/wall. We then had Ken and crew renew our hallways by putting new wallboard over the existing to cover the vinyl wallpaper. This included painting and a lot of drywall skills. Our last project was the hallway bathroom upstairs. Again, new everything from top to bottom. Removal of poured concrete tile flooring, removal of old bathtub. New ceiling fans, up-to code wiring, recessed lighting, new tub with fixtures, new vanity, etc. We feel so comfortable with Ken's decisions, skills, crew and insight. The quality of his work is outstanding. We will use Hess Contractors again since we do have more projects in the future. We joke with each other about "house by Ken". We have recommended him with honors!!! and will continue to do so.

Wouldnt even consider using another contractor. Fair price for excellence. Ken, Shaun and Denny take pride in their work and were perfectionists. Ken is on site daily as well. Always on time or early and left job site clean each day. We were impressed with every aspect of the job. Referred us to suppliers who guided us as well in choices. (We provided our own vanities.)Bathrooms are beautiful! Highly recommend Ken Hess.

Clean, fast, and very professional.. It's rare that you can call a a contractor and he will have the home looking cleaner then before he came. Me and my family having been hiring Ken for the past 20 years.

Ken Hess and his crew delivered the Master Bath of our dreams. Ken is honest, trustworthy, and extremely hard working. He honored every committment that he made and helped us work through some supplier issues that occurred during our job. Ken and his crew do their best to clean up every day and are respectful of your home and family. Ken Hess is personally on the job every day and pays great attention to detail to ensure a high quality job. Ken is busy for good reason. He has built his reputation the old fashion way... through hard work, delivering a good product, and being honest and fair. Ken is very knowledgeable of his craft and works using the best techniques and materials. He does not take shortcuts to minimize time on-the-job and maximize profits. I have never worked with a better contractor and would not hesitate to hire Ken to do more work for me in the future. I highly recommend that you get an estimate from Ken (if you can break him away from his work) and consider him for your next project.

We called several contractors to remodel our bathroom, all off of Angies List. All were called us back and their prices were very competitive. We went with Ken Hess because his estimate gave us a more "complete" job. For instance, he was the only contractor who included replacing our subfloor before installing a new tile floor. As it turned out our original subfloor was not tongue and groove which could have led to problems down the road. They also gutted the entire room and added beefed up insulation, which no one else offered. Ken did all the work himself and is a real perfectionist. Each day the room was completely cleaned before he left. I would give him A+ for all the work he did. Great guy to work with and his estimate was spot on. We contacted him a few months later to install a new tub and to tile the enclosure. I highly recommend Ken Hess.

Ken came out quickly to give us an estimate and beat the price of any other contractor. He was also going to be doing more work then the other contractors by removing the floor and replacing the floor and pipes. Ken, Sean and Denny were always on time and sometimes stayed late because they knew we only had one shower. They had us back in the tub by the 2nd night. We just couldn't use the shower till the job was complete. It took them about 7 working days total to complete the job. We will be using them again in the future when we get our kitchen redone. The bathroom looks better then we ever expected.

From our first meeting to the completion of the job, It was a pleasure to work with Ken. Ken and his crew were top notch. They arrived when they said they would. I was impressed how they worked together as team. Every day they cleaned up and left everything neat and orderly. The workmanship is outstanding. Ken communicated with us as the work progressed. I hope to hire Hess Contractors again without hesitation.

Ken, owner and operator of Hess Contractors was great to work with. He was able to adapt on the fly with the inevitable changes that occur with any remodeling project. He came up with great solutions to problems we encountered due to spacial constraints or lack of material(carpet in my case). He was easy to communicate with. He listened to my concerns and acted on them. I am also happy with the quality of his work. He and his workers make sure the work area is clean at the end of each workday-----something any homeowner who has undertaken a remodeling project of any size can appreciate. I would definitely recommend him for any type of construction job. I am very pleased and continue to enjoy my new space!

Ken Hess does amazing work, he is extremely knowledgable and passionate about his work. We interviewed several other contractors and Hess Contracting was certainly not the cheapest, but you get what you pay for. Ken provided recommendations for our cabinet designer, tile designer as well as counter top companies - and coordinated all the delivery. He is honest and we couldn't have been any happier with the final product - can't wait to use him again. A kitchen remodel is a lot of work with a lot of decisions - Hess Contracting does an A+ job with the install - they are not designers, there are other remodel companies that offer design services and installation all in one - but we felt that those boutique companies charge an excessive amount and you sacrifice overall quality. We took our time, made good decisions along the way and have an awesome kitchen because of all parties involved. Ken's crew, Sean and Denny were also very courteous and nice to work with. The job site was cleaned up every day and they were extremely prompt every morning. We could easily trust having Ken and his crew in our home - they became part of the family.

Excellent! They had reliability, understanding what to be done, they had to redo everything for us and had knowledge of how to put things back together.

I can't even begin to tell you how happy we are with Ken Hess and his crew (Sean & Sean) and the work that was done on our home. This is the first renovation that my husband and I have ever had done and Ken, Sean and Sean made the process seemless! Ken is such a professional, his work is above par, we've been in the house over a month now and have had no problems at all! I had a few parties since the work has been done and everyone and I mean everyone has raved about the work the Ken has done on my home. I would and have recommended Ken Contractors to everyone!

I called this company about three times in a two week period to hopefully get a quote for a possible bathroom remodel and no one answered the phone so I left two voice mails. No one ever returned my calls. I contacted them because of their decent reviews on Angieslist. I'm not sure what the issue was (someone on leave, vacation, phone issues, etc...) but I could not get a person on the phone, always a machine.